F5F Stay Refreshed Hardware Desktop Issue Arising From Headset Contact Causes Mouse Disconnection

Issue Arising From Headset Contact Causes Mouse Disconnection

Issue Arising From Headset Contact Causes Mouse Disconnection

T
taeranghee
Member
148
10-20-2025, 06:42 AM
#1
So I have this weird issue, when i come back to pc i get my headset (in-ear) and sometimes i feel a slight electric shock and I hear a disconnect sound.
After a lot of confusion about this I ran into some solutions and managed to isolate the sound(windows disconnect chord) and the device that produces by using a powershell script and it looks like it's the mouse. The mouse functions just fine so it's probably a connect / reconnect I assume.
The headset is connected to a small external USB soundcard that is connected trough USB to the PC.
I wonder if it's possible that a static discharge could explain this behavior. From what i know the PC is powered trough an UPS connected to a grounded outlet so I guess it's not a dangerous scenario.
Still after getting zapped 10 minutes ago and I kinda felt that one + getting the disconnect sound I thought I'd finally ask and see how common / uncommon this is and maybe if there is a way to avoid this.
The mouse disconnect is weird though, I have to confess I have no idea how this would be possible
T
taeranghee
10-20-2025, 06:42 AM #1

So I have this weird issue, when i come back to pc i get my headset (in-ear) and sometimes i feel a slight electric shock and I hear a disconnect sound.
After a lot of confusion about this I ran into some solutions and managed to isolate the sound(windows disconnect chord) and the device that produces by using a powershell script and it looks like it's the mouse. The mouse functions just fine so it's probably a connect / reconnect I assume.
The headset is connected to a small external USB soundcard that is connected trough USB to the PC.
I wonder if it's possible that a static discharge could explain this behavior. From what i know the PC is powered trough an UPS connected to a grounded outlet so I guess it's not a dangerous scenario.
Still after getting zapped 10 minutes ago and I kinda felt that one + getting the disconnect sound I thought I'd finally ask and see how common / uncommon this is and maybe if there is a way to avoid this.
The mouse disconnect is weird though, I have to confess I have no idea how this would be possible

Y
yKamui
Member
74
10-21-2025, 03:51 PM
#2
Being repeatedly shocked or experiencing occasional static electricity is unusual and usually points to an electrical issue.
However, in a cold, dry environment electrostatic shocks might occur more often, though you’re likely aware of this.
Even with a UPS or grounded outlet, proper grounding isn’t guaranteed.
Avoid using the headsets.
Consult a professional electrician to inspect the wires, circuits, and devices in your space to identify the source of the shocks.
A minor shock could be a warning sign that a more serious problem is developing.
Y
yKamui
10-21-2025, 03:51 PM #2

Being repeatedly shocked or experiencing occasional static electricity is unusual and usually points to an electrical issue.
However, in a cold, dry environment electrostatic shocks might occur more often, though you’re likely aware of this.
Even with a UPS or grounded outlet, proper grounding isn’t guaranteed.
Avoid using the headsets.
Consult a professional electrician to inspect the wires, circuits, and devices in your space to identify the source of the shocks.
A minor shock could be a warning sign that a more serious problem is developing.

S
Sebaskpo12MXM
Member
53
10-25-2025, 02:14 PM
#3
It's winter with dry air and I often feel small shocks on various items in the house, usually when I'm near the PC. It seems to happen only when I use the PC. I don't experience any zaps or disconnections while sitting there, so it might not be a serious issue. I checked the outlet myself about a year ago using a multimeter, and it still showed as grounded, just like after we grounded an outlet previously. If the outlet is fine, shouldn't there be no risk? The UPS shouldn't fail on its own, and I hope the headset part I touch—rubber and plastic, like in an in-ear model—isn't causing any problems. I'm not sure about static discharge, but it might be related to touching the rubber or plastic that holds the headset wire.
S
Sebaskpo12MXM
10-25-2025, 02:14 PM #3

It's winter with dry air and I often feel small shocks on various items in the house, usually when I'm near the PC. It seems to happen only when I use the PC. I don't experience any zaps or disconnections while sitting there, so it might not be a serious issue. I checked the outlet myself about a year ago using a multimeter, and it still showed as grounded, just like after we grounded an outlet previously. If the outlet is fine, shouldn't there be no risk? The UPS shouldn't fail on its own, and I hope the headset part I touch—rubber and plastic, like in an in-ear model—isn't causing any problems. I'm not sure about static discharge, but it might be related to touching the rubber or plastic that holds the headset wire.

L
Lasersoft120
Member
156
10-25-2025, 03:40 PM
#4
Things evolve. Something might be loose, corroded, broken, or wet.
Electricity tends to find the easiest way to reach ground.
A simple touch or movement of the headset plug could be creating such a route.
Windows detects a change that it interprets as a USB connection or disconnection.
Hire an electrician – there’s too much uncertainty about what could be occurring.
L
Lasersoft120
10-25-2025, 03:40 PM #4

Things evolve. Something might be loose, corroded, broken, or wet.
Electricity tends to find the easiest way to reach ground.
A simple touch or movement of the headset plug could be creating such a route.
Windows detects a change that it interprets as a USB connection or disconnection.
Hire an electrician – there’s too much uncertainty about what could be occurring.

L
Luks_Gamer
Junior Member
18
10-25-2025, 04:43 PM
#5
Sure, I could attempt the test again with the outlet.
I understand what you mean; I was assuming the headset connects to a 3.5 jack through a simple external soundcard on my desk, plugged into a USB port, and I hoped it wouldn't be risky.
I'm uncertain what to show an electrician since they would test the outlet and likely conclude it's safe, but the problem still seems unusual.
L
Luks_Gamer
10-25-2025, 04:43 PM #5

Sure, I could attempt the test again with the outlet.
I understand what you mean; I was assuming the headset connects to a 3.5 jack through a simple external soundcard on my desk, plugged into a USB port, and I hoped it wouldn't be risky.
I'm uncertain what to show an electrician since they would test the outlet and likely conclude it's safe, but the problem still seems unusual.

C
Colefusion
Senior Member
382
10-25-2025, 07:15 PM
#6
Reach out to friends and family for advice.
Seek a reliable electrician.
Consider all the factors involved.
Collaborate with the electrician to remove doubts and dangers.
Honestly, I would be glad to find out the shocks were just static buildup.
I also lived in very cold, dry areas where such shocks weren’t surprising.
We managed to handle that...
C
Colefusion
10-25-2025, 07:15 PM #6

Reach out to friends and family for advice.
Seek a reliable electrician.
Consider all the factors involved.
Collaborate with the electrician to remove doubts and dangers.
Honestly, I would be glad to find out the shocks were just static buildup.
I also lived in very cold, dry areas where such shocks weren’t surprising.
We managed to handle that...