Is your computer acting up suddenly and unpredictably?
Is your computer acting up suddenly and unpredictably?
I discovered this in the event viewer just before the system stopped working.
Here are the three issues that occurred prior to shutdown.
A timeout occurred (30,000 milliseconds) while trying to connect to GameDVR and Broadcast User Service_7f240.
The GameDVR and Broadcast User Service_7f240 service couldn't start because it didn’t respond quickly enough.
DCOM encountered error "1053" when attempting to start the service BcastDVRUserService_7f240 with the argument "Unavailable" to run the server: Windows.Media.Capture.Internal.AppCaptureShell.
After that, the PC started the file system filter 'BEDaisy' (Version 10.0, 2024-04-05T02:17:10Z) and unloaded it successfully.
Additionally, the process C:\WINDOWS\system32\winlogon.exe initiated power-off for the computer DESKTOP-JKU0OQF on behalf of user NT AUTHORITY\SYSTEM due to no title being found.
Reason Code: 0x500ff
Shut-down Type: power off
Is there anything unclear from this?
Check the GameDVR and Broadcast User Service_7f240 along with Broadcast DVR User Service_7f240 installations.
In Resource Monitor (run as administrator), search for related entries.
Scan the tabs for processes named similarly to identify any recording software.
I only use Nvidia and that's the one I usually rely on. I checked all application errors that might have caused the winlogon event, but didn't find any in the event viewer (maybe I'm not sure what to look for). Right now I'm examining the resource monitor in adming mode, and it shows only Nvidia running with its containers and so on. But nothing else. It should be active, since I've turned it on...
So the origin of those services and user-related components remains unclear, as you weren't aware of their installation or any related applications—correct?
Examine all Resource Monitor sections. Observe the visual indicators for any alterations just before issues arise. Maintain the tool window open during your regular tasks and gaming sessions.
Another method: use Process Explorer (Microsoft, available free).
The aim is to detect processes that launch, consume resources, halt, or alter state near the time of the problems.
Numerous processes rely on others, so tracing the chain of events may take some effort and patience.
Allow yourself time. Stay systematic. Avoid haste. Focus on recognizing conditions and actions that trigger the issues. Being able to reproduce or induce the problem is a significant step toward understanding the root cause.