F5F Stay Refreshed Hardware Desktop Issue remains unresolved after all attempts.

Issue remains unresolved after all attempts.

Issue remains unresolved after all attempts.

Pages (3): 1 2 3 Next
K
kosmos117
Junior Member
40
01-09-2021, 11:19 PM
#1
Hi, here’s the short version:

I’m dealing with some performance problems. The system runs okay otherwise but gets stuttery, especially when playing Eve Online or switching games. It freezes briefly every couple of seconds, which made it hard to play. I’ve tried different RAM and fans, but the issue still shows up. I thought it was just RAM issues, so I upgraded to new RAM and a better cooler, but it didn’t fix everything. Now I’m stuck with temps staying around 60 during games, even after fixing fans.

I also noticed the problem wasn’t limited to certain times or games—it happened randomly, sometimes when switching windows or loading new events. I once had similar issues before, which were fixed by replacing RAM. But now I’m still stuck, and I’m not sure what’s causing it anymore.

I checked BIOS updates and settings, but the stuttering keeps coming back. The latency monitor showed some DPC-related errors. I tried reinstalling Windows and changing power settings, but nothing helped.

I think the main culprits might be outdated drivers or a failing CPU cooler. I’m trying to figure it out step by step and hoping someone can help.
K
kosmos117
01-09-2021, 11:19 PM #1

Hi, here’s the short version:

I’m dealing with some performance problems. The system runs okay otherwise but gets stuttery, especially when playing Eve Online or switching games. It freezes briefly every couple of seconds, which made it hard to play. I’ve tried different RAM and fans, but the issue still shows up. I thought it was just RAM issues, so I upgraded to new RAM and a better cooler, but it didn’t fix everything. Now I’m stuck with temps staying around 60 during games, even after fixing fans.

I also noticed the problem wasn’t limited to certain times or games—it happened randomly, sometimes when switching windows or loading new events. I once had similar issues before, which were fixed by replacing RAM. But now I’m still stuck, and I’m not sure what’s causing it anymore.

I checked BIOS updates and settings, but the stuttering keeps coming back. The latency monitor showed some DPC-related errors. I tried reinstalling Windows and changing power settings, but nothing helped.

I think the main culprits might be outdated drivers or a failing CPU cooler. I’m trying to figure it out step by step and hoping someone can help.

I
iFelleHD
Member
74
01-10-2021, 06:43 AM
#2
rtx3060
ryzen 5 3600
32GB ram
For troubleshooting threads, it's standard to share your complete system specifications. List them clearly as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the PSU age along with its make and model. BIOS version for your motherboard at this time.
List all components used during troubleshooting.
Moved the Windows 10 section to the Systems section.
I
iFelleHD
01-10-2021, 06:43 AM #2

rtx3060
ryzen 5 3600
32GB ram
For troubleshooting threads, it's standard to share your complete system specifications. List them clearly as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the PSU age along with its make and model. BIOS version for your motherboard at this time.
List all components used during troubleshooting.
Moved the Windows 10 section to the Systems section.

A
Anson1108
Member
102
01-10-2021, 01:27 PM
#3
Stuttering is caused by a temporary lack of a critical resource. Normally cpu.
On occasion insufficient ram but I doubt that in your case.
As a basic functional test of your cpu, run the CPU-Z bench on your r5 3600.
You should get a score like 4336 and a single thread of 515:
https://valid.x86.fr/bench/dy2r1u
Your problem is likely interference from some sort of background app or malware.
Background apps become higher priority when active.
Look in your installed program list for any unknown programs.
Apps that check for updates, agressive anti virus apps, social media apps such as discord.
Email apps doing a send/recieve every 2 seconds.
A
Anson1108
01-10-2021, 01:27 PM #3

Stuttering is caused by a temporary lack of a critical resource. Normally cpu.
On occasion insufficient ram but I doubt that in your case.
As a basic functional test of your cpu, run the CPU-Z bench on your r5 3600.
You should get a score like 4336 and a single thread of 515:
https://valid.x86.fr/bench/dy2r1u
Your problem is likely interference from some sort of background app or malware.
Background apps become higher priority when active.
Look in your installed program list for any unknown programs.
Apps that check for updates, agressive anti virus apps, social media apps such as discord.
Email apps doing a send/recieve every 2 seconds.

L
LuigiXGames
Senior Member
426
01-15-2021, 10:43 AM
#4
It's fairly straightforward to determine if certain installed software is the cause. Try a clean boot and launch the game only after it starts; if stutters persist, the BIOS may be misconfigured.
L
LuigiXGames
01-15-2021, 10:43 AM #4

It's fairly straightforward to determine if certain installed software is the cause. Try a clean boot and launch the game only after it starts; if stutters persist, the BIOS may be misconfigured.

A
aakubaaa
Member
72
01-16-2021, 09:43 PM
#5
By coincidence does your motherboard include an internal Bluetooth / Wi-Fi card?
Just on instinct and to confirm, open your device manager and briefly turn it off.
You'll lose internet connection if you use the Wi-Fi card.
A good tip is to use a non-Bluetooth mouse and keyboard during testing.
Run the same games after disconnecting Bluetooth.
If this was the problem, look for an updated driver for that card or replace it with a different brand.
A
aakubaaa
01-16-2021, 09:43 PM #5

By coincidence does your motherboard include an internal Bluetooth / Wi-Fi card?
Just on instinct and to confirm, open your device manager and briefly turn it off.
You'll lose internet connection if you use the Wi-Fi card.
A good tip is to use a non-Bluetooth mouse and keyboard during testing.
Run the same games after disconnecting Bluetooth.
If this was the problem, look for an updated driver for that card or replace it with a different brand.

F
Frankette44
Posting Freak
809
01-25-2021, 07:28 PM
#6
Have you reset the CMOS after the BIOS update? If not, attempt it again.
F
Frankette44
01-25-2021, 07:28 PM #6

Have you reset the CMOS after the BIOS update? If not, attempt it again.

S
siph7
Member
79
01-26-2021, 01:19 AM
#7
I don't have BT or WiFi enabled on this motherboard (ASUS TUF B450M PRO). I only connect via Ethernet and use wired accessories. Even though I turned off each USB port, it didn't make a difference.
S
siph7
01-26-2021, 01:19 AM #7

I don't have BT or WiFi enabled on this motherboard (ASUS TUF B450M PRO). I only connect via Ethernet and use wired accessories. Even though I turned off each USB port, it didn't make a difference.

H
Hopeslaya
Member
57
01-26-2021, 01:22 PM
#8
I purchased a brand new motherboard, but it remains there, so I'm uncertain about this. I'll verify the CMOS setting just to be sure.
H
Hopeslaya
01-26-2021, 01:22 PM #8

I purchased a brand new motherboard, but it remains there, so I'm uncertain about this. I'll verify the CMOS setting just to be sure.

_
_ItzzRobin_
Junior Member
49
01-26-2021, 07:00 PM
#9
I noticed the numbers between 3675 and 455 on the bench, but there are no unknown apps left after installing the clear windows.
_
_ItzzRobin_
01-26-2021, 07:00 PM #9

I noticed the numbers between 3675 and 455 on the bench, but there are no unknown apps left after installing the clear windows.

C
CoolboyGR
Member
201
01-27-2021, 04:47 PM
#10
still there
C
CoolboyGR
01-27-2021, 04:47 PM #10

still there

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