Laptop often shuts down (mouse, keyboard, control alt and del issues)

F5F Stay Refreshed Software Operating Systems Laptop often shuts down (mouse, keyboard, control alt and del issues)

02-03-2022, 11:12 PM

Your laptop model is an Asus TUF FX505Dt with the specifications you mentioned. The control Alt and Del keys aren’t working, and your screen freezes completely even when only Google is running. It has frozen several times recently—usually 3 to 5 times. You’ve tried searching online but haven’t found a solution. Please let me know if you need further assistance.

FaithLighty

02-03-2022, 11:12 PM #1

Adabelle
Senior Member

724

02-07-2022, 01:53 PM

First, I’d check that the BIOS/Firmware and drivers are current. If the problem continues, I’d attempt a fresh installation of Windows. Should that fail, I’d consider a potential hardware fault.

Adabelle

02-07-2022, 01:53 PM #2

Bloody_TearS
Member

180

02-07-2022, 04:02 PM

I've experienced similar issues on my desktop before; it often indicates a corrupted Windows installation. If a fresh install doesn't resolve the problem, check if you qualify for a warranty claim—ASUS typically offers solid coverage.

Bloody_TearS

02-07-2022, 04:02 PM #3

xCre8x
Member

02-23-2022, 04:43 AM

Thank you for your message. I'm glad the update helped. Please let me know if you need anything else.

xCre8x

02-23-2022, 04:43 AM #4

Thank you for your message. I'm glad the update helped. Please let me know if you need anything else.