Internet connection issues preventing access to Disney+ and similar platforms.
Internet connection issues preventing access to Disney+ and similar platforms.
Hi everyone, I'm trying to stream Disney+, VRT nu, Telenet TV, and Google TV on my Chromecast with google TV and my phone (Samsung Galaxy S10e). All devices connect to the same Wi-Fi network but can't access the apps. Netflix and YouTube work perfectly, while Telenet TV loads very slowly and isn't usable. The shopping app (Delhaize) also lags significantly. When I use my computer on the same network with browser versions, everything functions normally. Windows 10 apps for Netflix and Disney+ are working fine. If I switch to mobile data, everything works well. I'm in a student room without direct modem access, using a HUAWEI WiFi AX3 router. The internet comes from the same provider as my mobile plan (Telenet). Where might the issue lie and how can I resolve it? Any additional checks you recommend? Thanks a lot, Sam
Relocated to Networking. This note highlights the importance of your Wi-Fi connection beyond the initial description.
The problem was solved by switching the router to act as an access point, which resolved the issue, and then reverting it to router mode. This change worked perfectly. Appreciate the guidance!