Is there an issue where your RAM causes crashes on your PC?
Is there an issue where your RAM causes crashes on your PC?
Hi, I just assembled a brand new custom PC. It occasionally crashes in unexpected ways—screen freezes, restarts, or shuts down without a blue screen. The crash intervals are getting shorter each time. When I turn it on after waking up, it takes about 20 minutes to crash, then 10, then 5, and so on. I’ve checked the temperatures, and everything looks normal around 30°C for CPU, GPU, and SSD. I suspect the problem might be with the RAM, as I experienced a display freeze in BIOS. Also, it’s not listed on the motherboard site for that model.
Here are my specifications:
Motherboard: Asrock AB350M Pro 4
RAM: GeIL EVO POTENZA 8GB (2 x 4GB) GPR48GB2133C15DC
CPU: Ryzen 3 1200 (stock)
GPU: GTX 1050 (stock)
SSD: Crucial BX300 120gb
Power Supply: Seasonic M12II-520Bronze
I’m not sure what to do. Should I return the RAM and replace it, or is there another issue at play?
It's probably the RAM issue. For B350 boards, it's usually best to use the memory QVL. I've managed to run similar sticks on a B350 by adjusting the CAS latency manually, but if you prefer not to experiment, opt for a standard QVL. They also offer affordable kits there.
It's probably the RAM issue. For B350 boards, it's usually best to use the memory QVL. I've managed to run similar sticks on a B350 by adjusting the CAS latency manually, but if you prefer not to experiment, opt for a standard QVL. They also offer affordable kits there.
Mark RM suggests checking the RAM as the likely cause. He recommends sticking to the memory QVL for B350 boards and mentions finding affordable kits there. He also provides a link for more information.
20-24-24-46, test, increase voltage slightly if unstable, test again
If it works, adjust settings gradually to 16-18-18-38
scout_03 :
the specs indicate they need to be at cas 15 and operate at 1.2 volts, so use cpu-z spd tab then compare with the memory tab in cpu-z as well. I checked if they're placed correctly in slots a2 and b2 according to the manual. What exactly should I look for in cpu-z?
Mark RM:
begin with a very loose sequence like 20-24-24-46, run a test, increase the voltage slightly if needed for stability, then check. If it starts working, you can gradually adjust the settings back to 16-18-18-38. Even with 20-24-24-46, it still crashes; I even tried 1866mhz and it didn’t help. It might not be the RAM issue after all?
Tanoxil:
Mark RM suggested beginning with a loose configuration such as 20-24-24-46, then adjusting the voltage slightly if stability isn't achieved. If performance improves, gradually tweak the settings to 16-18-18-38. Even with 20-24-24-46, crashes persist, even after testing 1866mhz. It seems the issue might lie elsewhere—possibly the RAM or power supply rather than the hardware itself.