Issue with installing Windows - system fails to restart and indicates a failed Bitlocker encryption.
Issue with installing Windows - system fails to restart and indicates a failed Bitlocker encryption.
Can you observe the outcome when attempting to reinstall Linux on the Linux OS without any connected hard drive, specifically checking for a black screen without the BitLocker protection? If this happens again, do you have an alternative PC ready to install Windows there so we can get your system up and running? Please avoid using the BitLocker SSD in this process.
My recommendation at this stage is that the BitLocker drive might be causing the problem or there could be a misconfiguration interfering.
To proceed, install a new SSD on the other PC, disconnect the spare hard drives to protect them, and perform the Windows installation on the backup machine during the final reboot when Windows prompts for desktop setup.
Wait until the desktop setup is complete before letting it restart. Once that’s done, unplug the spare computer to prevent it from restarting, remove the hard drive or SSD, and return it to your problematic PC. Try installing Windows again.
I haven’t encountered any issues with your GPU since you haven’t mentioned problems there. However, in post #10 you shared a thorough account of all attempts, and the recurring elements are the original BitLocker drive and related settings.
This seems to be quite a complicated process! - The main focus isn't just installing Windows, but addressing the recurring reboot problem in the future. I do value your advice. I plan to return the GPU under warranty. I'll also purchase a new DisplayPort cable (making sure it matches the monitor) and buy a fresh SSD, then try the installation again.
It's only when you have clients who expect their computer fixed the next day that you learn how to get them back up and running. That's exactly what I do.
My name just came out as the last option after every other shop couldn't repair their PC. I only work by appointment but always get booked.
Sometimes my methods might seem strange, but I wouldn't post if they didn't work.
Anyway, let me know how it goes and what the problem is.
How long do you wait once Windows informs you it's preparing to install Windows 10? I often let it run for an hour or two just to check if the installation actually starts. After a minute or two, you might see a display error because the drivers aren't installed yet, but that doesn't mean the process isn't beginning. You've tried all the other options—why not give it a bit more time?
I've left it for at least 10 minutes several times without any improvement. So far, I've replaced the PSU, CPU, motherboard, and DP cable. I'm getting new RAM, SSD, and GPU. Once this PC is fully rebuilt, it should resolve the problem. If not, I'll update later.
I resolved the issue by switching to two monitors—primary via DisplayPort and secondary via HDMI—for gaming. While unplugging one monitor, the other came back on. During a Windows reinstallation, I was halfway through and still had the boot USB connected, which helped. The installation kept running on the secondary monitor, so I resumed it and finally installed Windows. After adjusting the display settings in Windows, I reinserted the DP monitor. Now the PC restarts normally with both monitors connected.