Issue with NVIDIA Windows 10 laptop displaying black screen before booting.

F5F Stay Refreshed Software Operating Systems Issue with NVIDIA Windows 10 laptop displaying black screen before booting.

Issue with NVIDIA Windows 10 laptop displaying black screen before booting.

Issue with NVIDIA Windows 10 laptop displaying black screen before booting.

P

perrinoid
Member

137

07-19-2016, 08:30 AM

#1

Hi there, I understand your situation. You're using a Dell Inspiron with Windows 8.1 and NVIDIA software. After an update, your system wouldn't boot properly, so you tried safe mode, rolled back drivers, disabled auto-updates, and it worked. Then you switched to Windows 10, but the issue returned because you lost your restore point and couldn't revert drivers. Now you're unsure how to fix this without risking further damage, especially since the graphics were part of what made your laptop valuable. You're feeling frustrated and worried about losing progress. Please let me know how you'd like to proceed, and I'll do my best to help.

P

perrinoid

07-19-2016, 08:30 AM #1

Hi there, I understand your situation. You're using a Dell Inspiron with Windows 8.1 and NVIDIA software. After an update, your system wouldn't boot properly, so you tried safe mode, rolled back drivers, disabled auto-updates, and it worked. Then you switched to Windows 10, but the issue returned because you lost your restore point and couldn't revert drivers. Now you're unsure how to fix this without risking further damage, especially since the graphics were part of what made your laptop valuable. You're feeling frustrated and worried about losing progress. Please let me know how you'd like to proceed, and I'll do my best to help.