F5F Stay Refreshed Hardware Desktop Is your laptop functioning properly?

Is your laptop functioning properly?

Is your laptop functioning properly?

A
ade_alex
Junior Member
43
05-07-2021, 10:51 PM
#1
I own an ASUS ROG G1713QM that has been with me for roughly two and a half years. Until recently, everything worked smoothly until I returned from work one day and found it completely frozen. I tried a hard reset, thinking it would resolve the problem, but it only restarts briefly before freezing again and not responding to any input. Occasionally it freezes entirely with no feedback, other times it freezes followed by the display going black and the HDD activity light flashing continuously. After performing a factory reset and reinstalling the Nvidia drivers (RTX3060), the issue persists. Could you offer any advice?
A
ade_alex
05-07-2021, 10:51 PM #1

I own an ASUS ROG G1713QM that has been with me for roughly two and a half years. Until recently, everything worked smoothly until I returned from work one day and found it completely frozen. I tried a hard reset, thinking it would resolve the problem, but it only restarts briefly before freezing again and not responding to any input. Occasionally it freezes entirely with no feedback, other times it freezes followed by the display going black and the HDD activity light flashing continuously. After performing a factory reset and reinstalling the Nvidia drivers (RTX3060), the issue persists. Could you offer any advice?

M
Montykins
Member
53
05-07-2021, 11:33 PM
#2
start by launching a live Ubuntu or comparable system
verify RAM health using memtest from a USB drive
monitor temperatures through the BIOS settings
M
Montykins
05-07-2021, 11:33 PM #2

start by launching a live Ubuntu or comparable system
verify RAM health using memtest from a USB drive
monitor temperatures through the BIOS settings