Is there an overheating warning on your brand new PC?
Is there an overheating warning on your brand new PC?
I purchased a PC from CSL Computer. On the first night of gaming Apex Legends, the system would shut down and then restart after a few matches. I received a warning saying "CPU overheating alert. Please ensure the CPU cooler is firmly attached and working properly." This occurred more often when I set all game settings to low. After a few days, I returned it and they claimed the issue was resolved by replacing the thermal paste. However, the problem persisted, so I sent it back again. They stated they couldn<|pad|> to locate the issue and suggested upgrading to a Gammax C40 cooler, possibly due to high ambient temperatures. What should I do? They seemed more interested in the repair process than in my experience. The specifications are: ASUS DUAL-RTX4060-O8G, AMD Ryzen 5 5600, 6x 3500 MHz, Deepcool cooler with a maximum TDP of 100W, 500 watt CSL ATX2.4 with 82% efficiency, and MSI A520M-A Pro.
Welcome to the forums, newcomer! I recently purchased a PC from CSL Computer. These individuals specialize in buying gaming PCs, mini PCs, notebooks, and accessories online through CSL. Explore gaming PCs, mini PCs, notebooks, monitors, and PC accessories. Shop online at CSL Computer or tailor your PC – quick, safe, and budget-friendly. www.csl-computer.com
The 5600 should not exceed 88W under maximum load, which means a 100w cooler would be suitable.
Coolers are typically rated for 23°C; if your room becomes warmer, it might impact CPU temperatures.
You can check BIOS settings and upload photos of the CPU and fan configurations to help identify any issues.
Initial steps should involve setting the fan to 100% continuously and using MSI Afterburner during gaming to monitor CPU temperatures in real time.
I purchased this item from csl-computer. Just change the CPU to 5600 and that's enough. I don't have images since it's still in the shop, where they're pressuring me to buy a new CPU cooler because they say "can't find the issue." My room isn't hot, which they claim. I don't know the exact temperatures yet.
It seems like a 4-pipe cooler is outdated compared to modern options like the Thermalright Burst Assassin. The 55C Top Shadow of the Tombraider runs at 1080p ultra with a 5600K color temperature. Monitor temperatures using hwinfo; check if he can set up MSI AB+RTSS for in-game overlays. The PSU has 500 watts, ATX2.4, and 82% efficiency. The PSU isn’t listed on tier lists, so information is limited. It’s unlikely to last long or handle surges without issues. Avoid buying it as a whole—consider building your own PC next time and seek advice in the forum’s systems section. Generally, adding a PSU and cooler can increase build costs by around $100, which is a significant compromise on quality.
It's been a long time since many isolated buyers have kept up with PSU and cooler trends, relying solely on the market can be risky. Don't assume strict regulations exist—you need to thoroughly research reviews to find genuine products, especially for PC parts. Even then, you might miss some hidden issues until you discover something unexpected. Everyone makes mistakes and learns from them.
The product isn't just a basic block with an 80mm fan; it's more like a solid unit. It won't be quiet and falls short compared to tower coolers in performance. I’d have preferred the boostblox +29 euro option—though it might be too much for some. Strong heat management is important for system life, and the PSU isn’t well-reviewed on tier lists.
This situation highlights how limited options are, even among reviewers. The configurator offers a range of coolers and PSUs, but the available choices are still mostly tier B+ instead of A.
750 Watts is impressive—Pure Power 13M, ATX3.1, 94% efficiency, 80 Plus Gold certified for +104.90, placing it in tier A. In contrast, the 550W models are tier A+, but the Dark Powers 550W/+ models don’t exist at all.
They claim they don’t understand the issues, except that both the PSU and CPU are generating heat, and even the stock cooler is sold with every CPU. They might suggest you picked a bad choice, but they won’t admit it outright.