Issues with PC crashes and restarts on Windows and Linux systems
Issues with PC crashes and restarts on Windows and Linux systems
Hello, I've faced similar problems after upgrading my CPU. Since then, I've changed the motherboard and still encountered the same issues. On Windows 10, whether I was gaming or browsing, I'd see a green screen, loud buzzing noises, and my PC would restart. I did everything possible—temperatures were normal, RAM seemed fine, BIOS updated, stress tests ran, but nothing was wrong. I thought it might be the operating system and tried switching to Bazzite. I replaced the NVME drive and dual booted, installing Windows on the new drive and Linux (Crucial MX500) on the old one. Today, the same crashes occurred in Linux—black screen, quieter buzzing, and reboots. So far, no crashes on Windows either, and using the Windows partition for a while helped. I tested the Crucial drive but haven’t found any errors. I’ll share some results later, though they look okay. I updated the firmware, but it didn’t resolve anything. Are there any Linux tools that could help diagnose this? I’m new to these things, so I don’t know what to do. The Windows version didn’t produce a crash dump and provided limited information.
Your specs: Asus TUF B550 Wifi II 16GB TridentZ RGB RAM Ryzen 5 5500 Radeon 5600XT Evga 650W Gold
Typically electricity works well. The PC is connected to a UPS, that detail was missed. I had a Ryzen 5 1600 before, so a 5500 shouldn’t be too much of a difference. I thought 650W would suffice for both. Issues began after the upgrade. It might just be a random coincidence. I don’t have a backup PSU, but I might need to replace it.
One small clarification - that buzzing sound is made by the speakers/headphones or by something inside the case? If the latter then you'd probably want to stop powering on your PC until you get your hands on a new PSU, otherwise no guarantees it won't fry your hardware. 650W should be plenty for the build but PSU may just fail sometimes. If it's the former then it may be just some kind of a system crash which is still bad but not fry-your-system kind of bad. Inspect the insides carefully. Check all the PSU wires, make sure they are not badly bent or pinched anywhere, re-seat the plugs. Inspect your mobo - make sure nothing is shorting the contacts on it both on top and bottom, check for visibly blown caps or other components. Then re-seat all of your components - CPU, GPU, RAM, SSD, make sure the slots are not obstructed and CPU pins are fine. RAM testing might also be a good idea, look up the guides and keep in mind it may take a while to test it AFAIK. And try running with a single stick of RAM. Edit: on trying a new PSU, apart from obvious options like borrowing one from a friend/relative I think you can always get away with ordering a new one, testing and returning it for a full refund. Depending on the customer protection laws in your country it should not be a hassle, just make sure not to damage the thing and be real careful with the packaging. And check the return policy with the store. If it works fine then hey you got yourself a new PSU and a working PC, if it is still borked then return it on grounds of "PC no worky" and continue troubleshooting.
I replaced the CMOS battery on the old motherboard since synchronization issues persisted. It resolved the problem, though crashes continued to occur. The BIOS has been updated regularly since the issues started, but no improvements have been made.