F5F Stay Refreshed Hardware Desktop Issues with DDR4, h100i elite not detected, PC background screens

Issues with DDR4, h100i elite not detected, PC background screens

Issues with DDR4, h100i elite not detected, PC background screens

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Nargushk
Member
170
06-17-2016, 05:24 AM
#1
A few days back, my coolant temperature reached 66C and caused all my RGB lights to flash red. Since then, the idle coolant is around 43C, with room temperature at 23C, and the CPU remains within normal operating ranges. I haven’t made much change except reinstalling the windows a couple of months ago, but these issues didn’t occur back then.

Over time, I’ve seen ghost puddles appear, thinking it was my AIO leaking, though there are no visible leaks. The cold plate stayed secure and all cables were properly connected. Previously, this wasn’t an issue, but now the pump LED won’t turn on at all and isn’t recognized by ICUE. I can’t adjust cooling or lighting settings and can only monitor via the commander core.

I checked Device Manager and found the USBxP driver missing completely. This is concerning because my pump starts making loud noises at startup, even though it only spins up to 900rpm according to the BIOS. Shortly after, I received a warning about a possible DDR4 failure on ICUE. Following online instructions, I ran memtest86, but it failed and didn’t pass more than 10,000 errors.

I’m using Vengeance Pro RGB 4x8 DDR4 at 3200MHZ. Since then, the PC has crashed, experienced black screens, freezes, and increasingly severe BSODs on startup. I’m surprised I’ve made it this far typing. I’ll soon test which component is faulty and consider filing an RMA, though I’m particularly worried about the AIO—replacing it would cost more time and effort. I’ve tried reinstalling ICUE, restarting the commander core, reseating cables, and searching for updates, but nothing has resolved the problem.

I submitted a support ticket over three days ago, and I still haven’t received a response. Any assistance would be greatly appreciated.
N
Nargushk
06-17-2016, 05:24 AM #1

A few days back, my coolant temperature reached 66C and caused all my RGB lights to flash red. Since then, the idle coolant is around 43C, with room temperature at 23C, and the CPU remains within normal operating ranges. I haven’t made much change except reinstalling the windows a couple of months ago, but these issues didn’t occur back then.

Over time, I’ve seen ghost puddles appear, thinking it was my AIO leaking, though there are no visible leaks. The cold plate stayed secure and all cables were properly connected. Previously, this wasn’t an issue, but now the pump LED won’t turn on at all and isn’t recognized by ICUE. I can’t adjust cooling or lighting settings and can only monitor via the commander core.

I checked Device Manager and found the USBxP driver missing completely. This is concerning because my pump starts making loud noises at startup, even though it only spins up to 900rpm according to the BIOS. Shortly after, I received a warning about a possible DDR4 failure on ICUE. Following online instructions, I ran memtest86, but it failed and didn’t pass more than 10,000 errors.

I’m using Vengeance Pro RGB 4x8 DDR4 at 3200MHZ. Since then, the PC has crashed, experienced black screens, freezes, and increasingly severe BSODs on startup. I’m surprised I’ve made it this far typing. I’ll soon test which component is faulty and consider filing an RMA, though I’m particularly worried about the AIO—replacing it would cost more time and effort. I’ve tried reinstalling ICUE, restarting the commander core, reseating cables, and searching for updates, but nothing has resolved the problem.

I submitted a support ticket over three days ago, and I still haven’t received a response. Any assistance would be greatly appreciated.

J
81
06-17-2016, 06:18 AM
#2
Welcome to the forums, newcomer!
When sharing a troubleshooting thread, it's important to provide your complete system details. Please list the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model.
BIOS version for your motherboard at this time.
You may also want to attach images, as text alone can only convey so much; sometimes another medium helps illustrate what you're experiencing.
I haven’t done much beyond reinstalling Windows a few months ago.
Where did you obtain the installer for the OS?
J
jamesmader1993
06-17-2016, 06:18 AM #2

Welcome to the forums, newcomer!
When sharing a troubleshooting thread, it's important to provide your complete system details. Please list the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model.
BIOS version for your motherboard at this time.
You may also want to attach images, as text alone can only convey so much; sometimes another medium helps illustrate what you're experiencing.
I haven’t done much beyond reinstalling Windows a few months ago.
Where did you obtain the installer for the OS?

