F5F Stay Refreshed Hardware Desktop Looking to increase from 3200g or 3400g to 5600g or 5700g? Pay attention closely. Major BIOS issues may arise.

Looking to increase from 3200g or 3400g to 5600g or 5700g? Pay attention closely. Major BIOS issues may arise.

Looking to increase from 3200g or 3400g to 5600g or 5700g? Pay attention closely. Major BIOS issues may arise.

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195
10-15-2018, 10:24 AM
#11
Asrock seemed to paint this situation with a bold stroke, suggesting Renoir might be the next brushstroke. The specific instructions for Picasso appear to stem from that artistic vision. Why does their site direct users toward Picasso? It’s as if they’re guiding the canvas. After swapping the CPU in MicroCenter, it turns out the motherboard was the culprit—another board worked with a known chip, but this one didn’t. Back to Asrock, he’s taking the lead now. I’m planning a new build, a more robust workstation. https://pcpartpicker.com/list/zQghbh. Maybe in two years we’ll see a Threadripper 7000 or something similar.
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Xx_Elite102_xX
10-15-2018, 10:24 AM #11

Asrock seemed to paint this situation with a bold stroke, suggesting Renoir might be the next brushstroke. The specific instructions for Picasso appear to stem from that artistic vision. Why does their site direct users toward Picasso? It’s as if they’re guiding the canvas. After swapping the CPU in MicroCenter, it turns out the motherboard was the culprit—another board worked with a known chip, but this one didn’t. Back to Asrock, he’s taking the lead now. I’m planning a new build, a more robust workstation. https://pcpartpicker.com/list/zQghbh. Maybe in two years we’ll see a Threadripper 7000 or something similar.

T
Tree_Tape
Member
57
11-01-2018, 01:36 AM
#12
Hi, i have to chime in here as i had a similar situation. As i had a fully passive chassis from my old build, which mobo, ram and cpu i sold to a friend (4770s, z97 asrock itx mobo, ddr3 ram) and wasnt entirely happy (the fan spinning up.. the rest is actually awesome on the nuc) with the nuc8 (slightly faster cpu, much faster gpu - iris) i used as a replacement, i decided to reuse the old chassi, which sadly only has mounting holes for 1155/1150/1200 sockets and not am4. Luckily i got the asrock x570 itx PG open box at a decent discount, so while waiting for the 5700g, i also got a tray 3200g masively reduced. Now that i bought a 5700g (sadly at msrp), i updated to the official, nonbeta, bios (p3.10) with the 3200g some time ago - logically. The 3200g worked flawlessly in it apart for the rather bad ram speeds (3200 cp15 bdie), which didnt manage to do more than 2933 cl 16... I was even able to undervolt it for better performance/watt. Anyhow poped the 5700g in and didnt work. Popped the 3200g in again, worked, flashed the 3.14 beta, swapped cpus, again no dice. Though i got a defective 5700g...Luckily i found this thread, reread the warning on asrock support page and was like WTF is wrong with them the 3200g is marketed as 3rd series ryzen (i know its not rly), so took the 3950x out of my gaming rig, booted it up with a dedicated card and the board works with 3.14. Reflashed to 3.14 with the 3950x, popped in the 5700g and it worked. Even the ram works nice (though i put in some E-die crucial ballstix 3000mhz cl15 - can even run it at 3200 with slighlty looser timings). In any case, if someone is interested. I instantly ran the CPU at 45W, my passive case manages it (the PPT is actually at 45W and the all core freq is 3600mhz) rather well, the CB R23 score is around 11500. I tried 65w afterwards, but the than the PPT is set to 81W and the freq at start as temps are lower at 4200mhz for all core and my case doesnt manage it for more than one CB R23 run (14k score), so i went back for the 45w option in bios. This btw works great. The 3200g has a CB R23 score of 3400 ^ ^. Awesome upgrade for a fully passive pc. And the best thing the Thunderbolt on this mobo, so i can run the external gpu that i have for my laptop, if i ever wanted to. TLDR apparently you need to update or at least boot the board once with a matisse CPU in order for the 5xxx Ryzens to work. Not sure how it is with the 4650g/4750g, but i would assume its the same situation as with 5xxx. The board does not seem to brick itself if you update the bios with Picasso cpu and put in a 5xxx CPU, at least it was that way for me.Even better the Southbridge is with the beta 3.145 bios and the 5700g not as hot as with the 3200G and the official 3.10 bios.
T
Tree_Tape
11-01-2018, 01:36 AM #12

