F5F Stay Refreshed Hardware Desktop Laptop dropped, internal temperatures elevated.

Laptop dropped, internal temperatures elevated.

Laptop dropped, internal temperatures elevated.

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Robang592
Senior Member
368
09-13-2021, 11:39 PM
#1
Hello, I just dropped my laptop by accident. It was in a backpack inside a thin laptop bag. Luckily, some textbooks landed on the floor before it fell. The device is an Asus GL552VW-WS78 with an Intel i7 6700HQ processor, a maximum temperature of 100°C. It has an SSD, a hard drive, GPU, and other components, and everything appears to be functioning properly. During a heavy workload, the CPU temperature on one core reached 98°C, and the fans ran as loudly as before. After the drop, I saw bent plastic parts and fins on the cooling system. I don’t have core temperature readings before the incident, but I attached a screenshot of the temperatures after the heavy load and monitoring data from CPUID and HWMonitor. Should I send it in for repair? HWMonitor3-2-2020 .txt
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Robang592
09-13-2021, 11:39 PM #1

Hello, I just dropped my laptop by accident. It was in a backpack inside a thin laptop bag. Luckily, some textbooks landed on the floor before it fell. The device is an Asus GL552VW-WS78 with an Intel i7 6700HQ processor, a maximum temperature of 100°C. It has an SSD, a hard drive, GPU, and other components, and everything appears to be functioning properly. During a heavy workload, the CPU temperature on one core reached 98°C, and the fans ran as loudly as before. After the drop, I saw bent plastic parts and fins on the cooling system. I don’t have core temperature readings before the incident, but I attached a screenshot of the temperatures after the heavy load and monitoring data from CPUID and HWMonitor. Should I send it in for repair? HWMonitor3-2-2020 .txt

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En0rm0us
Member
57
09-21-2021, 04:31 AM
#2
This is an older laptop and I am assuming it's not under warranty anymore? If you send it to ASUS they will likely charge an arm and leg to fix it. If you're comfortable with repairs I would open it up and asses the damage. It is likely that due to some bending or breakage the CPU contact point of the cooling system is not pressing as tightly against the CPU as it should is my guess. With the right amount of delicate force you can rebend everything back to shape, unless there is cracking around mounting holes in mobo/case.
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En0rm0us
09-21-2021, 04:31 AM #2

This is an older laptop and I am assuming it's not under warranty anymore? If you send it to ASUS they will likely charge an arm and leg to fix it. If you're comfortable with repairs I would open it up and asses the damage. It is likely that due to some bending or breakage the CPU contact point of the cooling system is not pressing as tightly against the CPU as it should is my guess. With the right amount of delicate force you can rebend everything back to shape, unless there is cracking around mounting holes in mobo/case.

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NebelNiceXx
Junior Member
9
09-21-2021, 12:14 PM
#3
Check if it's worth purchasing a fresh heat sink or at least attempt to reinstall the current one.
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NebelNiceXx
09-21-2021, 12:14 PM #3

Check if it's worth purchasing a fresh heat sink or at least attempt to reinstall the current one.

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BeneathLies
Junior Member
46
09-21-2021, 08:56 PM
#4
You're safe to keep your laptop as it is. The heat of 45 degrees C is normal and shouldn't affect its performance.
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BeneathLies
09-21-2021, 08:56 PM #4

You're safe to keep your laptop as it is. The heat of 45 degrees C is normal and shouldn't affect its performance.

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Gordo
Junior Member
17
09-22-2021, 05:50 AM
#5
The temperatures were fairly typical for a laptop.
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Gordo
09-22-2021, 05:50 AM #5

The temperatures were fairly typical for a laptop.

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Flimpion
Member
123
09-22-2021, 09:48 AM
#6
No prior information exists before the update.
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Flimpion
09-22-2021, 09:48 AM #6

No prior information exists before the update.

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bushminecraft
Member
189
09-22-2021, 05:35 PM
#7
You were running a demanding task that pushed your device to its limits. If it was a stress test, most laptops would reach their maximum temperature quickly. Your machine likely hit those thresholds before you powered it down, and a minor adjustment in the cooling fins won’t drastically raise the heat.
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bushminecraft
09-22-2021, 05:35 PM #7

You were running a demanding task that pushed your device to its limits. If it was a stress test, most laptops would reach their maximum temperature quickly. Your machine likely hit those thresholds before you powered it down, and a minor adjustment in the cooling fins won’t drastically raise the heat.

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mat_fram
Posting Freak
776
09-22-2021, 06:02 PM
#8
I created intricate tool paths in Fusion 360 CAM. That was the first idea that occurred to me, it mainly impacted one main component, and I wasn’t aware of any proper loads to execute. From what I observe, it looks like my laptop is functioning normally.
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mat_fram
09-22-2021, 06:02 PM #8

I created intricate tool paths in Fusion 360 CAM. That was the first idea that occurred to me, it mainly impacted one main component, and I wasn’t aware of any proper loads to execute. From what I observe, it looks like my laptop is functioning normally.

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lunatic_wulf
Member
63
10-05-2021, 11:16 PM
#9
Beyond the hinge, fan, and spinning hard drive, a laptop is quite resistant to damage from a fall. As long as it doesn’t stop immediately, it should remain functional for a while.
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lunatic_wulf
10-05-2021, 11:16 PM #9

Beyond the hinge, fan, and spinning hard drive, a laptop is quite resistant to damage from a fall. As long as it doesn’t stop immediately, it should remain functional for a while.

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SKB_Tastic
Junior Member
7
10-06-2021, 02:15 AM
#10
Thanks for the details. I’m going to go ahead and add some foam to the bottom of my backpack. Best wishes, Fedor
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SKB_Tastic
10-06-2021, 02:15 AM #10

Thanks for the details. I’m going to go ahead and add some foam to the bottom of my backpack. Best wishes, Fedor