Memory Allocated 16 GB (7.95 GB free) for Hardare: 8 GB
Memory Allocated 16 GB (7.95 GB free) for Hardare: 8 GB
The label indicates a range of 9216MB, which seems unusually large for typical measurements.
It's even more puzzling that 9GB adds to the confusion. Since each stick functions independently, a genuine hardware issue seems unlikely unless your memory controller is faulty. Did you attempt to use the RAM stick in both slots individually before testing them one at a time?
Restarting Windows is the process of removing and reinstalling the operating system.
if it's only one stick it does not work in the other slot, but thats because of the motherboard for sure, it's normal.