Is there anyone who has purchased a refurbished graphics card from New Egg?
Is there anyone who has purchased a refurbished graphics card from New Egg?
I need to purchase another graphics card. Last summer my wife [who has dementia] knocked over my old PC [which is now hers]. Since then, the PC has been shutting down unpredictably. It might work all day if I watch movies or play online games, but then it just stops. Restarting becomes difficult, and it usually reaches the main Windows screen before shutting down again. I have to keep restarting until it enters system repair, which takes about 15 minutes. Then the PC shuts down and restarts itself. Sometimes it takes several attempts even after using system restore.
Occasionally, the PC runs videos very slowly, and after a few minutes it usually improves. I suspect the issue might be with the card [AMD 6750xp]. After trying system restore, cleaning the disk, and defragmenting, I attempted to download and install the latest drivers for the card. However, those drivers failed to install.
Right now my wife's PC is her main source of entertainment throughout the day. With summer approaching, I'm concerned the card might fail completely. My plan is to upgrade the existing card in my PC and install it on her PC. But the prices are very high, and even my old card costs almost the same as when I bought it in 2022.
I checked refurbished cards on New Egg and wondered if anyone had experience with them, since they are cheaper than new ones.
Don’t have any background with refurbished cards, but I suggest you figure out the reason for the problem before purchasing a new or refurbished GPU.
It’s possible something was dislodged or another component was harmed when the computer fell.
The drivers for the GPU being unable to install might indicate various issues, not just a fault with the GPU itself.
You could try testing the GPU by putting it in your PC to check if it’s defective before swapping it out.
If it's a mechanical harddrive it might have a bad sector due to a shock, which could have damaged the os and no amount of recovery will fix it before you invest in a new GPU. Download windows 11 from Microsoft and perform a USB installation (not an iso). Visit https://www.microsoft.com/en-us/software.../windows11. Purchase a budget 128 SSD, install the OS on it, test driver installation, and try again. Disconnect all existing drives, retaining only the original drive installed. Also, when setting up the vanilla windows 11, untick it for this machine as you're creating a completely new vanilla OS.
Confirm that all internal parts are correctly installed and fastened. Your problem might stem from a loose or misplaced GPU or another part. For refurbished GPUs, I've bought them before (open-box included) through Newegg without any problems. Be sure to review the return terms for each item.
The symptoms you mention, particularly the Windows repair part, seem related to a drive problem. HDDs are quite sensitive to shocks. Have you checked the drive’s condition? Here’s an example:
View: https://youtu.be/zUqfBch_oiQ?si=_UPKJkEdv6aRoL4N
A faulty GPU won’t make Windows attempt a repair during a reboot after a crash. Unless the installation error was specifically about the graphics card not being detected, the issue likely isn’t with the card itself but with Windows. As others suggested, you should first test the card in your own computer. You might also try installing it on your wife’s machine—if the problem persists, replacing another card won’t help.
Thank you for your message. I'm not sure why changing the graphics card wasn't obvious to you.