Issue with MacBook Pro and Illustrator
Issue with MacBook Pro and Illustrator
She owns a MacBook Pro from 2021 with 14 inches, 16GB RAM, running macOS Ventura 13.0 and 1TB storage. It struggles with Adobe Illustrator, often crashing under load. I’m unfamiliar with Apple hardware, so I’m seeking advice on possible fixes or improvements. I recall using CCleaner on my Windows PC for similar issues. Her MacBook feels sluggish despite being new. We’re considering a Mac Studio, but the Pro seems inadequate for heavy design tasks—maybe it’s time to look at alternatives. Any suggestions on what might be limiting its performance would be helpful. Thanks!
I'm really considering whether the issue stems from its Adobe origin—most of these products have a reputation for instability and frequent crashes. Have you heard about how often it crashed on your previous machines? Do you recall if it came with an M1 Pro or M1 Max chip? Surely, even a basic M1 Pro model would struggle to run Illustrator smoothly. As for improvements, I feel a bit surprised since this is my first Mac in years, and I'm not sure there are any real optimizations available on macOS at the moment—it seems like just managing background apps helps. You might want to look into Activity Monitor, which acts like Task Manager in macOS, to check CPU, GPU, and RAM usage while Illustrator is open. Keep in mind that with RAM, it's often the "Memory Pressure" that matters more than total usage numbers; a yellow or red alert indicates memory management problems.
Upgrade to the newest macOS release (13.3.1 (a)) and refresh Illustrator. This problem isn't linked to your MacBook's speed—it's a software concern on Adobe's side. You might test running Illustrator with Rosetta to check for stability. The issue may stem from Illustrator attempting to reach features unavailable via native Apple Silicon ports, possibly leading to crashes. Enabling Rosetta for this application could resolve it. More details: https://helpx.adobe.com/in/illustrator/k...licon.html For assistance with Rosetta: https://support.apple.com/en-us/HT211861
It's an M1 Pro model. I think its performance is influenced by it being an Adobe product as well, which you mentioned. Photoshop works just fine but seems less demanding compared to other programs. We don't have many comparisons since she's used other computers. She only started using Illustrator on her new MacBook. I've checked Activity Monitor during her Illustrator sessions, but nothing unusual came up. It's possible she's running Illustrator on my PC, which has strong capabilities for it. The system specs are i7-10700k, 3090, etc.
I'm not used to Rosetta, so I'll need to research it. I'll begin the update right away.