F5F Stay Refreshed Hardware Desktop Issue with Xtrfy M4 Wireless

Issue with Xtrfy M4 Wireless

Issue with Xtrfy M4 Wireless

S
Sunahh
Posting Freak
863
02-23-2024, 08:44 PM
#1
The Xtrfy stopped functioning, showing only a flashing white Polling Rate button. The buttons are not responding, and plugging it in doesn't help. Someone knows how to fix the problem?
S
Sunahh
02-23-2024, 08:44 PM #1

The Xtrfy stopped functioning, showing only a flashing white Polling Rate button. The buttons are not responding, and plugging it in doesn't help. Someone knows how to fix the problem?

B
Blazer444
Member
146
02-23-2024, 09:56 PM
#2
Update your post with complete system specifications and operating system details.
This mouse model:
https://cherryxtrfy.com/mice/m4-wireless/
What is its age? Where was it bought?
Does this mouse show up in Device Manager (make sure "View > Show hidden devices" is enabled)?
You referred to "plugging it in": where and how is the mouse being connected? Is it using a charger?
Possible actions:
- Manually download, reinstall, and reconfigure the mouse drivers.
- Test the mouse on other known working computers.
- Replace the battery.
B
Blazer444
02-23-2024, 09:56 PM #2

Update your post with complete system specifications and operating system details.
This mouse model:
https://cherryxtrfy.com/mice/m4-wireless/
What is its age? Where was it bought?
Does this mouse show up in Device Manager (make sure "View > Show hidden devices" is enabled)?
You referred to "plugging it in": where and how is the mouse being connected? Is it using a charger?
Possible actions:
- Manually download, reinstall, and reconfigure the mouse drivers.
- Test the mouse on other known working computers.
- Replace the battery.

C
CaptainMeeha
Member
213
02-24-2024, 06:07 AM
#3
Windows 10
AMD Ryzen 5 2400G
16GB RAM
1050 ti
The mouse stopped functioning after more than a year, with a blinking problem appearing.
Used the charging/data cable
Attempted to install drivers but failed
I have a spare battery, but the issue persists
C
CaptainMeeha
02-24-2024, 06:07 AM #3

Windows 10
AMD Ryzen 5 2400G
16GB RAM
1050 ti
The mouse stopped functioning after more than a year, with a blinking problem appearing.
Used the charging/data cable
Attempted to install drivers but failed
I have a spare battery, but the issue persists