F5F Stay Refreshed Hardware Desktop Is Grayscale producing a shade of pink to deep red?

Is Grayscale producing a shade of pink to deep red?

Is Grayscale producing a shade of pink to deep red?

I
ionescunelutu
Member
160
06-21-2025, 01:39 PM
#1
Hello!
My printer (Epson Workforce WF 7720) is now printing grayscale on red/purpleish shades, using matte paper.
Pic 1
https://imgur.com/Q1GoG6M
View: https://i.imgur.com/Q1GoG6M.jpg
I’m not sure if I altered any settings, but I didn’t make any changes.
I’ve already reset all default and factory settings on the device.
I also looked up the problem and found that my cartridges might be running low, even though they seemed full, which did help somewhat, but it didn’t fully fix the issue. See the next photo for an example.
Pic 2
https://imgur.com/zIjUB35
View: https://i.imgur.com/zIjUB35.jpg
The first print was made a few months back without any color issues. The second one, printed today, shows gray tones that look a bit purple.
I really don’t want to use grayscale because it affects the color quality in the drawing.
I tried plan paper as well, but it’s only slightly better, and I’m still unsure why the problem continues on matte paper.
Pic 3
https://imgur.com/65ePLtC
View: https://i.imgur.com/65ePLtC.jpg
(Grayscale and normal color test on plan paper)
Any assistance would be greatly appreciated! I have a convention coming up and this needs fixing quickly.
🙁
The printer is also out of warranty, so I can’t contact official support.
Thank you in advance!
I
ionescunelutu
06-21-2025, 01:39 PM #1

Hello!
My printer (Epson Workforce WF 7720) is now printing grayscale on red/purpleish shades, using matte paper.
Pic 1
https://imgur.com/Q1GoG6M
View: https://i.imgur.com/Q1GoG6M.jpg
I’m not sure if I altered any settings, but I didn’t make any changes.
I’ve already reset all default and factory settings on the device.
I also looked up the problem and found that my cartridges might be running low, even though they seemed full, which did help somewhat, but it didn’t fully fix the issue. See the next photo for an example.
Pic 2
https://imgur.com/zIjUB35
View: https://i.imgur.com/zIjUB35.jpg
The first print was made a few months back without any color issues. The second one, printed today, shows gray tones that look a bit purple.
I really don’t want to use grayscale because it affects the color quality in the drawing.
I tried plan paper as well, but it’s only slightly better, and I’m still unsure why the problem continues on matte paper.
Pic 3
https://imgur.com/65ePLtC
View: https://i.imgur.com/65ePLtC.jpg
(Grayscale and normal color test on plan paper)
Any assistance would be greatly appreciated! I have a convention coming up and this needs fixing quickly.
🙁
The printer is also out of warranty, so I can’t contact official support.
Thank you in advance!

T
Tim9810
Member
231
06-23-2025, 06:26 AM
#2
Likely sealed tiny openings in the skull for certain shades. Reddish hues match yellow ink.
T
Tim9810
06-23-2025, 06:26 AM #2

Likely sealed tiny openings in the skull for certain shades. Reddish hues match yellow ink.

H
Hagnarock
Senior Member
434
06-23-2025, 02:27 PM
#3
How do I fix it then?
H
Hagnarock
06-23-2025, 02:27 PM #3

How do I fix it then?

T
TheFallenRose
Senior Member
616
06-30-2025, 09:24 PM
#4
When the head is positioned on the tank or is removable, you can position it on a damp cloth or cotton soaked in water and alcohol for a few hours. Afterward, print a test page. Many printers also offer a "Head cleaning mode."
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TheFallenRose
06-30-2025, 09:24 PM #4

When the head is positioned on the tank or is removable, you can position it on a damp cloth or cotton soaked in water and alcohol for a few hours. Afterward, print a test page. Many printers also offer a "Head cleaning mode."

T
Tyler6743
Junior Member
2
06-30-2025, 09:43 PM
#5
I've been performing head cleaning for about an hour, but the problem remains.
I also swapped out the yellow cartridge and didn't resolve it either.
I'm going to give your advice a try.
T
Tyler6743
06-30-2025, 09:43 PM #5

I've been performing head cleaning for about an hour, but the problem remains.
I also swapped out the yellow cartridge and didn't resolve it either.
I'm going to give your advice a try.