Installation of network cables encountered issues—what caused the problem?
Installation of network cables encountered issues—what caused the problem?
Hello! My name is Andy and I’m looking for assistance with a network issue I’m experiencing. I recently installed a 20-meter Cat5e Network Cable (Solid Copper Core) to improve wireless coverage in a spot with weak signal. On both ends, I connected RJ45 wall sockets (B type) and used a standard RJ45 cable to link to the ISP modem/router combo. I believed the cable could handle up to 100 meters without signal loss, so a 20-meter run should be fine for connecting devices like a laptop or access point after proper configuration. Unfortunately, it isn’t working: despite checking my setup and ensuring the wires are correctly connected, I still can’t access the internet. I’ve used a tester and verified all connections are correct, yet the issue persists. I also noticed that connecting my laptop directly to the router’s LAN ports gives immediate internet access, which is confusing. I’m trying to figure out why the data isn’t being transferred properly. For reference, I’ve attached a diagram of the network layout.
The WAP-box draws its energy from the network. If it functions as a PoE device, the ISP router should supply adequate power for operation.
The ISP device powers itself directly. The WAP requires its own energy supply unless the ISP device is supplying power via Ethernet, which isn't typical for standard ISPs. How do you supply the WAP's power?
Same issue again – using another 12.0V power brick (this one for the WAP). The device is functioning, and I believe I configured all the AP settings properly. I can see my Wi-Fi network, but when attempting to connect and enter the password, the connection drops. I’ve also tried connecting a laptop directly, but it didn’t work.
You identified two possible issues. First, the cable is installed in its own dedicated subfloor pipe with a mostly straight path, which should prevent signal problems. Second, the cable has foil shielding along its entire length. I didn’t notice any drain wire and left it aside. Could either of these factors be contributing to the issue? If so, what steps should I take to resolve it?
I didn’t relocate the PC tower to another part of the house, and there are no lights near the power outlet. Would it make a difference?