Installed new RAM now USB ports aren't working and no display at all
Installed new RAM now USB ports aren't working and no display at all
Hi everyone I just attempted to install 32GB of new RAM, upgrading from 16GB. Now I have no display at all—not even No Signal—and none of my USB ports are working. I've tried resetting the CMOS, putting the old RAM back in various slots, using a different stick, re-seating the GPU, and even trying to connect video directly from the motherboard, but the issue still persists. I'm really struggling here. This PC is my main source of support right now and I'm getting very worried. The local repair shops are closed too. Any advice would be greatly appreciated, thank you.
Final update for now: I've successfully read 32GB of dual channel memory once the computer is powered on and all USB ports are working. The main issue was that the PowerSF cable was missing, so I had to rearrange the pins to get it to boot. I'm considering replacing the PowerSF cable, but I'm worried about working on the computer again.
Welcome to the forums, newcomer!
When sharing a troubleshooting thread, it's important to provide your complete system details. Please list the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model. Also, mention the BIOS version for your motherboard at this time.
If you're using different RAM kits, go back to your older one. You may also want to explain how you reset the CMOS.
Sorry it's a stock cooler Ryzen 7 3700x and RTX 3060 GPU on an Asus mobo. 500GB SSD 1TB HDD, I forget the rest.
I took the CMOS battery out for 5 minutes then replaced it. I've also tried putting the old RAM back in and the problem is still there. No display at all and none of my USB ports are functional.
My power button also stopped working, so I unplugged PowerSF and changed the pins. It started up with just one stick of 32GB RAM being detected in BIOS. It’s really strange. I’m not sure if I should attempt a dual-channel 32GB setup since it’s currently running 16GB in single channel. Any advice?
Final update for now: I've successfully read 32GB of dual channel memory once the computer is powered on and all USB ports are working. The main issue was that the PowerSF cable was missing, so I had to rearrange the pins to get it to boot. I'm considering replacing the PowerSF cable, but I'm worried about working on the computer again.