E
eskzz
Posting Freak
909
07-05-2016, 12:02 AM
#3
Thank you for your message. Here’s the updated version:

The system details are as follows: CPU is an i5-12600k (previously OCd, now not), cooler is an ICUE LINK h100i elite capillex, motherboard is an ASUS Prime Z690 M+ D4, RAM includes four 8GB NVMe modules at 3200 MHz, SSD is a 500GB boot drive with additional SSD and HDD, GPU is the 6950XT XFX speedster, power supply is a NZXT C750 bronze 750W unit purchased in August 2022, chassis is Corsair ICUE 4000X RGB, operating system is Windows 10 (home version), monitor is a Dell S3422DWG 3440x1440. I am running the 64-bit version of Windows and asked about the source of the installation media—specifically whether I obtained the media creation tool from Microsoft or the Windows website.
E
eskzz
07-05-2016, 12:02 AM #3

Thank you for your message. Here’s the updated version:

The system details are as follows: CPU is an i5-12600k (previously OCd, now not), cooler is an ICUE LINK h100i elite capillex, motherboard is an ASUS Prime Z690 M+ D4, RAM includes four 8GB NVMe modules at 3200 MHz, SSD is a 500GB boot drive with additional SSD and HDD, GPU is the 6950XT XFX speedster, power supply is a NZXT C750 bronze 750W unit purchased in August 2022, chassis is Corsair ICUE 4000X RGB, operating system is Windows 10 (home version), monitor is a Dell S3422DWG 3440x1440. I am running the 64-bit version of Windows and asked about the source of the installation media—specifically whether I obtained the media creation tool from Microsoft or the Windows website.

S
StyleTrick
Senior Member
744
07-05-2016, 12:15 AM
#4
Here’s a revised version of your text:

I just checked each RAM stick separately using memtest and identified the defective one. I removed that stick and kept the other three in their slots. After another run of memtest, I completed the second pass with no errors, unlike when I was getting errors quickly. Then I stopped memtest and left the BIOS settings unchanged. I started a low-load program and let the PC idle. It didn’t crash after about ten minutes, so I pressed the spacebar right away, and the system froze into a black screen. I’m not sure if the timing was obvious or if pressing the button caused it.

I’m starting over because the faulty RAM wasn’t present when the crash happened. I’m now running memtest again to finish the test, but I’m still unsure what’s going on. My AIO pump is still having problems, which might be related, but since it’s still running and only detected by BIOS, I’m not certain.
S
StyleTrick
07-05-2016, 12:15 AM #4

Here’s a revised version of your text:

I just checked each RAM stick separately using memtest and identified the defective one. I removed that stick and kept the other three in their slots. After another run of memtest, I completed the second pass with no errors, unlike when I was getting errors quickly. Then I stopped memtest and left the BIOS settings unchanged. I started a low-load program and let the PC idle. It didn’t crash after about ten minutes, so I pressed the spacebar right away, and the system froze into a black screen. I’m not sure if the timing was obvious or if pressing the button caused it.

I’m starting over because the faulty RAM wasn’t present when the crash happened. I’m now running memtest again to finish the test, but I’m still unsure what’s going on. My AIO pump is still having problems, which might be related, but since it’s still running and only detected by BIOS, I’m not certain.

D
DanielEmpire
Posting Freak
781
07-05-2016, 04:31 AM
#5
The power source probably won't manage the 6950 XT's sudden power surges.
D
DanielEmpire
07-05-2016, 04:31 AM #5

The power source probably won't manage the 6950 XT's sudden power surges.

T
Tigrio
Member
54
07-05-2016, 09:29 AM
#6
This was my initial hypothesis, but running the GPU under stress didn’t cause a crash, and neither did undervolting seem to eliminate it. Might the temporary power surges during stress testing consume more energy than the stress itself?
T
Tigrio
07-05-2016, 09:29 AM #6

This was my initial hypothesis, but running the GPU under stress didn’t cause a crash, and neither did undervolting seem to eliminate it. Might the temporary power surges during stress testing consume more energy than the stress itself?

E
Erik22102006
Member
62
07-10-2016, 12:37 AM
#7
I think NZXT might struggle with these surges.
I’d never match that GPU with anything lower than top-tier power units.
At least 850W is necessary just to cover the sudden spikes.
All your points seem connected to the PSU.
The MSI Gaming Trio version reaches 575w.
The XFX Speedster doesn’t have any feedback about that.
E
Erik22102006
07-10-2016, 12:37 AM #7

I think NZXT might struggle with these surges.
I’d never match that GPU with anything lower than top-tier power units.
At least 850W is necessary just to cover the sudden spikes.
All your points seem connected to the PSU.
The MSI Gaming Trio version reaches 575w.
The XFX Speedster doesn’t have any feedback about that.

I
ilija
Member
206
07-16-2016, 12:50 PM
#8
I thought NZXT was premium, but I'm checking a different PSU to see if it helps. Thermaltake and Coolermaster seem fine.
I
ilija
07-16-2016, 12:50 PM #8

I thought NZXT was premium, but I'm checking a different PSU to see if it helps. Thermaltake and Coolermaster seem fine.

K
kip1113
Member
129
07-16-2016, 08:05 PM
#9
I'm in [country] with a budget of [budget].
K
kip1113
07-16-2016, 08:05 PM #9

I'm in [country] with a budget of [budget].

M
Mystery_Man987
Junior Member
40
07-17-2016, 01:45 AM
#10
I’d like to keep things near $150 and found an EVGA Supernova 1000W Gold for $149.
M
Mystery_Man987
07-17-2016, 01:45 AM #10

I’d like to keep things near $150 and found an EVGA Supernova 1000W Gold for $149.

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