Installing a new 16GB RAM kit (two 8GB units) but the PC is still not working.
Installing a new 16GB RAM kit (two 8GB units) but the PC is still not working.
I chose to increase my RAM from 16 to 32 GB. The replacement modules matched those I already owned, and I installed them onto the motherboard after completely shutting down the system. When I powered it back on, all the RAM LEDs lit up, but the screen remained black. After removing the new sticks, I attempted to boot the PC using the original ones in the same slots (slots 2 and 4). It still wouldn’t display anything. I spent five minutes testing various stick combinations, clearing the CMOS, and even swapping the CPUs before trying different slots. Eventually, I found that slots 3 and 4 worked—both individually and together—but any stick in slots 1 or 2 caused the same black screen. Once I switched to slots 3 and 4, I reconnected my PC and updated the BIOS, though it didn’t resolve the issue. I’m still puzzled by these problems and not sure what to try next.