Issue with PC experiencing random crashes or freezes.
Issue with PC experiencing random crashes or freezes.
over 2 years old system, never had issue until about few months back where these random crashes started to occur. its mostly during playing games but had it happen during work or just browsing web. sometimes there is no crash for week or two, sometimes there are several crashes during single day.
what happens is, the computer either freezes and i have to do hard reset, or it just resets it self. sometimes after reset i am unable to boot, there is black screen, fans spin, leds on but no activity. to make computer boot, i need to pull memory stick out and put it back in and it will boot.
the store i bought the system from had me troubleshoot some items, all tested fine. at the end, he suggested to reinstall windows, but he said it would wipe all stuff i have installed. this is the last thing i want to do really as i have tons of programs i use for work installed, plugins, updates atc, which reinstalling all would be major pain. so before i do so, i wander if anyone could think of something else i could try?
he basically had me do memory test, test for cpu overheating, and graphic card test with furmark.
system specs below
Case
iBUYPOWER Slate 4 Tempered Glass ARGB Gaming Case
Case Fans
Default Case Fan
Processor
Intel® Core™ i7-10700KF Processor (8x 3.80 GHz /16MB L3 Cache)
Processor Cooling
iBUYPOWER 240mm Addressable RGB Liquid Cooling System - Black - Free Upgrade to iBUYPOWER DEEPCOOL GAMERSTORM RGB 240mm CASTLE 240EX Liquid Cooler
Memory
16 GB [8 GB x2] DDR4-3200 Memory Module - ADATA XPG SPECTRIX D41 (RGB LED)
Video Card
NVIDIA GeForce RTX 3070 - 8GB GDDR6 (VR-Ready) - [PRE-ORDER ITEM]
Motherboard
MSI Z490-A PRO - WiFi, ARGB Header (2), USB 3.2 Ports (1 Type-C, 3 Type-A), M.2 Slot (2)
Power Supply
700 Watt - High Power - 80 PLUS Gold
Advanced Cabling Options
Standard Default Cables
Primary Hard Drive
1 TB WD Blue SN550 M.2 PCIe NVMe SSD -- Read: 2400MB/s; Write: 1750MB/s
Secondary Hard Drive
1 TB Seagate Barracuda Hard Drive -- 64MB Cache, 7200RPM, 6.0Gb/s - Single Drive
Sound Card
3D Premium Surround Sound Onboard
Network Card
Onboard LAN Network (Gb or 10/100)
Operating System
Windows 10 Home w/ Windows Recovery USB - (64-bit)
Monitor Cable
DisplayPort to HDMI 6 Feet Gold-Plated Male to Male Cable
Power Supply Selection:
Corsair RM750e (2023) 750 W 80+ Gold Certified Fully Modular ATX Power Supply
Available at Best Buy for $99.99
Total cost covers shipping, taxes, and applicable discounts
Created by PCPartPicker on July 31, 2023
Hi, I changed the PSU and it didn't resolve the problem. Is there anything else you should consider?
are there any additional aspects to examine? it looks like you've tried everything available and the solution hasn't worked.