F5F Stay Refreshed Hardware Desktop Intel(R) Boot Agent isn't connecting to BIOS.

Intel(R) Boot Agent isn't connecting to BIOS.

Intel(R) Boot Agent isn't connecting to BIOS.

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Brice969
Member
72
10-15-2017, 10:11 AM
#1
Hi everyone, sorry about the mix-up! I upgraded my PC with a Z440 and added some DDR4 ECC RAM in slot 1. The RX 580 is working fine since there are no built-in graphics. When trying to boot, I see a stuck message that won’t move, no further instructions, and no beep codes. It goes through the power-up fan but stops at this screen. Disconnecting USBs didn’t help, and pressing Ctrl + S also doesn’t open any menu. I’m worried I might have bought something faulty—any advice?
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Brice969
10-15-2017, 10:11 AM #1

Hi everyone, sorry about the mix-up! I upgraded my PC with a Z440 and added some DDR4 ECC RAM in slot 1. The RX 580 is working fine since there are no built-in graphics. When trying to boot, I see a stuck message that won’t move, no further instructions, and no beep codes. It goes through the power-up fan but stops at this screen. Disconnecting USBs didn’t help, and pressing Ctrl + S also doesn’t open any menu. I’m worried I might have bought something faulty—any advice?

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gavin_shaka
Senior Member
535
10-18-2017, 03:25 PM
#2
The boot prompt indicates it's already past the POST stage and needs a bootable media. It can't locate an OS on a connected drive, so it's attempting network boot. Try pressing ESC, F9, and F10 repeatedly as soon as the system starts. This usually leads to a menu or BIOS setup. Make sure you have a Xeon processor and that your RAM is either registered or unregistered, and ECC or not.
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gavin_shaka
10-18-2017, 03:25 PM #2

The boot prompt indicates it's already past the POST stage and needs a bootable media. It can't locate an OS on a connected drive, so it's attempting network boot. Try pressing ESC, F9, and F10 repeatedly as soon as the system starts. This usually leads to a menu or BIOS setup. Make sure you have a Xeon processor and that your RAM is either registered or unregistered, and ECC or not.

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MissMiku
Junior Member
16
10-18-2017, 10:12 PM
#3
Hi there! Thanks for your message. I've been trying to press F9, F10 and ESC repeatedly, but the BIOS menu isn't showing up and I'm stuck on that same screen. It looks like a single stick of ECC RAM in slot 1, and I haven't used the processor since buying it—probably stock (like E5-1620). Appreciate any suggestions!
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MissMiku
10-18-2017, 10:12 PM #3

Hi there! Thanks for your message. I've been trying to press F9, F10 and ESC repeatedly, but the BIOS menu isn't showing up and I'm stuck on that same screen. It looks like a single stick of ECC RAM in slot 1, and I haven't used the processor since buying it—probably stock (like E5-1620). Appreciate any suggestions!

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BigDaddy012
Member
57
10-23-2017, 03:10 AM
#4
F1 and F2 are also a way to waste time. If you've connected the USB, go to F12. Otherwise, open the device and press the reset CMOS button for five seconds.
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BigDaddy012
10-23-2017, 03:10 AM #4

F1 and F2 are also a way to waste time. If you've connected the USB, go to F12. Otherwise, open the device and press the reset CMOS button for five seconds.

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KillSt3al
Member
113
10-27-2017, 11:29 PM
#5
Hey there! Glad you got through the spam. Just wanted to confirm you're back on the Intel screen—no weird notes or patterns this time.
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KillSt3al
10-27-2017, 11:29 PM #5

Hey there! Glad you got through the spam. Just wanted to confirm you're back on the Intel screen—no weird notes or patterns this time.

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AMS_Petite
Junior Member
10
10-28-2017, 01:16 AM
#6
F1... it's an HP device. I don't understand why you're trying to damage yourself, but fine. Open it and look for the CMOS reset button or jumper—it's typically marked on the inside of the casing. When you first connect to BIOS, make sure to turn off network boot.
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AMS_Petite
10-28-2017, 01:16 AM #6

F1... it's an HP device. I don't understand why you're trying to damage yourself, but fine. Open it and look for the CMOS reset button or jumper—it's typically marked on the inside of the casing. When you first connect to BIOS, make sure to turn off network boot.

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Alpha_PRL
Junior Member
15
10-28-2017, 07:26 AM
#7
F1 handled differently now. The screen fills fully with the message, but no more updates. I removed the battery and waited 30 seconds while resetting the CMOS, but nothing changed.
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Alpha_PRL
10-28-2017, 07:26 AM #7

F1 handled differently now. The screen fills fully with the message, but no more updates. I removed the battery and waited 30 seconds while resetting the CMOS, but nothing changed.

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RauloMenino
Member
224
11-01-2017, 06:35 AM
#8
Connect the USB drive to a USB 2.0 port (either black or white). Press F12 to access the boot menu.
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RauloMenino
11-01-2017, 06:35 AM #8

Connect the USB drive to a USB 2.0 port (either black or white). Press F12 to access the boot menu.

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ImJustBlue
Junior Member
19
11-06-2017, 08:25 PM
#9
Hey, thanks a lot for the help! The keyboard is connected via a black USB port on the back, directly into MoBo. Pressing F12 doesn’t take me into BIOS—it jumps straight to the original message. I also have a USB-to-PS/2 adapter, which I used just for humor; it didn’t change anything beyond what we’ve already done. I tried resetting the CMOS and moving my RAM stick to slot 2, but neither action made any difference.
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ImJustBlue
11-06-2017, 08:25 PM #9

Hey, thanks a lot for the help! The keyboard is connected via a black USB port on the back, directly into MoBo. Pressing F12 doesn’t take me into BIOS—it jumps straight to the original message. I also have a USB-to-PS/2 adapter, which I used just for humor; it didn’t change anything beyond what we’ve already done. I tried resetting the CMOS and moving my RAM stick to slot 2, but neither action made any difference.

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steamsalty
Junior Member
4
11-06-2017, 09:36 PM
#10
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steamsalty
11-06-2017, 09:36 PM #10

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