Issue with PUBG Launch Triggers Reboot
Issue with PUBG Launch Triggers Reboot
The issue with PUBG on Windows 11 appears to be unresolved, often triggering a hard reboot after the intro video ends and the main menu loads. Many users have reported similar problems across different hardware setups, suggesting a possible connection to anticheat software. This unexpected restart has occurred before and is recurring. No solution has been found yet; anyone with experience is welcome to assist.
System specifications:
PCPartPicker Part List
CPU:
AMD Ryzen 7 5800X3D 3.4 GHz 8-Core Processor
(Purchased For $329.00)
CPU Cooler:
NZXT Kraken X62 Rev 2 98.17 CFM Liquid CPU Cooler
(Purchased For $154.70)
Thermal Compound:
ARCTIC MX-4 4 g Thermal Paste
(Purchased For $7.27)
Motherboard:
Asus ROG Crosshair VII Hero (Wi-Fi) ATX AM4 Motherboard
(Purchased For $273.96)
Memory:
Mushkin Redline Lumina 32 GB (2 x 16 GB) DDR4-4000 CL18 Memory
(Purchased For $119.99)
Storage:
Kingston Savage 240 GB 2.5" Solid State Drive
(Purchased For $79.99)
Storage:
Samsung 850 Evo 500 GB 2.5" Solid State Drive
(Purchased For $79.00)
Storage:
Samsung 860 Evo 1 TB M.2-2280 SATA Solid State Drive
(Purchased For $169.99)
Storage:
Samsung 970 Evo Plus 2 TB M.2-2280 PCIe 3.0 X4 NVME Solid State Drive
(Purchased For $159.99)
Storage:
Seagate Barracuda Compute 2 TB 3.5" 7200 RPM Internal Hard Drive
(Purchased For $54.99)
Storage:
Seagate Barracuda Compute 2 TB 3.5" 7200 RPM Internal Hard Drive
(Purchased For $57.99)
Video Card:
ASRock OC Formula Radeon RX 6950 XT 16 GB Video Card
(Purchased For $699.99)
Case:
Phanteks Enthoo Pro M TG ATX Mid Tower Case
(Purchased For $99.99)
Power Supply:
Corsair HX1200i 1200 W 80+ Platinum Certified Fully Modular ATX Power Supply
(Purchased For $242.99)
Operating System:
Microsoft Windows 11 Pro Retail - USB 64-bit
(Purchased For $25.00)
Case Fan:
Corsair AF140 Quiet 66.4 CFM 140 mm Fan
(Purchased For $12.80)
Case Fan:
Corsair AF140 Quiet 66.4 CFM 140 mm Fan
(Matching Purchase)
Monitor:
Acer XB271HU bmiprz 27.0" 2560 x 1440 165 Hz Monitor
(Purchased For $599.99)
Monitor:
AOC U2879VF 28.0" 3840 x 2160 60 Hz Monitor
(Purchased For $264.98)
Keyboard:
Logitech G910 Orion Spectrum RGB Wired Gaming Keyboard
(Purchased For $141.69)
Mouse:
Logitech G403 Prodigy Wired Optical Mouse
(Purchased For $29.99)
Custom:
Xbox Controller + Wireless Adapter for Windows
(Purchased For $55.00)
Custom:
Audio-Technica ATH-M50x Professional Studio Headphone - INCLUDES - Antlion Audio ModMic Attachable Boom Microphone - Noise Cancelling w/ Mute Switch + Y Splitter - ULTIMATE GAMING BUNDLE
(Purchased For $169.00)
Total:
$3841.09
Prices encompass shipping, taxes, and available discounts
Generated by
PCPartPicker
2023-12-09 18:01 EST-0500
How old is the PSU in your build? BIOS version for your motherboard at this moment of time? Also, might want to try and resort to an aircooler to rule out a faulty//failing AIO.
How old is the PSU in your build? BIOS version for your motherboard at this moment of time? Also, might want to try and resort to an aircooler to rule out a faulty//failing AIO.
PSU is from 2018. Yet +5V displays low at 4.4 and 4.5V. Could this be leading to reboots?
BIOS was updated this year. I just applied the latest release from last month.
I also tried Prime95 and the CPU cooler appears to function properly.
Even after removing game files and reinstalling PUBG, hard reboots persist.
Heaven Benchmark is working correctly. Prime95 is fine. 3DMark is also operational. It seems the issue lies with PUBG itself.
It's difficult to restart unexpectedly while using the forums. I'm testing another power supply I've set up on another computer. I want to avoid the one connected to the RAID10 array, as it powers that setup. I'll try disconnecting it without removing the SATA cables.
Solved. The PSU was the issue. Switched it with Seasonic Prime Gold 1200W and PUBG worked perfectly. +5V rail is now at 4.9V. I was worried about why my system kept restarting for a year, but this is finally fixed.