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Issue with HP Envy x360 13-ay00001 when not in table mode

Issue with HP Envy x360 13-ay00001 when not in table mode

I
I_Kawaii_I
Junior Member
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43
09-09-2021, 08:45 PM
#1
Hello everyone,
I'm concerned about my laptop. As previously noted, it's the HP Envy x360 13-ay00001nd. Since the machine is extremely quiet (no fan noise), I feared the fans were damaged, so I returned them to HP, which replaced both. Now I'm facing the same issue—when not in table mode (keyboard flipped to the back of the screen), the fans don't work. I ran a CPU stress test and the laptop reached 90 °C, at which point I stopped the test, but the fans still didn't start. However, when I folded the laptop to use table mode, the fans began functioning. The BIOS also helped. Anyone have any ideas about what might be wrong?
Thanks!
Adrian
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I
I_Kawaii_I
09-09-2021, 08:45 PM #1

Hello everyone,
I'm concerned about my laptop. As previously noted, it's the HP Envy x360 13-ay00001nd. Since the machine is extremely quiet (no fan noise), I feared the fans were damaged, so I returned them to HP, which replaced both. Now I'm facing the same issue—when not in table mode (keyboard flipped to the back of the screen), the fans don't work. I ran a CPU stress test and the laptop reached 90 °C, at which point I stopped the test, but the fans still didn't start. However, when I folded the laptop to use table mode, the fans began functioning. The BIOS also helped. Anyone have any ideas about what might be wrong?
Thanks!
Adrian

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S
StreetHobo
Senior Member
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568
09-09-2021, 10:02 PM
#2
Furthermore, the laptop's temperature reaches 40 °C during use, which feels unusual when the fan isn't operating.
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S
StreetHobo
09-09-2021, 10:02 PM #2

Furthermore, the laptop's temperature reaches 40 °C during use, which feels unusual when the fan isn't operating.

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