F5F Stay Refreshed Hardware Desktop Major problem: Zen 3 motherboard BIOS issues (UPDATE: FIX DISCOVERED! 1933MHz WORKS)

Major problem: Zen 3 motherboard BIOS issues (UPDATE: FIX DISCOVERED! 1933MHz WORKS)

Major problem: Zen 3 motherboard BIOS issues (UPDATE: FIX DISCOVERED! 1933MHz WORKS)

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FlavourBurst
Member
59
07-27-2020, 10:38 AM
#1
Issue first reported on reddit which I can verify. I have a 5600X and B550 tomahawk There is an issue with the BIOS resulting in XMP profiles above 3200 dropping silent WHEA errors and hitting latencies upwards of 100ns NO stability impact, but MAJOR performance hit. I have replicated the issue. In addition I lost all control of my RAM RGB. Reported here: As such, IMO any benchmarks W/ MSI motherboards AND XMP profiles above 3200 should NOT be regarded as accurate. MSI is reportedly aware
F
FlavourBurst
07-27-2020, 10:38 AM #1

Issue first reported on reddit which I can verify. I have a 5600X and B550 tomahawk There is an issue with the BIOS resulting in XMP profiles above 3200 dropping silent WHEA errors and hitting latencies upwards of 100ns NO stability impact, but MAJOR performance hit. I have replicated the issue. In addition I lost all control of my RAM RGB. Reported here: As such, IMO any benchmarks W/ MSI motherboards AND XMP profiles above 3200 should NOT be regarded as accurate. MSI is reportedly aware

M
Midoringow
Member
53
07-30-2020, 06:22 AM
#2
You were aiming for a 5600x with a B550 tomahawk, but the setup didn’t work out as planned.
M
Midoringow
07-30-2020, 06:22 AM #2

You were aiming for a 5600x with a B550 tomahawk, but the setup didn’t work out as planned.

Q
Qesterchen
Member
149
08-04-2020, 11:09 PM
#3
It seems they helped you, but there were some issues in the short term. I believe once this becomes public enough, MSI will be able to resolve it.
Q
Qesterchen
08-04-2020, 11:09 PM #3

It seems they helped you, but there were some issues in the short term. I believe once this becomes public enough, MSI will be able to resolve it.

P
petsendk
Junior Member
1
08-11-2020, 05:28 PM
#4
He helped me, but are there other quality options in that price range?
P
petsendk
08-11-2020, 05:28 PM #4

He helped me, but are there other quality options in that price range?

S
SnifePvP
Posting Freak
872
08-12-2020, 10:01 AM
#5
Samsung B-die is now at a low 2133. It previously ran a 3733 CL14 before the 5600x drop. Latency is around 63ns.
S
SnifePvP
08-12-2020, 10:01 AM #5

Samsung B-die is now at a low 2133. It previously ran a 3733 CL14 before the 5600x drop. Latency is around 63ns.

E
Ender_Craft47
Posting Freak
866
08-12-2020, 12:13 PM
#6
I was also picking up a b-die, thank you for saving me.
E
Ender_Craft47
08-12-2020, 12:13 PM #6

I was also picking up a b-die, thank you for saving me.

B
blondeminion
Senior Member
594
08-13-2020, 02:36 AM
#7
They might resolve it soon, I really like MSI.
B
blondeminion
08-13-2020, 02:36 AM #7

They might resolve it soon, I really like MSI.

C
CocaCola15
Senior Member
603
08-20-2020, 03:57 AM
#8
I experience similar issues too, especially after three failed attempts in a row. Their handling of the customer complaint will likely shape how I view them going forward. Mistakes happen, but when they repeat and ignore valid concerns... that’s unacceptable. The situation was clear from the MSI coverage video. I own a B550 Tomahawk, X470 Gaming Plus Max, and B450i Gaming plus AC, but those won’t be my final choice. This is the final reason I’m deciding to stop.
C
CocaCola15
08-20-2020, 03:57 AM #8

I experience similar issues too, especially after three failed attempts in a row. Their handling of the customer complaint will likely shape how I view them going forward. Mistakes happen, but when they repeat and ignore valid concerns... that’s unacceptable. The situation was clear from the MSI coverage video. I own a B550 Tomahawk, X470 Gaming Plus Max, and B450i Gaming plus AC, but those won’t be my final choice. This is the final reason I’m deciding to stop.

J
jaloks
Junior Member
32
08-20-2020, 04:08 AM
#9
Adjusted various parameters manually above 3200+ MHz to check for connection with stock XMP profiles or auto motherboard settings. Problem continued regardless of changes. Planning to rest now. Tomorrow I’ll test reverting to 3600 to confirm if it’s a Zen 3 issue or a broader BIOS problem (noted I updated both 5600X and BIOS at once). For safety, I’ll skip the 11-4 BIOS update on Zen 2 or older devices.
J
jaloks
08-20-2020, 04:08 AM #9

Adjusted various parameters manually above 3200+ MHz to check for connection with stock XMP profiles or auto motherboard settings. Problem continued regardless of changes. Planning to rest now. Tomorrow I’ll test reverting to 3600 to confirm if it’s a Zen 3 issue or a broader BIOS problem (noted I updated both 5600X and BIOS at once). For safety, I’ll skip the 11-4 BIOS update on Zen 2 or older devices.

M
MartinAdrian44
Junior Member
13
08-20-2020, 12:29 PM
#10
Updated version 2: Installed 3600, fully functional. The problem appears to be limited to Zen 3, but I’d still steer clear of BIOS upgrades until a patch is released. Also, I reached out to Hardware Unboxed on Twitter, who shared their use of MSI motherboards in benchmarks. They mentioned they’re using an AMD-provided BIOS, not MSI’s version, and it’s not publicly accessible. They also confirmed the same results with an ASUS Aorus after retesting. So, benchmarks on MSI boards should be reliable as long as they use the AMD BIOS (only shared with vetted reviewers who received pre-launch samples). I’d also check other sources to verify reviews on MSI boards. Hopefully, the patch is coming along without major issues.
M
MartinAdrian44
08-20-2020, 12:29 PM #10

Updated version 2: Installed 3600, fully functional. The problem appears to be limited to Zen 3, but I’d still steer clear of BIOS upgrades until a patch is released. Also, I reached out to Hardware Unboxed on Twitter, who shared their use of MSI motherboards in benchmarks. They mentioned they’re using an AMD-provided BIOS, not MSI’s version, and it’s not publicly accessible. They also confirmed the same results with an ASUS Aorus after retesting. So, benchmarks on MSI boards should be reliable as long as they use the AMD BIOS (only shared with vetted reviewers who received pre-launch samples). I’d also check other sources to verify reviews on MSI boards. Hopefully, the patch is coming along without major issues.

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