F5F Stay Refreshed Hardware Desktop Issue with the latest installation.

Issue with the latest installation.

Issue with the latest installation.

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CaptainMC6_YT
Junior Member
7
07-13-2018, 12:12 PM
#1
So about a week ago I've built my current PC but starting today it started crashing... Here are my systems specs: AMD Ryzen 7 2700x (with the stock Wraith Prism cooler and no overclock) Gigabyte Aorus B450 I pro WiFi (running the latest BIOS) Corsair 16gb 3000 kit (CMK16GX4M2B3000C15) MSI Radeon RX Vega 56 Air Boost 8G Cooler Master MWE Gold 750 watt full modular psu Samsung 970 Evo Plus 500gb m.2 boot drive with a fresh Windows 10 install 2 old SSD's, one was my previous boot drive but wiped it completely before installing in the new system, and the other only contains some photos and no drivers or anything NZXT H210 (not that the case is important with these problems) After building the system, installing a fresh copy of Windows 10 home and all the latest drivers it was working like a dream! For a week it worked without a problem. Until today. When playing Forza Horizon 4 it just randomly crashed. Not a single error message and the system froze completely. After a reboot I checked if all the drivers were up to date and only the graphics driver needed an update. Started playing again and the game didn't run as smooth as before. Still the FPS counter gave me numbers between 120 and 140fps on the highest settings. Still it was running a little choppy. Tried some different settings within the game and made no difference. But well the game was playing so I tried to enjoy it. Temps and everything were fine according to the CPUID HWMonitor. And after around two hours of playing it crashed again. This time giving me the BSOD and telling me this: thread stuck in device driver. Of course I've googled it and checked if there were any updates for Windows or driver updates. Nothing worked so far and I don't know where the look next to solve this problems. Could it be coincidence that the system randomly crashed twice today or should I look at certain problems/solutions?? Thanks in advance! Raoul
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CaptainMC6_YT
07-13-2018, 12:12 PM #1

So about a week ago I've built my current PC but starting today it started crashing... Here are my systems specs: AMD Ryzen 7 2700x (with the stock Wraith Prism cooler and no overclock) Gigabyte Aorus B450 I pro WiFi (running the latest BIOS) Corsair 16gb 3000 kit (CMK16GX4M2B3000C15) MSI Radeon RX Vega 56 Air Boost 8G Cooler Master MWE Gold 750 watt full modular psu Samsung 970 Evo Plus 500gb m.2 boot drive with a fresh Windows 10 install 2 old SSD's, one was my previous boot drive but wiped it completely before installing in the new system, and the other only contains some photos and no drivers or anything NZXT H210 (not that the case is important with these problems) After building the system, installing a fresh copy of Windows 10 home and all the latest drivers it was working like a dream! For a week it worked without a problem. Until today. When playing Forza Horizon 4 it just randomly crashed. Not a single error message and the system froze completely. After a reboot I checked if all the drivers were up to date and only the graphics driver needed an update. Started playing again and the game didn't run as smooth as before. Still the FPS counter gave me numbers between 120 and 140fps on the highest settings. Still it was running a little choppy. Tried some different settings within the game and made no difference. But well the game was playing so I tried to enjoy it. Temps and everything were fine according to the CPUID HWMonitor. And after around two hours of playing it crashed again. This time giving me the BSOD and telling me this: thread stuck in device driver. Of course I've googled it and checked if there were any updates for Windows or driver updates. Nothing worked so far and I don't know where the look next to solve this problems. Could it be coincidence that the system randomly crashed twice today or should I look at certain problems/solutions?? Thanks in advance! Raoul

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Char_less
Junior Member
7
07-17-2018, 11:58 AM
#2
Congratulations on your new setup! Try Aida64, perform a stability check and test the GPU. If it lasts three hours, you’ve got a solid system. The video performance may depend more on the OS than the driver itself. Once you achieve three hours, run DDU to uninstall and reinstall the latest video drivers, then let us know the outcome.
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Char_less
07-17-2018, 11:58 AM #2

Congratulations on your new setup! Try Aida64, perform a stability check and test the GPU. If it lasts three hours, you’ve got a solid system. The video performance may depend more on the OS than the driver itself. Once you achieve three hours, run DDU to uninstall and reinstall the latest video drivers, then let us know the outcome.

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PartyRocker003
Junior Member
24
07-22-2018, 03:08 PM
#3
I’d replace the driver and start fresh. If problems persist, test the RAM using Memtest86 or similar tools for issues.
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PartyRocker003
07-22-2018, 03:08 PM #3

I’d replace the driver and start fresh. If problems persist, test the RAM using Memtest86 or similar tools for issues.

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foxh0pper
Member
229
08-06-2018, 07:10 PM
#4
AMD's newest software updates have caused some issues due to recent product releases. It might be wise to revert to a previous, more reliable driver like 19.7.5. This could help avoid problems that aren't related to GPU malfunctions.
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foxh0pper
08-06-2018, 07:10 PM #4

AMD's newest software updates have caused some issues due to recent product releases. It might be wise to revert to a previous, more reliable driver like 19.7.5. This could help avoid problems that aren't related to GPU malfunctions.

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992x
Senior Member
506
08-07-2018, 08:38 PM
#5
Thanks for your prompt reply! Unfortunately, I didn't have time today, so I'll conduct some tests this weekend to identify the issue!
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992x
08-07-2018, 08:38 PM #5

Thanks for your prompt reply! Unfortunately, I didn't have time today, so I'll conduct some tests this weekend to identify the issue!

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Xytrixz
Senior Member
552
08-08-2018, 09:00 AM
#6
Everything is functioning properly now! DDU handled it well and updated the driver afterward. Ran AIDA64 and memtest without any issues. After switching to the older driver, Forza operated smoothly again. It looks like the earlier problems were due to the new driver. Appreciate the assistance!
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Xytrixz
08-08-2018, 09:00 AM #6

Everything is functioning properly now! DDU handled it well and updated the driver afterward. Ran AIDA64 and memtest without any issues. After switching to the older driver, Forza operated smoothly again. It looks like the earlier problems were due to the new driver. Appreciate the assistance!

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roms12_
Member
158
08-08-2018, 09:15 AM
#7
Hi, I'm experiencing the same problems with random freezes or BSOD related to Thread_Stuck_in_device_Driver. I just got the new Ryzen 5 2600 with VEGA 56 MSI AIRBOOST OC. Anyone have any advice or solutions? I've tried rolling back the driver to version 19.06.3, removing all third-party monitoring tools like MSI Afterburner and AIDA64, and adjusting settings such as undervolting and overclocking.
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roms12_
08-08-2018, 09:15 AM #7

Hi, I'm experiencing the same problems with random freezes or BSOD related to Thread_Stuck_in_device_Driver. I just got the new Ryzen 5 2600 with VEGA 56 MSI AIRBOOST OC. Anyone have any advice or solutions? I've tried rolling back the driver to version 19.06.3, removing all third-party monitoring tools like MSI Afterburner and AIDA64, and adjusting settings such as undervolting and overclocking.

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JW2002
Junior Member
6
08-08-2018, 12:58 PM
#8
Raoul, the first option was effective for you.
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JW2002
08-08-2018, 12:58 PM #8

Raoul, the first option was effective for you.