Issues with the computer after installing Ryzen 5 5500
Issues with the computer after installing Ryzen 5 5500
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The setup includes an ASRock B450 Pro4 (BIOS 5.6), a Ryzen 5 5500 CPU (swapped from the original 3400G), an Intel 1070 M-series graphics card, and an Arctic Freezer 34 M.2 cooler. I used a basic 240GB Kingston drive for storage, which I primarily use for Dota and CS games to speed up loading. The hard drive is a generic 500GB SSD that holds all my games over 100GB, along with three NZHT P series PSUs and case fans.
I started with the Ryzen 5 3400G, which I replaced with the Ryzen 5 5500 purchased from AliExpress for 83 euros plus shipping. The new board came without a cooler. Upon arrival, I updated the BIOS to version 5.6 and booted into Windows (using DNT reinstall). Everything functioned smoothly during gameplay. The cooler I’m using keeps the CPU cool during intense gaming sessions—maximum temperature reached 65°C under stress testing.
The first issue arose when playing Doom Eternal. My PC restarted itself, temperatures stayed normal, and the CPU hovered around 56°C while the GPU was near 60°C. I suspected the cooler might be too tight on the CPU. After some troubleshooting, everything worked well afterward.
About a week ago, I noticed suspicious activity on my Google, Steam, Discord, Facebook, and Instagram accounts. Someone managed to follow over 500 people on my Instagram profile. Since I wasn’t home, I couldn’t stop it. I called my sister to take the PC off the wall. She plugged it in from the wall and it shut down with fans spinning at full speed for a few seconds before restarting normally. They tried again later, but the same issue occurred.
After a couple of days, my sister’s kids wanted to play Minecraft. They turned on the PC and launched the game. The system rebooted with all fans running at maximum, then returned to Windows.
The second time this happened, I performed stress tests. My PC rebooted smoothly with all fans spinning, and it stayed up for 10 minutes without shutting down. I connected a fresh Windows installation via USB and reinstalled the PC. Now, when I try to boot, it fails completely. If I manage to get into Windows, it only stays open for a short time.
I also experienced crashes in BIOS settings where temperatures seemed relevant, but they didn’t occur. So far, my steps have been: reinstalling Windows with new drivers, reseating RAM, CPU, cooler, GPU, removing the CMOS battery, checking BIOS settings (C-States were off), and double-checking all connections.
Currently, while writing this from my laptop, I can’t access Windows properly. The fans are spinning, there’s no beep from the motherboard speaker, and nothing else seems to work.
It seems like your system is not functioning properly. Could you clarify what issue you're experiencing?
Upgrading the CPU won’t automatically give someone control over your system or compromise your accounts. The biggest risk usually comes from allowing kids to use your computer. This happens often when they play games and accidentally download harmful software, leading to virus infections, malware, and security problems. Based on the issues you’re facing and the troubleshooting steps you’ve tried, the most probable cause is either a faulty power supply unit or a defective CPU. Further testing is needed to confirm, but it’s likely one of those components. To protect yourself, consider restricting children’s access or avoiding sensitive tasks on your PC.
You fell victim to a hack unrelated to the CPU you purchased—just lack of caution. Blindly shooting in the air won’t fix the underlying problem. Here’s what I suggest: Run Prime95 with Small FFTs for an hour to stress-test the CPU, and use Memtest86 for three hours to check the RAM. Let me know if you encounter any errors during testing. Download links: Prime95 at https://www.mersenne.org/download/ Memtest86 at https://www.memtest86.com/download.htm
I checked my old PC which has an i5-3570 motherboard. I began by ruling out the power supply and graphics card. I wanted it to boot without the PSU or GPU, but the fan spins but it won’t start. I replaced the faulty PSU with a generic one from when I bought the computer, hoping it would fix things. I tested an HD 7850 graphics card just to see if anything changed, but everything stayed the same—CPU fan spun, but no power. It’s odd. I’m wondering if the PSU failed internally or if the power supply in my country isn’t working well. Maybe strong winds are affecting it. I’ll keep looking and update next time. Regarding the hacks I received, they’re not linked to the CPU—those were from AliExpress. Thanks again for your help; I hope others facing the same situation can find a solution too.