F5F Stay Refreshed Hardware Desktop Is Windows 11 causing issues with your Alienware?

Is Windows 11 causing issues with your Alienware?

Is Windows 11 causing issues with your Alienware?

Z
Zyduk
Junior Member
15
10-31-2021, 10:12 AM
#1
I own a 2018 Alienware Aurura R7 with these details:
Operating System Name: Microsoft Windows 11 Home
Version: 10.0.22631 Build 22631
Additional OS Info: Not Available
Manufacturer: Microsoft Corporation
Model Name: Alienware Aurora R7
Type: x64-based PC
SKU: 0858
Processor: Intel® Core™ i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date: Alienware 1.0.25, 9/6/2021
SMBIOS Version: 3.1
Controller Version: 255.255
BIOS Mode: UEFI
Board Manufacturer: Alienware
Board Product: 0VDT73
Board Version: A00
Role: Desktop
Secure Boot: Enabled
PCR7 Setup: Elevation Needed to View
Windows Path: C:\WINDOWS
System Path: C:\WINDOWS\system32
Boot Drive: \Device\HarddiskVolume3
Language: United States
Hardware Abstraction Layer: Version 10.0.22621.2506
User Name
Time Zone: SA Western Standard Time
RAM: 32.0 GB installed, 31.8 GB total, 22.6 GB free
Virtual Memory: 33.8 GB total, 20.8 GB free
Page File: 2.00 GB used, file C:\pagefile.sys
Kernel DMA Protection: Off
VM Extensions: Hyper-V enabled
Hyper-V Features: VM Monitor Mode, Address Translation, Firmware Enabled
Security: Windows Defender AOC Policy Enforced, User Mode Policy Disabled
Device Encryption: Requires elevation to view
Health Checks: All indicate system is healthy
Recent Issues: Occasional long hangs, loud fan noise during operation. After resetting it several times it functions briefly before slowing again. It doesn’t occur when using Linux from a USB drive. Possible cause could be the hard drive itself. I’ve checked all diagnostics and they show no problems.
A discrepancy was observed with System Info Timezone – it displays SA Western Standard Time while my location is EST, which Windows has been manually set. Any advice would be appreciated.
Z
Zyduk
10-31-2021, 10:12 AM #1

I own a 2018 Alienware Aurura R7 with these details:
Operating System Name: Microsoft Windows 11 Home
Version: 10.0.22631 Build 22631
Additional OS Info: Not Available
Manufacturer: Microsoft Corporation
Model Name: Alienware Aurora R7
Type: x64-based PC
SKU: 0858
Processor: Intel® Core™ i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date: Alienware 1.0.25, 9/6/2021
SMBIOS Version: 3.1
Controller Version: 255.255
BIOS Mode: UEFI
Board Manufacturer: Alienware
Board Product: 0VDT73
Board Version: A00
Role: Desktop
Secure Boot: Enabled
PCR7 Setup: Elevation Needed to View
Windows Path: C:\WINDOWS
System Path: C:\WINDOWS\system32
Boot Drive: \Device\HarddiskVolume3
Language: United States
Hardware Abstraction Layer: Version 10.0.22621.2506
User Name
Time Zone: SA Western Standard Time
RAM: 32.0 GB installed, 31.8 GB total, 22.6 GB free
Virtual Memory: 33.8 GB total, 20.8 GB free
Page File: 2.00 GB used, file C:\pagefile.sys
Kernel DMA Protection: Off
VM Extensions: Hyper-V enabled
Hyper-V Features: VM Monitor Mode, Address Translation, Firmware Enabled
Security: Windows Defender AOC Policy Enforced, User Mode Policy Disabled
Device Encryption: Requires elevation to view
Health Checks: All indicate system is healthy
Recent Issues: Occasional long hangs, loud fan noise during operation. After resetting it several times it functions briefly before slowing again. It doesn’t occur when using Linux from a USB drive. Possible cause could be the hard drive itself. I’ve checked all diagnostics and they show no problems.
A discrepancy was observed with System Info Timezone – it displays SA Western Standard Time while my location is EST, which Windows has been manually set. Any advice would be appreciated.

S
SPIKEBALL21
Member
135
10-31-2021, 10:45 AM
#2
I've cleaned it several times and it functions properly for a few days before slowing down again.
Where did you obtain the installer for the operating system? Did you install it in offline mode? Were all necessary drivers installed for the laptop while it wasn't connected to the internet (offline mode) using an elevated command?

I've observed that the System Info Timezone doesn't align with the Windows timezone. It displays SA Western Standard Time, whereas I'm in EST and Windows is set manually.
This issue has occurred before too; I just manually selected the location and then enabled sync.

You can check if there are any pending BIOS updates for the prebuilt version. Then, open Device Manager and look for any items marked with a yellow exclamation mark. Try manually reinstalling the chipset drivers.
S
SPIKEBALL21
10-31-2021, 10:45 AM #2

I've cleaned it several times and it functions properly for a few days before slowing down again.
Where did you obtain the installer for the operating system? Did you install it in offline mode? Were all necessary drivers installed for the laptop while it wasn't connected to the internet (offline mode) using an elevated command?

I've observed that the System Info Timezone doesn't align with the Windows timezone. It displays SA Western Standard Time, whereas I'm in EST and Windows is set manually.
This issue has occurred before too; I just manually selected the location and then enabled sync.

You can check if there are any pending BIOS updates for the prebuilt version. Then, open Device Manager and look for any items marked with a yellow exclamation mark. Try manually reinstalling the chipset drivers.

V
Vincie_
Member
209
10-31-2021, 11:30 AM
#3
Just to clarify, Dell doesn't back w11 on that machine. That doesn't guarantee it will function, but you might need to handle a few adjustments.
V
Vincie_
10-31-2021, 11:30 AM #3

Just to clarify, Dell doesn't back w11 on that machine. That doesn't guarantee it will function, but you might need to handle a few adjustments.

S
superdial
Junior Member
15
11-05-2021, 04:18 AM
#4
It's a desktop with Windows OS installed from Windows. Dell doesn't support Windows 11 on this machine. I've kept all drivers updated without issues, and it has functioned well for more than a year on version 11. It would be a hassle to go back to Windows 10, though I might consider that option later.
S
superdial
11-05-2021, 04:18 AM #4

It's a desktop with Windows OS installed from Windows. Dell doesn't support Windows 11 on this machine. I've kept all drivers updated without issues, and it has functioned well for more than a year on version 11. It would be a hassle to go back to Windows 10, though I might consider that option later.