F5F Stay Refreshed Hardware Desktop Issue with USB device losing connection or slowing down

Issue with USB device losing connection or slowing down

Issue with USB device losing connection or slowing down

R
RoguePro
Junior Member
35
07-10-2023, 01:21 PM
#1
As the title indicates, I'm experiencing issues with my USB devices disconnecting or slowing down. It doesn't produce a clear disconnect sound, but when running demanding games like SQUAD or VR titles, my keyboard becomes unresponsive for about two seconds and gets stuck on the last key before reconnecting. The same happens with my mouse while holding a left click, and my microphone and VR screen also disconnect unexpectedly under heavy load. I'm using two powered USB hubs along with an external power supply. I'm not overclocking anything. Please help me resolve this problem—it's been a persistent issue for a while. Thank you in advance if anyone can assist.
R
RoguePro
07-10-2023, 01:21 PM #1

As the title indicates, I'm experiencing issues with my USB devices disconnecting or slowing down. It doesn't produce a clear disconnect sound, but when running demanding games like SQUAD or VR titles, my keyboard becomes unresponsive for about two seconds and gets stuck on the last key before reconnecting. The same happens with my mouse while holding a left click, and my microphone and VR screen also disconnect unexpectedly under heavy load. I'm using two powered USB hubs along with an external power supply. I'm not overclocking anything. Please help me resolve this problem—it's been a persistent issue for a while. Thank you in advance if anyone can assist.

A
Auztn
Member
163
07-10-2023, 07:51 PM
#2
Because several USB devices are affected, I’d begin with updating the BIOS on your motherboard. If that doesn’t fix the issue, it might be due to a USB controller limitation—consider shifting data to another port on a different controller (I haven’t checked if your board supports multiple controllers).
A
Auztn
07-10-2023, 07:51 PM #2

Because several USB devices are affected, I’d begin with updating the BIOS on your motherboard. If that doesn’t fix the issue, it might be due to a USB controller limitation—consider shifting data to another port on a different controller (I haven’t checked if your board supports multiple controllers).

I
Immotal_god
Member
122
07-16-2023, 10:07 PM
#3
It appears there are two controllers involved.
I
Immotal_god
07-16-2023, 10:07 PM #3

It appears there are two controllers involved.

C
168
08-01-2023, 12:48 AM
#4
It seems likely. I’d check your motherboard’s documentation to see which ports connect to each controller and see if they can be separated if needed.
C
couragewolf901
08-01-2023, 12:48 AM #4

It seems likely. I’d check your motherboard’s documentation to see which ports connect to each controller and see if they can be separated if needed.

K
Kuurut
Junior Member
26
08-01-2023, 08:25 PM
#5
Thank you for your assistance. I recently performed a BIOS update to the latest version. I'll review whether the problem persists and share an update here within a few days if it was resolved or not.
K
Kuurut
08-01-2023, 08:25 PM #5

Thank you for your assistance. I recently performed a BIOS update to the latest version. I'll review whether the problem persists and share an update here within a few days if it was resolved or not.