F5F Stay Refreshed Hardware Desktop Issue occurs when audio and video stop unexpectedly without any cause.

Issue occurs when audio and video stop unexpectedly without any cause.

Issue occurs when audio and video stop unexpectedly without any cause.

N
NomNomKookie
Junior Member
Find
3
11-21-2017, 10:49 AM
#1
PC Details: Processor: Ryzen 5 1600 Graphics: GTX 1080 Palit JetStream MOBO: ASRock ab350 PRO4 Memory: Crucial Ballistix Sport 2x8GB @ 3000MHz (XMP 2.0) Power Supply: XFX 650W (model not remembered) Operating System: ADATA SP920 OS Windows 10 21H2
Problem Summary: Hello. This has been an ongoing issue for a couple of years. Describing it precisely is tough. Occasionally, my machine halts while streaming, pauses videos (begins buffering on YouTube), lacks audio in games, and when I close the game window and return, I see a black screen with borders (full-screen play). I can't exit by clicking the 'x' button. After restarting, it launches but remains silent. Apart from that, the system doesn’t crash generally. For instance, during Adobe Illustrator work, I can complete projects without issues, but Spotify stops working. I can launch other apps, though the problem persists. What triggers the malfunction? It appears randomly sometimes. Sometimes right after turning on the PC (within 5 minutes, occasionally later), or after a few hours. Occasionally, after 12-15 hours of use, it functions normally. I tested under stress by opening multiple programs—Adobe Illustrator, Photoshop, Chrome (2 tabs), Edge, Spotify, Adobe apps, and even running Apex Legends. I could watch YouTube and listen to Spotify without trouble. Performance dropped slightly in games like GIMP, Chrome X2 (30-40 tabs), Edge, Spotify, Origin, and a few smaller programs. When launching Photoshop, it refused due to insufficient RAM, but the issue didn’t occur. I could play YouTube and listen to music smoothly. Sometimes it only happens when opening new applications—like games or browsers. It can last 2 minutes before returning to normal. After rebooting, a message appears about Task Host Window stopping background tasks. Fixes tried: System reinstallation, removing and reinstalling GPU and RAM, running MemTest x86, unplugging/plugging GPU cables, using DDU for hard uninstallation, multiple driver installs, updating chipset drivers to AMD 5.12.0.38 (08.03.2020). Temperatures and RAM are normal. What I attempted: Restarting the PC usually resolves it. Sometimes several reboots are needed—especially if it starts within 5 minutes. Occasionally, after a few hours, ending Chrome, the game (usually Apex Legends), and Spotify tasks in Task Manager helps. If the issue persists after that, rebooting may be necessary. What remains positive: CPU and GPU temps are stable, RAM is functioning (memtest passed).
What I tried to resolve: System reinstallation and hardware changes. The cause remains unclear. Please let me know if this helps anyone facing a similar situation. This is really frustrating."
Reply
Reply
N
NomNomKookie
11-21-2017, 10:49 AM #1

PC Details: Processor: Ryzen 5 1600 Graphics: GTX 1080 Palit JetStream MOBO: ASRock ab350 PRO4 Memory: Crucial Ballistix Sport 2x8GB @ 3000MHz (XMP 2.0) Power Supply: XFX 650W (model not remembered) Operating System: ADATA SP920 OS Windows 10 21H2
Problem Summary: Hello. This has been an ongoing issue for a couple of years. Describing it precisely is tough. Occasionally, my machine halts while streaming, pauses videos (begins buffering on YouTube), lacks audio in games, and when I close the game window and return, I see a black screen with borders (full-screen play). I can't exit by clicking the 'x' button. After restarting, it launches but remains silent. Apart from that, the system doesn’t crash generally. For instance, during Adobe Illustrator work, I can complete projects without issues, but Spotify stops working. I can launch other apps, though the problem persists. What triggers the malfunction? It appears randomly sometimes. Sometimes right after turning on the PC (within 5 minutes, occasionally later), or after a few hours. Occasionally, after 12-15 hours of use, it functions normally. I tested under stress by opening multiple programs—Adobe Illustrator, Photoshop, Chrome (2 tabs), Edge, Spotify, Adobe apps, and even running Apex Legends. I could watch YouTube and listen to Spotify without trouble. Performance dropped slightly in games like GIMP, Chrome X2 (30-40 tabs), Edge, Spotify, Origin, and a few smaller programs. When launching Photoshop, it refused due to insufficient RAM, but the issue didn’t occur. I could play YouTube and listen to music smoothly. Sometimes it only happens when opening new applications—like games or browsers. It can last 2 minutes before returning to normal. After rebooting, a message appears about Task Host Window stopping background tasks. Fixes tried: System reinstallation, removing and reinstalling GPU and RAM, running MemTest x86, unplugging/plugging GPU cables, using DDU for hard uninstallation, multiple driver installs, updating chipset drivers to AMD 5.12.0.38 (08.03.2020). Temperatures and RAM are normal. What I attempted: Restarting the PC usually resolves it. Sometimes several reboots are needed—especially if it starts within 5 minutes. Occasionally, after a few hours, ending Chrome, the game (usually Apex Legends), and Spotify tasks in Task Manager helps. If the issue persists after that, rebooting may be necessary. What remains positive: CPU and GPU temps are stable, RAM is functioning (memtest passed).
What I tried to resolve: System reinstallation and hardware changes. The cause remains unclear. Please let me know if this helps anyone facing a similar situation. This is really frustrating."

Reply
Reply