It’s all futile.
It’s all futile.
Lately, I've observed a problem where many of my games fail to launch. Only Minecraft and World of Tanks Blitz consistently load successfully. Initially, I suspected a memory issue, but even these games occasionally encounter "stop" errors or reach a limit. I’m unable to access Steam support due to their ineffective service. I'm curious if any other users have experienced this specific problem. Before you inquire, please note that my computer can handle all the games I'm attempting to run, including Battlefield 1, Assassin’s Creed Origins, Space Engineers, DOOM, and Fallout 4. Despite accessing the main menus of some games, clicking “play” invariably causes a crash. This issue began only a few days ago. Would anyone be able to offer assistance?
Could you provide a complete hardware specification? Please include the manufacturer and model number of your central processing unit (CPU)?
What are the current temperatures and resource utilization for your graphics card (GPU)? Have you performed any memory diagnostics?
Was the operating system reinstalled?
A Ryzen 5 2400G processor is paired with a GTX 1060 with 6GB of VRAM, installed on an ASRock AB350M Pro 4 MB motherboard. The system utilizes dual 4GB DDR4 RAM at 3200MHz Corsair Vengeance LPX and a 600W power supply from EVGA. It includes a 1TB hard drive and a 120GB solid-state drive. Memory tests have been performed, with all results appearing normal. Due to the extensive time required and potential data loss, a complete Windows reinstall is not planned. CPU temperatures reach approximately 58 degrees Celsius under heavy load, and 46 degrees Celsius when idle. The GPU maintains temperatures of around 28 degrees Celsius at idle, increasing to 60 degrees Celsius under load.
My computer configuration includes an AMD Ryzen 5 2400G, an ASUS GeForce GTX 1060 with 6GB of VRAM, an ASRock AB350M Pro 4 MB motherboard, 8GB of Corsair Vengeance LPX DDR4 at 3200MHz, a 600W EVGA PSU, a 1TB Western Digital Blue HDD, and a 120GB Samsung SSD. My primary problem is that my games from both Steam and Origin refuse to launch properly. I can open them and reach the main menu, but as soon as I attempt to start a game, it crashes without providing any error messages. This has been happening for five days now, and I’m at a loss as to what to do. I've attempted various diagnostic tests, but nothing has identified an issue. It’s incredibly frustrating because I can't play my games, and other applications frequently crash as well. Could someone please advise me? I am aware I previously inquired about this yesterday, but haven't received any responses yet.
Initially, I’d examine the power levels and temperatures. HWInfo can be used for this purpose. Typically, a CPU should operate at 70°C or less, and a GPU at 80°C. The voltages – +12V, +5V, and +3.3V – should remain within 5% of their typical values, even when under heavy use. Because it’s experiencing instability, you may observe deviations from expected parameters before the system fails; alternatively, you could configure a log file to record data up until the crash occurs. Subsequently, reviewing this log will reveal any anomalies.
The temperature readings are somewhat elevated, with the central processing unit reaching approximately 60 degrees Celsius when under strain, and a lower temperature of around 45 degrees during periods of inactivity. The graphics card exhibits idle temperatures of roughly 28 degrees Celsius, increasing to approximately 45 degrees when actively utilized. None of the components are currently utilizing a cooling system. I haven't adjusted any voltage settings, and doing so without proper knowledge could likely lead to system instability.
These readings appear to be acceptable.
Regarding this situation...
“I haven't adjusted any voltage settings on any components, so it’s likely that a fault within the system itself would be the cause.”
You needn't modify any voltage levels.
Power supplies can malfunction, resulting in unstable voltages.
I suggest examining the voltage levels because my suspicion is that your readings are fine until you initiate a gaming session, at which point the graphics card demands increased power from the PSU – and this is when the voltage may decrease, leading to system instability and crashes.
Let me know how to examine voltage readings. I’ve obtained NZXT's camera software, which is providing me with the data, but I lack a secondary display to observe the voltage levels across all components. Could my power supply unit be the source of the issue? It’s only a year old and has been connected to a surge protector for several months.
Could you please specify the power supply unit’s manufacturer and model?
You can verify voltages using HWInfo.
I believe the readings displayed by HWInfo are influenced by the motherboard.
The primary voltages to examine are +12, +5, and +3.3, and I’m hoping it shows these specifically.
Within HWInfo, you’ll see values for Peak, Minimum, and Current to understand the maximum and minimum voltage levels.
You can operate HWInfo in a hidden window if desired.
…however, if it experiences an error, any data from HWInfo will be lost unless a log file has been configured beforehand.