Hi, i have to chime in here as i had a similar situation. As i had a fully passive chassis from my old build, which mobo, ram and cpu i sold to a friend (4770s, z97 asrock itx mobo, ddr3 ram) and wasnt entirely happy (the fan spinning up.. the rest is actually awesome on the nuc) with the nuc8 (slightly faster cpu, much faster gpu - iris) i used as a replacement, i decided to reuse the old chassi, which sadly only has mounting holes for 1155/1150/1200 sockets and not am4. Luckily i got the asrock x570 itx PG open box at a decent discount, so while waiting for the 5700g, i also got a tray 3200g masively reduced. Now that i bought a 5700g (sadly at msrp), i updated to the official, nonbeta, bios (p3.10) with the 3200g some time ago - logically. The 3200g worked flawlessly in it apart for the rather bad ram speeds (3200 cp15 bdie), which didnt manage to do more than 2933 cl 16... I was even able to undervolt it for better performance/watt. Anyhow poped the 5700g in and didnt work. Popped the 3200g in again, worked, flashed the 3.14 beta, swapped cpus, again no dice. Though i got a defective 5700g...Luckily i found this thread, reread the warning on asrock support page and was like WTF is wrong with them the 3200g is marketed as 3rd series ryzen (i know its not rly), so took the 3950x out of my gaming rig, booted it up with a dedicated card and the board works with 3.14. Reflashed to 3.14 with the 3950x, popped in the 5700g and it worked. Even the ram works nice (though i put in some E-die crucial ballstix 3000mhz cl15 - can even run it at 3200 with slighlty looser timings). In any case, if someone is interested. I instantly ran the CPU at 45W, my passive case manages it (the PPT is actually at 45W and the all core freq is 3600mhz) rather well, the CB R23 score is around 11500. I tried 65w afterwards, but the than the PPT is set to 81W and the freq at start as temps are lower at 4200mhz for all core and my case doesnt manage it for more than one CB R23 run (14k score), so i went back for the 45w option in bios. This btw works great. The 3200g has a CB R23 score of 3400 ^ ^. Awesome upgrade for a fully passive pc. And the best thing the Thunderbolt on this mobo, so i can run the external gpu that i have for my laptop, if i ever wanted to. TLDR apparently you need to update or at least boot the board once with a matisse CPU in order for the 5xxx Ryzens to work. Not sure how it is with the 4650g/4750g, but i would assume its the same situation as with 5xxx. The board does not seem to brick itself if you update the bios with Picasso cpu and put in a 5xxx CPU, at least it was that way for me.Even better the Southbridge is with the beta 3.145 bios and the 5700g not as hot as with the 3200G and the official 3.10 bios.

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x_AppleMix07
Junior Member
14
11-06-2018, 02:42 PM
#13
This may be a thing that varies from board to board. The repair shop and the local Micro Center CLAIMED that they did that test. When I looked at the computer as I disassembled it, to get my 5700g out the thermal paste well... it looked exactly like what I did. Either I did it like a pro or they did not do the test OR they did the test and this did not work for my board. It is good to see I am not insane and having one more report shows this is a real issue. Is there ANYONE ELSE OUT THERE WHO HAS HAD THIS ISSUE? If there are 2 there have to be thousands. I mean think of what this means. Oh' yeah I'll just pop in a Ryzen Renoir series CPU I happen to have sitting around. This is not a reasonable thing. Personally I am lucky and you are lucky. You had a second computer with the parts and I could afford to build a new beastly computer (using parts from the old one). Lots of people save up and cane BARELY afford what they get. Lots of people are likely to have just been totally screwed by this.
X
x_AppleMix07
11-06-2018, 02:42 PM #13

This may be a thing that varies from board to board. The repair shop and the local Micro Center CLAIMED that they did that test. When I looked at the computer as I disassembled it, to get my 5700g out the thermal paste well... it looked exactly like what I did. Either I did it like a pro or they did not do the test OR they did the test and this did not work for my board. It is good to see I am not insane and having one more report shows this is a real issue. Is there ANYONE ELSE OUT THERE WHO HAS HAD THIS ISSUE? If there are 2 there have to be thousands. I mean think of what this means. Oh' yeah I'll just pop in a Ryzen Renoir series CPU I happen to have sitting around. This is not a reasonable thing. Personally I am lucky and you are lucky. You had a second computer with the parts and I could afford to build a new beastly computer (using parts from the old one). Lots of people save up and cane BARELY afford what they get. Lots of people are likely to have just been totally screwed by this.

A
Amicaty
Member
140
11-06-2018, 11:23 PM
#14
Seems like another problem you faced with the 5600x launch on an Asrock B550M steel legend. Got it, the system used an older BIOS, and the shop assisted you...but it didn’t show up. Send it back together with the CPU, and they still couldn’t resolve it. They suggested updating to the latest BIOS, but 5000 CPUs still wouldn’t post. They tried three different boards and got the same result. They advised changing the board instead, which worked—picked Asus B550M TUF. After noticing similar complaints on Reddit, it looks like some updates aren’t compatible with certain regions even if other parts are up to date (around P1.20). Models running BIOS p1.10 had this issue too. The CPU model used by the store isn’t clear, but they replaced it with an Asus board to ensure stability. Hopefully Asrock won’t repeat this, and you’re sticking with Asus now—just had Asus before that worked better in my chassis.
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Amicaty
11-06-2018, 11:23 PM #14

Seems like another problem you faced with the 5600x launch on an Asrock B550M steel legend. Got it, the system used an older BIOS, and the shop assisted you...but it didn’t show up. Send it back together with the CPU, and they still couldn’t resolve it. They suggested updating to the latest BIOS, but 5000 CPUs still wouldn’t post. They tried three different boards and got the same result. They advised changing the board instead, which worked—picked Asus B550M TUF. After noticing similar complaints on Reddit, it looks like some updates aren’t compatible with certain regions even if other parts are up to date (around P1.20). Models running BIOS p1.10 had this issue too. The CPU model used by the store isn’t clear, but they replaced it with an Asus board to ensure stability. Hopefully Asrock won’t repeat this, and you’re sticking with Asus now—just had Asus before that worked better in my chassis.

H
HeroRyan7
Member
58
11-06-2018, 11:30 PM
#15
Updated quickly. Got a fresh motherboard with BIOS version 2.80; plan to build a PC from it next week or so, using the old chip from the R3 3200G listed on their site—it looks like it should work. If not, just skip it. In short, Asrock seems open to returning the item if you update the BIOS, but be careful with the APU.
H
HeroRyan7
11-06-2018, 11:30 PM #15

Updated quickly. Got a fresh motherboard with BIOS version 2.80; plan to build a PC from it next week or so, using the old chip from the R3 3200G listed on their site—it looks like it should work. If not, just skip it. In short, Asrock seems open to returning the item if you update the BIOS, but be careful with the APU.

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