F5F Stay Refreshed Hardware Desktop Issue with Asus Prime B550 Plus motherboard connection

Issue with Asus Prime B550 Plus motherboard connection

Issue with Asus Prime B550 Plus motherboard connection

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gabbylife
Member
228
12-10-2020, 01:26 AM
#1
He planned to assemble a fresh computer. He selected an Asus Prime B550 plus with a M.2 slot and a Ryzen 5 5600G chipset because he didn’t need a dedicated graphics card for light tasks. Since he preferred sticking things together, he opted for an HDMI to VGA adapter to work with his existing monitor. I installed everything in the case and started it up. The system froze during the CPU check. After turning it off, reconnecting the 8-pin connector and reattaching it resolved the issue—testing passed and it booted normally. No video appeared initially, but after a restart it worked again. I informed him he should get a new monitor that supports HDMI or DP, and we can proceed from there. I realized I probably need to flash the BIOS for proper operation with this processor. The board doesn’t seem to allow flashback, so if a new monitor arrives without video, I might have to replace the CPU instead. I’m trying to avoid buying a GPU or an older CPU and flashing it myself.
G
gabbylife
12-10-2020, 01:26 AM #1

He planned to assemble a fresh computer. He selected an Asus Prime B550 plus with a M.2 slot and a Ryzen 5 5600G chipset because he didn’t need a dedicated graphics card for light tasks. Since he preferred sticking things together, he opted for an HDMI to VGA adapter to work with his existing monitor. I installed everything in the case and started it up. The system froze during the CPU check. After turning it off, reconnecting the 8-pin connector and reattaching it resolved the issue—testing passed and it booted normally. No video appeared initially, but after a restart it worked again. I informed him he should get a new monitor that supports HDMI or DP, and we can proceed from there. I realized I probably need to flash the BIOS for proper operation with this processor. The board doesn’t seem to allow flashback, so if a new monitor arrives without video, I might have to replace the CPU instead. I’m trying to avoid buying a GPU or an older CPU and flashing it myself.

L
Lordlochie
Member
214
12-10-2020, 02:30 AM
#2
Contact AMD support with your purchase proof and ask for a Boot Kit. They assist in upgrading the BIOS by sending a loaner CPU that you return. I’m not sure about the exact Boot Kit details for the B550, but on older boards they offered affordable Athlon and A12 chips. The monitor issue seems resolved since you have an adapter. Check the box for the BIOS version or visit the motherboard’s website to confirm compatibility.
L
Lordlochie
12-10-2020, 02:30 AM #2

Contact AMD support with your purchase proof and ask for a Boot Kit. They assist in upgrading the BIOS by sending a loaner CPU that you return. I’m not sure about the exact Boot Kit details for the B550, but on older boards they offered affordable Athlon and A12 chips. The monitor issue seems resolved since you have an adapter. Check the box for the BIOS version or visit the motherboard’s website to confirm compatibility.

T
TheWebster
Junior Member
11
12-18-2020, 07:46 AM
#3
I verified the CPU and RAM compatibility and checked the required BIOS version, but I didn’t find the BIOS details on the packaging or manual. Your feedback on the boot kit is appreciated.
T
TheWebster
12-18-2020, 07:46 AM #3

I verified the CPU and RAM compatibility and checked the required BIOS version, but I didn’t find the BIOS details on the packaging or manual. Your feedback on the boot kit is appreciated.