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Issue with internet connection Speed problems on your network

Issue with internet connection Speed problems on your network

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YoNOva
Junior Member
41
01-05-2026, 03:14 AM
#1
I have a stable connection at 120mb/s from Videotron, but sometimes my speed drops unexpectedly on certain sites, apps, or games like Steam. Normally I download around 15mb/s, yet I see only 16mb/s when using Ookla tests. On Origin, the download is slower, and connecting to servers becomes difficult even though I can download the game at full speed. The issue seems consistent, not just occasional. I've tried resetting the router, changing cables, updating drivers, but nothing resolves it. If anyone has any advice, I'd really appreciate it. Alex
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YoNOva
01-05-2026, 03:14 AM #1

I have a stable connection at 120mb/s from Videotron, but sometimes my speed drops unexpectedly on certain sites, apps, or games like Steam. Normally I download around 15mb/s, yet I see only 16mb/s when using Ookla tests. On Origin, the download is slower, and connecting to servers becomes difficult even though I can download the game at full speed. The issue seems consistent, not just occasional. I've tried resetting the router, changing cables, updating drivers, but nothing resolves it. If anyone has any advice, I'd really appreciate it. Alex

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poseidons_rage
Junior Member
3
01-05-2026, 09:56 AM
#2
You possess 120 Megabits per second, yet Steam manages to download at around 15 Megabytes per second. Those figures seem accurate.
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poseidons_rage
01-05-2026, 09:56 AM #2

You possess 120 Megabits per second, yet Steam manages to download at around 15 Megabytes per second. Those figures seem accurate.

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shogurath
Junior Member
4
01-05-2026, 03:03 PM
#3
On the internet while playing games, the download speeds are very low, but when downloading games it works quickly. This is my issue—it's not a temporary problem, it happens all the time! [Link] I found this on Speedtest.net and saw that the speed was poor during testing, yet the screenshot shows fast downloads. It’s really frustrating.
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shogurath
01-05-2026, 03:03 PM #3

On the internet while playing games, the download speeds are very low, but when downloading games it works quickly. This is my issue—it's not a temporary problem, it happens all the time! [Link] I found this on Speedtest.net and saw that the speed was poor during testing, yet the screenshot shows fast downloads. It’s really frustrating.