F5F Stay Refreshed Hardware Desktop Irregular data drops happening sporadically, only affects the PC side.

Irregular data drops happening sporadically, only affects the PC side.

Irregular data drops happening sporadically, only affects the PC side.

K
koolman788
Junior Member
42
11-02-2021, 11:52 PM
#1
My computer experiences significant packet loss at unpredictable times. I've attempted several fixes including changing the Ethernet cable multiple times, restarting the modem and router, using different ports on the router, connecting via a WiFi extender, unplugging the extender, switching to WiFi, and even installing a PCIe Ethernet card. When testing with pings, I see response times exceeding 1ms or matching 1ms. For 8.8.8.8, packets arrive within 30-40ms but with about 20% loss. It appears the problem mainly affects uploads, unlike games such as Fortnite where downloads seem fine. My system runs Windows 11, recently upgraded, with a BIOS update and specs of an Intel Core i5-10400 at 2.90GHz, 16GB RAM, RTX 3060 Ti, and a B560 motherboard using Cat5 cable. This situation is being shared because it's intermittent and I'm still trying to find a reliable solution.
K
koolman788
11-02-2021, 11:52 PM #1

My computer experiences significant packet loss at unpredictable times. I've attempted several fixes including changing the Ethernet cable multiple times, restarting the modem and router, using different ports on the router, connecting via a WiFi extender, unplugging the extender, switching to WiFi, and even installing a PCIe Ethernet card. When testing with pings, I see response times exceeding 1ms or matching 1ms. For 8.8.8.8, packets arrive within 30-40ms but with about 20% loss. It appears the problem mainly affects uploads, unlike games such as Fortnite where downloads seem fine. My system runs Windows 11, recently upgraded, with a BIOS update and specs of an Intel Core i5-10400 at 2.90GHz, 16GB RAM, RTX 3060 Ti, and a B560 motherboard using Cat5 cable. This situation is being shared because it's intermittent and I'm still trying to find a reliable solution.

A
AnteaterCow99
Junior Member
12
11-03-2021, 08:02 PM
#2
What connection method are you using for your internet? Are you directly linked to the router or relying on Wi-Fi boosters? How much distance separates your computer from the primary router?
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AnteaterCow99
11-03-2021, 08:02 PM #2

What connection method are you using for your internet? Are you directly linked to the router or relying on Wi-Fi boosters? How much distance separates your computer from the primary router?

G
GetShrekedN00B
Member
195
11-05-2021, 10:44 PM
#3
I’m connected right to my router and about 25 feet away (approx). A WiFi extender is also attached to the same router.
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GetShrekedN00B
11-05-2021, 10:44 PM #3

I’m connected right to my router and about 25 feet away (approx). A WiFi extender is also attached to the same router.

J
jjsoini
Posting Freak
809
11-20-2021, 12:29 PM
#4
You switched to Windows 11 and checked if you received the newest Gigabyte drivers. If not, try installing them first—they can sometimes disappear during upgrades. Once updated, close all programs on your computer, open Edge, and run the Packet Loss Test. Share the outcome on other devices (especially wireless) or add a wired device using the same configuration and repeat the test.
J
jjsoini
11-20-2021, 12:29 PM #4

You switched to Windows 11 and checked if you received the newest Gigabyte drivers. If not, try installing them first—they can sometimes disappear during upgrades. Once updated, close all programs on your computer, open Edge, and run the Packet Loss Test. Share the outcome on other devices (especially wireless) or add a wired device using the same configuration and repeat the test.

2
22allx22
Member
164
11-20-2021, 01:04 PM
#5
These random pauses are uniform in duration. Based on the various hardware solutions you've explored, I'd concentrate on network activity during these periods. It's unclear what your router or gateway is, but if it includes basic monitoring features—or a switch would be ideal—examine a specific episode and check for bandwidth spikes elsewhere.
2
22allx22
11-20-2021, 01:04 PM #5

These random pauses are uniform in duration. Based on the various hardware solutions you've explored, I'd concentrate on network activity during these periods. It's unclear what your router or gateway is, but if it includes basic monitoring features—or a switch would be ideal—examine a specific episode and check for bandwidth spikes elsewhere.