Issues with the boot.
Issues with the boot.
You recently purchased a new computer. When you powered it on, it attempted to repair Windows and prompted a restart, but then froze. After about 30 minutes, you turned it off and tried installing Windows again. During installation, it required a restart and still froze. After an hour, you noticed the system was severely damaged. You unplugged it and found that whenever you tried to boot, it would black screen on the boot menu with the motherboard brand displayed. Before the screen went dark, you could access BIOS. Since you're unfamiliar with Windows, I'm here to help you through this. Please let me know what you'd like to do next.
Do you have another device available? (Even if it's at a friend's home.) Obtain an 8GB (or bigger) USB drive and create an installer. This is for Windows 10, or search for Windows 11: https://www.microsoft.com/en-us/software.../windows10 reinstall windows.
First, identify the cable you're using to link your PC with your monitor. If it's a display port, switch to HDMI and insert it into a TV that supports HDMI. If it's HDMI, use a display port cable. If you receive a DP to DP cable, it will only fit a monitor. Fortunately, many DP to HDMI adapters are available on Amazon—search for one if your monitor isn't compatible. Sometimes Windows behaves unexpectedly. Second, verify the connection is to the GPU, not the motherboard. GPU ports are typically located near the back of the case. Third, you can enter safe mode by choosing the boot option with safe mode, usually when exiting BIOS. Fourth, attempt a manual reinstallation of Windows as suggested earlier. Fifth, contact the manufacturer for assistance. Boutique builders like NZXT might request specific components or a full system image. OEMs such as Dell, Alienware, HP, and Lenovo may ask for the entire PC or guidance on reinstalling Windows. Edited May 9, 2022 by animeotaku Made a minor error
Are you familiar with this computer? Did you purchase it brand new at a store or buy it online? If it's used, reach out to the seller and ask why it isn't functioning properly—electronics like this are often scammed. For a brand-new item, consider it a lemon and either return it or take it back for assistance. Only attempt repairs if you're certain, otherwise return it or contact the retailer, especially to avoid voiding any warranty.