Issues with the new build, please assist.
Issues with the new build, please assist.
i’m not sure what else to do except to create a thread listing all the problems i’ve encountered since getting this pc. So here’s a straightforward summary.
The issues i’ve faced since i got the pc on 01/01/2024 are:
- DX12 games sometimes crash in fullscreen, but other modes work
- Bios freeze when i use the search icon
- Windows 10 (specifically windows 10) bluescreens caused by a network driver (tcpip.sys), and recently another one occurred. Here’s the dump file for that recent crash: https://file.io/llQHwuHu3SIa
- Resetting bios once caused the pc to enter a boot loophole; i kept changing memory slots, tried each stick separately, and eventually used both together, which worked but prompted a boot failure warning. I clicked yes, and it functioned.
- The pc doesn’t boot when switching memory slots (different from the previous problem)
- Once, the pc went black and crashed suddenly, though this only happened once. I suspect instability in electricity might have caused it.
- There were 2 game crashes, both in DX12 fullscreen, one during regular play and another after changing graphics settings. The game was normally windowed fullscreen.
- Bios settings weren’t saved initially; i had to manually adjust and save them repeatedly. After reinstalling windows and bios again, this didn’t happen.
- Running driver verifier on all drivers (not just Microsoft) led to a bluescreen right after applying preferences and restarting. This suggests a driver problem, but since i never experienced bluescreens or driver issues on windows 11, i’m considering switching to that OS. Quick note: game issues like DX12 fullscreen crashes still occurred on windows 11, except for os driver problems which were specific to windows 10.
- Total of 2 in-game crashes, both in DX12 fullscreen. One happened while playing regularly, the other after changing graphics settings. The game was normally on windowed fullscreen.
- I have to frequently go into bios and adjust settings to save them, but after reinstalling windows and bios multiple times, this didn’t occur.
- Running driver verifier on non-Microsoft drivers caused a bluescreen immediately after applying preferences and restarting, indicating a driver issue. However, i haven’t had any bluescreens or driver problems on windows 11 so far.
That’s the overview of the problems i’ve experienced so far. None of these issues were present in my older build. Here are my specs:
- RTX 4090 latest game ready driver
- 7950X3D with latest chipset drives
- b650 Aorus Pro Ax latest bios
- 2x16GB 5600MHz Corsair Dominator memory xmp on
- Windows 10 Pro (planning to switch to windows 11)
- 980 Pro SSD 2TB, contains games and os
- 970 EVO Plus SSD 240GB, empty except for games
- 2TB HDD with some games and recordings
- 1TB HDD with backup of all games and drivers
- FSP Hydro 12000W 80+platinum PSU
What i tried:
- Reinstalling windows and testing different versions
- Using various bios
- Multiple DDU attempts, even rolling back drivers from October 2023
- Changing memory still caused crashes in fullscreen, but not extensively tested for OS issues
- Testing different CPUs, but mostly games; owned the hardware so only played games
- Reinstalling games and OS on different SSDs
- Underclocking all components
- Stress testing with tools like memtest86, 3DMark, Cinebench
- Disabling gsync and vrr
- Ensuring nvidia control panel settings are default
- Running sfc /scannow
- Checking drive health (all good)
- Disabling PBO and Prefer cache
- No other overclocking or modifications
That’s all. I’m still trying to resolve these issues and would appreciate any advice. Please let me know where to go from here—any help would be greatly appreciated. I’m sorry for the repeated posts, but i’m just attempting to fix the pc and RMA anything if needed.
BIOS version F21a is installed?
remove gigabyte tools
disable antivirus
inspect cpu socket on motherboard for bent, missing or discolored pins
are original cables from the PSU used? are there any custom ones? are both sides (PSU and motherboard) fully connected?
consider switching to another motherboard
consider using a different PSU
to investigate possible issues:
visit userbenchmark.com and share your result link, for example:
https://www.userbenchmark.com/UserRun/28977730
perform a clean boot
https://support.microsoft.com/en-us/help...in-windows
verify memory using memtest.org usb autoinstaller (bootable USB)
run RAM without XMP profile to see if the issue persists
turn off PBO
reset cache settings or adjust what you modified
examine the hard drive for errors with its manufacturer’s tool and, if available, update the firmware
upload photos of your build, perhaps we can identify something unusual (post to imgur.com or similar and share the link)