F5F Stay Refreshed Hardware Desktop Issue with Logitech G Pro X Superlight scroll wheel.

Issue with Logitech G Pro X Superlight scroll wheel.

Issue with Logitech G Pro X Superlight scroll wheel.

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Paper_Ninja777
Junior Member
19
09-30-2016, 12:33 AM
#1
Hey all,
I have had my G pro x for about, 7 months now I received it as a christmas gift and the mouse is flawless, but I have run into an issue with the scroll wheel just acting eratic. On some parts of the scroll wheel, it's insanely sensative, even the slightest movement of my finger will cause the scroll to go up or down on the screen, and when I scroll a single notch down and then barely touch the scroll wheel, nothing happens. Even when just scrolling normally, when scrolling down on some revolutions it will scroll the opposite direction, and vice versa for scrolling up. I'm just here to ask if this is a common issue with some of these mice? Me and my friend bought the same mouse about 5-6 months apart but we both got the same issue with our scroll wheels. I'm assuming it might have something to do with the spring on the scroll wheel but I'm just asking here to see if anyone has fixed this issue before. If you guys need a video demo of the problem just ask and I'll be happy to provide one
Thanks for all the help.
P
Paper_Ninja777
09-30-2016, 12:33 AM #1

Hey all,
I have had my G pro x for about, 7 months now I received it as a christmas gift and the mouse is flawless, but I have run into an issue with the scroll wheel just acting eratic. On some parts of the scroll wheel, it's insanely sensative, even the slightest movement of my finger will cause the scroll to go up or down on the screen, and when I scroll a single notch down and then barely touch the scroll wheel, nothing happens. Even when just scrolling normally, when scrolling down on some revolutions it will scroll the opposite direction, and vice versa for scrolling up. I'm just here to ask if this is a common issue with some of these mice? Me and my friend bought the same mouse about 5-6 months apart but we both got the same issue with our scroll wheels. I'm assuming it might have something to do with the spring on the scroll wheel but I'm just asking here to see if anyone has fixed this issue before. If you guys need a video demo of the problem just ask and I'll be happy to provide one
Thanks for all the help.

S
softisA
Junior Member
47
10-01-2016, 10:06 PM
#2
Hardware issues often stem from the same root cause across different models.
Over time, I've noticed that various mice exhibit similar inherited defects. For instance, my first mouse began to misbehave after about a year, frequently registering single clicks as double clicks. The problem escalated, causing every single click to be misinterpreted. Eventually, using these mice became nearly unfeasible. Although the product was still under warranty, I initiated a return and received a replacement that matched the original specifications.

Around one year later, the replacement mice also started experiencing the same issue. My partner and I both had the identical model for about a year and a half, and we encountered the same fault. This pattern suggests a potential manufacturing defect specific to that model.

While such malfunctions could be due to production errors, the consistency across multiple users and devices points to an inherited problem within that particular mouse type. Therefore, I recommend considering a different model while staying within the same brand.

My second mouse also developed a similar issue, where the middle mouse button (under the scroll wheel) ceased to function. Since it was a single incident, I pursued a return and received a brand new unit of the same model. I'm now checking if this second unit will also face the same problem, as it could indicate a recurring issue rather than an isolated case like the left mouse button double-click.

Given these experiences, it seems wise to switch to another model, as the likelihood of a second brand-new mouse developing the same fault within roughly seven months is quite high. You're already aware of this pattern from past incidents.
S
softisA
10-01-2016, 10:06 PM #2

Hardware issues often stem from the same root cause across different models.
Over time, I've noticed that various mice exhibit similar inherited defects. For instance, my first mouse began to misbehave after about a year, frequently registering single clicks as double clicks. The problem escalated, causing every single click to be misinterpreted. Eventually, using these mice became nearly unfeasible. Although the product was still under warranty, I initiated a return and received a replacement that matched the original specifications.

Around one year later, the replacement mice also started experiencing the same issue. My partner and I both had the identical model for about a year and a half, and we encountered the same fault. This pattern suggests a potential manufacturing defect specific to that model.

While such malfunctions could be due to production errors, the consistency across multiple users and devices points to an inherited problem within that particular mouse type. Therefore, I recommend considering a different model while staying within the same brand.

My second mouse also developed a similar issue, where the middle mouse button (under the scroll wheel) ceased to function. Since it was a single incident, I pursued a return and received a brand new unit of the same model. I'm now checking if this second unit will also face the same problem, as it could indicate a recurring issue rather than an isolated case like the left mouse button double-click.

Given these experiences, it seems wise to switch to another model, as the likelihood of a second brand-new mouse developing the same fault within roughly seven months is quite high. You're already aware of this pattern from past incidents.

C
coolkiefer12
Member
74
10-07-2016, 01:55 PM
#3
Hey! I've faced the same problem and instead of swapping the mouse, I went with a fix. I really like my mouse and it's the best I've used, but it costs too much to replace every six months to a year. There are two options: the first is simple but not very effective, and the second lets you upgrade your mouse feet. I also got a superlight around Christmas, which had similar erratic behavior about five to six months after use. I just kept using it until I decided to replace the feet and fix the issue. The first method involved spraying compressed air into the mouse through the wheel holes—it helped a bit and reduced the erratic behavior, though it wasn't a complete fix. The second method was to disassemble the mouse and clean everything with compressed air, focusing on the potentiometer on the scroll sensor. This worked well for me, achieving around 99% functionality. There are a few times you might notice the mouse jumps or become overly sensitive, but those are rare. I'll share a link to the replacement guide for the mouse wheel and the upgraded feet. Hope this helps!
C
coolkiefer12
10-07-2016, 01:55 PM #3

Hey! I've faced the same problem and instead of swapping the mouse, I went with a fix. I really like my mouse and it's the best I've used, but it costs too much to replace every six months to a year. There are two options: the first is simple but not very effective, and the second lets you upgrade your mouse feet. I also got a superlight around Christmas, which had similar erratic behavior about five to six months after use. I just kept using it until I decided to replace the feet and fix the issue. The first method involved spraying compressed air into the mouse through the wheel holes—it helped a bit and reduced the erratic behavior, though it wasn't a complete fix. The second method was to disassemble the mouse and clean everything with compressed air, focusing on the potentiometer on the scroll sensor. This worked well for me, achieving around 99% functionality. There are a few times you might notice the mouse jumps or become overly sensitive, but those are rare. I'll share a link to the replacement guide for the mouse wheel and the upgraded feet. Hope this helps!