F5F Stay Refreshed Hardware Desktop It seems the TV keeps prompting you to restart. Check for updates or reset options.

It seems the TV keeps prompting you to restart. Check for updates or reset options.

It seems the TV keeps prompting you to restart. Check for updates or reset options.

T
TheUltraBulba
Junior Member
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05-31-2025, 01:20 AM
#1
While testing HDMI inputs, my Hisense 55" Xumo TV frequently prompts a restart even though connections appear secure. Random errors appear, sometimes indicating an HDCP issue. Restarting via the on-screen menu works briefly but the problem recurs after a reboot. Occasionally, powering off and reconnecting resolves it, though other times I must disconnect and reconnect the power source. It seems the cables themselves are fine, and devices connect properly on other non-smart TVs. What might be causing this issue?
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T
TheUltraBulba
05-31-2025, 01:20 AM #1

While testing HDMI inputs, my Hisense 55" Xumo TV frequently prompts a restart even though connections appear secure. Random errors appear, sometimes indicating an HDCP issue. Restarting via the on-screen menu works briefly but the problem recurs after a reboot. Occasionally, powering off and reconnecting resolves it, though other times I must disconnect and reconnect the power source. It seems the cables themselves are fine, and devices connect properly on other non-smart TVs. What might be causing this issue?

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K
Kadli
Junior Member
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5
05-31-2025, 02:27 PM
#2
Turn off the TV and let it sit for two minutes. If this doesn’t resolve the issue, perform a factory reset. If that fails, contact Hisense—they offer a five-year warranty (provided you register it within two years in the UK).
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K
Kadli
05-31-2025, 02:27 PM #2

Turn off the TV and let it sit for two minutes. If this doesn’t resolve the issue, perform a factory reset. If that fails, contact Hisense—they offer a five-year warranty (provided you register it within two years in the UK).

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