Issues with Bluetooth and Wi-Fi
Issues with Bluetooth and Wi-Fi
About a week ago I bought an ASUS TUF GAMING F16. I've noticed some intermittent issues with my bluetooth mouse and the Wifi. If I leave my laptop sitting open and unused for a 10 or so minutes it goes into hibernation (as expected). Upon waking it back up my mouse sometimes doesn't reconnect. No matter what I do I can't get it to connect back up (turn mouse off/on, cycle through the 3 connections the mouse has for other computers, etc.). I end up having to restart my system and then it works fine. The most recent time it happened I also noticed that my wifi wouldn't reconnect either.
My question is this - I have no problem buying a new wifi card and swapping out the old one, they're pretty cheap and the card is easily accessible on this laptop. Do I just go ahead and switch it out, or is there a possibility this is more than just a bad wifi card and I should exchange the laptop? The only reasons I'm hesitant to do that is because I don't know that I have any proof of the issue happening, and two, I just got it all set up to my liking and I'd rather not do it again. But I"ll obviously get over that if it makes more sense to exchange it.
As an aside, the wifi card on this laptop is beneath the mounting for the 2nd NVME drive, which I do have filled with a 2TB drive from my old laptop. Is it possible having the wifi card in this position is bad design and could be contributing to the issue?
Model: ASUS TUF GAMING F16 FX608JMR
CPU: Intel i7 14650HX
RAM: 32GB DDR5-5600
GPU: RTX 5060
Storage 1: NVME 1TB (factory) (20% full)
Storage 2: Samsung 980 PRO 2TB (50% full)
WiFi Card: Realtek 8852CE WiFi 6E PCI-E NIC
PSU: 280w wall adapter
OS: Windows 11 Home
Connected peripherals: Only the bluetooth mouse
Thanks.
I'd verify whether your laptop requires any BIOS updates. Then confirm that your operating system is up to date. Next, install the newest chipset drivers for your device, and remove the wireless adapter's drivers from Device Manager or Control Panel > Uninstall a program. Finally, reinstall the latest driver for the new wireless adapter.