Issue with Memory Access Violation in Games
Issue with Memory Access Violation in Games
jordan251618
09-24-2023, 07:24 PM #1Hi Guys, Not sure if this is the right place but I'm truly hoping that someone has already encountered this problem I'm having and found viable solution. First off my specs are: CPU : AMD Ryzen 5 3600 6 core 3.6 GHz GPU: Gigabyte Nvidia GeForce RTX 2060 OC 6 GB Windforce (Now I have installed MSI Nvidia RTX Ventus 2x Black 8 GB 4060 TI) RAM: G.Skill Ripjaws V - 3200 GHZ DDR 4 CL 16 32GB(2x16GB, installed on A2 and B2 slots) MOBO: Asrock B450 Gaming K4 OS: Win 10 / Win 11 (Happened on both I've downgraded recently to 10 as a part of the troubleshooting) PSU: 600 W Unit (Sorry for the lack of the name but its not any bad brand I just can't remember lmao) 2 SSD - One Samsung M2 980 Pro, and Regular SSD SanDisk SDSSDHII240G And now to the problem, whenever I launch any games I can play for approximate from 3 to 20min and then the game crashes to the desktop. (As for now I've noticed that it happens with Unity Games such as R.E.P.O , Lethal Company, Ale and Tale Tavern, but also games on other type of engine such as DOTA 2. When I see the logs from the Unity Crash Handler I've noticed that mostly 2 files are listed as the "Root" of the problem that is UnityPlayer.dll and the one related to the DX11 (even tho I've got DX12 installed) Both of the errors have signature Memory Access Violation that states that they've been trying to access the file path that is not accessible. As it goes for games like DOTA 2 there is not much crash info besides crash to the desktop or I'm too unfamiliar how to gather them. While troubleshooting I've noticed that switching RAM to 2133 MHz, can delay the time of the crash but it will eventually happen. And now for the list I've done: - Checked if I have Citrix installed (Nope, although that was no.1 recommendation according to the thread I've found over the internet) - Performed a clean install of the OS - Ensured that all drivers (GPU, CPU, Sound, LAN) are up to date (even tried with the older ones dedicated to the old GPU) - Performed a Bios Update - Disabled the XMP for testing purposes as it was also recommended over the thread - Disabled TPM (when on Win 10, unfortunately no luck) - Checked the integrity of the game files - Swapped out the old RAM for a set of new ones (First thing I've suspected after seeing the Memory Access Violation) - Run the games as the Admin - Added the games to Windows Defender Rules - Swapped the GPU to GTX 970 and now to 4060 TI too see if the issue still persist on other GPU's - Performed CPU and Memory tests on OCCT (No issues found when I did full cycle of tests) - Updated Firmware of the M2 SSD via Samsung Magician Tool And I think that's all I have done for the moment, now as you can see I'm trying to swap the old components for the new ones, so far I've swapped the power supply to higher (from 550W to 600W to see if perhaps that was low power based problem, bought a new RAM kit (instead of 2x8GB I've got 2x16GB), replaced the GPU to verify if it was faulty. I'm basically thinking of replacing Motherboard, and if that fails the CPU which will basically mean that I'm building the PC from scratch again leaving the PSU and Chasis + SSDs from the OG Build. I know it might sounds funny but for me it was a torment of trying to pinpoint what might be the problem and the possible fix. Any kind of help or advice would be great. Please let me know if you need any further informations from my end
Damien1019
09-25-2023, 05:36 PM #2Inspect the CPU for bent pins. The 3000 series (Zen2) is recognized for issues with memory controllers in the CPU. Do you have a CPU you'd like to test?
Initially everything functioned perfectly after installation, with no problems or crashes. The CPU wasn’t removed because it worked fine right away. Now the situation has changed—issues started occasionally and are becoming more common. Regarding the memory controllers, I’ll keep this in mind and look for a CPU that fits the same socket to see if the problem persists. If testing different CPUs helps, I’d appreciate recommendations for alternatives that aren’t prone to failure. On another note, could you say whether the issue might also be related to my motherboard? I’ve been told by friends that AsRock motherboards can cause problems, and they often report similar concerns.
IzADerpCookie
09-26-2023, 01:32 PM #4The top choice for gaming would be the Ryzen 5700X3D. It works well with future GPU upgrades. A solid pick if you don’t intend further changes is the Ryzen 7 5700X or 5800XT. Avoid the Ryzen 5600; it behaves similarly to the 3600. Boards in the 400 and 500 series hold up better under stress, and a 3600 doesn’t strain VRM voltage limits.
tHeW0lfGirl
10-01-2023, 09:39 AM #5Sure, I'll wait for your update. Feel free to share the results once you're ready.
Minor note, before I receive the CPU, the motherboard arrived to me. I've installed the new one, but games keep crashing. I'm planning to share this with others who might be wondering if it was the cause. I should probably ask for a spare CPU from a friend soon, and I'll likely post my final update after testing.
Final Update: Second day after the Mobo replacement crashes stopped. Since the installation day I didn’t do anything, games weren’t updated—it just began functioning normally again. I still think the CPU might be faulty as mentioned before, but at least it gave me some time until my next paycheck, lmao. For anyone facing a similar problem, this was due to hardware issues, not drivers or other software.
Alright, back here! Apologies for the extended break, this should be the final update—we can close it now! As 191x7 mentioned, it seems the CPU was to blame all along. Maybe the memory controllers on the Zen 2 chip aren’t up to the task. After swapping out the motherboard, I enjoyed two weeks without any crashes or problems with Unity/Unreal games. Once those weeks passed, the issue came back. I’ve saved enough money to replace it and bought a new one—my 5700X3D is working perfectly now, no issues at all. I’ve been using it for about three weeks so far, and everything’s smooth. Thanks for your support and good luck to anyone reading this!