Issues following the switch to a new ISP

LeYvi
Junior Member

10-10-2023, 03:03 AM

I recently installed a new fiber internet connection, but accessing the internet still requires using the Dial-Up option and manually connecting. When I switch to Dial-Up, my internet speed drops to about five times slower. Occasionally, I manage to connect automatically when I turn on my PC. I've reached out to my ISP, but they haven't found a resolution. The image shows two connections: one labeled Ethernet (unidentified) and another labeled WAN PPOE (visible due to Dial-Up connection). I've tested different DNS settings, run CMD commands, and updated drivers, yet nothing resolves the issue. Please note I'm currently using the company's modem directly without a router.

LeYvi

10-10-2023, 03:03 AM #1

NoahNannings
Junior Member

10-21-2023, 04:38 AM

NoahNannings

10-21-2023, 04:38 AM #2

SoyDash
Posting Freak

859

10-21-2023, 07:28 AM

Have you attempted to renew your DHCP lease by running "ipconfig /release" followed by "ipconfig /renew"? This often resolves connectivity problems between your device and the router. It could be useful to discover the router model provided by your ISP.

SoyDash

10-21-2023, 07:28 AM #3

Crazy_Heaven
Posting Freak

811

10-22-2023, 12:59 AM

Combined similar subjects into one entry.

Crazy_Heaven

10-22-2023, 12:59 AM #4

Combined similar subjects into one entry.

Blacky_Prod
Junior Member

11-03-2023, 05:07 PM

It seems typical for PPPoE to be handled like dial-up, and Windows usually doesn’t connect to dial-up by itself. No specific reason mentioned for skipping a router.

Blacky_Prod

11-03-2023, 05:07 PM #5

It seems typical for PPPoE to be handled like dial-up, and Windows usually doesn’t connect to dial-up by itself. No specific reason mentioned for skipping a router.