F5F Stay Refreshed Hardware Desktop Issue with Arctic Liquid Freezer ii 360 ARBG and Lian Li LANCOOL 3

Issue with Arctic Liquid Freezer ii 360 ARBG and Lian Li LANCOOL 3

Issue with Arctic Liquid Freezer ii 360 ARBG and Lian Li LANCOOL 3

1
19ten
Junior Member
40
07-09-2016, 04:08 AM
#1
so basically I built my pc yesterday and unfortunately the third fan's rgb on my AIO, ARCTIC LIQUID FREEZER ii 360 ARB, doesn't work plus it has an open end 3 pin connector. When the fans were interchanged where the same fan was placed into second and the second to third, it occurred again, the new third positioned fan didn't light up the rgb while the older one did. Which means, any fan placed in the third position will not light up the RGB, yet the fans run. In addition, does LIAN LI offer new thumb screws for its case? I lost the screw which removes the top panel on the LANCOOL 3. It is just one thumb screw, I tried all the rest of the screws that came with the box but none of them worked. What should I do in these two situations?
1
19ten
07-09-2016, 04:08 AM #1

so basically I built my pc yesterday and unfortunately the third fan's rgb on my AIO, ARCTIC LIQUID FREEZER ii 360 ARB, doesn't work plus it has an open end 3 pin connector. When the fans were interchanged where the same fan was placed into second and the second to third, it occurred again, the new third positioned fan didn't light up the rgb while the older one did. Which means, any fan placed in the third position will not light up the RGB, yet the fans run. In addition, does LIAN LI offer new thumb screws for its case? I lost the screw which removes the top panel on the LANCOOL 3. It is just one thumb screw, I tried all the rest of the screws that came with the box but none of them worked. What should I do in these two situations?

C
ClumsySky
Senior Member
526
07-19-2016, 05:16 PM
#2
reach out to customer support—they might send you a replacement for free or at a low cost. if everything seems connected properly and it still doesn’t work, consider replacing it. double-check that all wires are in place and verify the software settings if needed.
C
ClumsySky
07-19-2016, 05:16 PM #2

reach out to customer support—they might send you a replacement for free or at a low cost. if everything seems connected properly and it still doesn’t work, consider replacing it. double-check that all wires are in place and verify the software settings if needed.

P
predafight
Member
68
07-20-2016, 12:45 AM
#3
Thanks for the advice. It was really frustrating because it was just one small issue with no alternatives. Regarding the AIO, I experimented with various settings but nothing resolved the problem. I’m pretty sure the RGB fans are the culprit, even though I’ve connected them separately. I haven’t adjusted any software yet. I’ll give it another shot. If it fails, I’ll have to return it for repair. Appreciate the support!
P
predafight
07-20-2016, 12:45 AM #3

Thanks for the advice. It was really frustrating because it was just one small issue with no alternatives. Regarding the AIO, I experimented with various settings but nothing resolved the problem. I’m pretty sure the RGB fans are the culprit, even though I’ve connected them separately. I haven’t adjusted any software yet. I’ll give it another shot. If it fails, I’ll have to return it for repair. Appreciate the support!