Inquiry regarding absence of monitor and peripheral functionality
Inquiry regarding absence of monitor and peripheral functionality
Greetings everyone,
Two years ago, I upgraded my motherboard and RAM, and have not encountered any problems since. I've previously taken breaks from my PC without any issues. However, this time I was away for two days, returned home, and when I powered on my PC, it froze during the login attempt. I shut it down and tried to reboot, but now there is no monitor or peripheral activity, although the DRAM indicator is illuminated. I turned it off again, reseated the RAM, and attempted to start it with just one stick, but nothing worked. This is my first significant PC problem, and it is quite stressful.
All my fans are operational, and all LEDs within my PC function as expected.
Could you provide complete hardware specifications, including exact model numbers?
RAM: Kingston HyperX Predator 2x16GB
Motherboard: MSI MPG B550 Gaming Plus
GPU: EVGA GTX 1070 FTW edition
I am unable to locate the exact CPU model I possess
PSU: SSR 650L (650W)
There is no information available for SSR 650L. I found a Seasonic SSR 650LM.,
Is this unit part of the Seasonic Core GM series or something different? How old is the PSU?
Do you reside in an area with a questionable power grid that may occasionally face brownouts and surges or is susceptible to frequent electrical storms and lightning, potentially causing issues during your two-day absence?
I share my residence with five others, and they confirm that there have been no power issues.
This PSU is approximately three years old. I apologize, it is the
Seasonic Core GC 650W 80+ Gold PSU
Alright, that's a decent PSU and not particularly old. While that doesn't rule out potential issues with it, if it were an older or lesser model/brand, I would be more inclined to suspect it.
Although your motherboard is likely not very old, it might be wise to remove the CMOS battery and test it with a voltmeter to ensure it isn't weak or dead. Occasionally, new motherboards receive CMOS batteries that have been stored for an extended period, which may not be in optimal condition and could cause problems sooner than expected. It's a long shot, but an inexpensive fix that is easy to verify.
Have you tested BOTH memory modules individually? Which slot did you use for the single DIMM test? It should be the A2 slot, which is the second slot to the right of the CPU socket.
Yes, I've tested both of my modules in A2 individually. I plan to test the motherboard tomorrow, and hopefully, it will work in the morning.
It seems related to everything freezing simultaneously and remaining unresponsive on startup.
Let’s clarify. Not "modules". "DIMMs". Or "memory modules". Or if necessary, sticks of RAM. But not modules. Modules have no relation to memory modules. They simply are not "modules". Don't worry, you are not the first to refer to them this way; however, for your own benefit, it would be advantageous to use the term DIMMs, as they are Dual Inline Memory Modules, or at least just memory modules. This helps avoid confusion about the topic at hand.
If you possess, or can borrow, another graphics card of ANY kind that is confirmed to be functional, it would be wise to try swapping it out, as this could also easily be a graphics card issue. GPU interactions with memory can certainly lead to similar problems.
This morning, I removed the graphics card and powered on my PC; no graphics displayed on the monitors, but my keyboard illuminated.
I reinserted it without PCIe cables, and my monitor activated, indicating no connection, which seemed promising. However, my keyboard did not light up.
I reconnected the cables to the graphics card, and there was no activity at all, similar to yesterday.
Clearly, you have an issue with either the graphics card or the power supply.
Given that your PSU is quite good and relatively new, I would initially suspect the graphics card. While it COULD be related to the PSU, since the graphics card is considerably older, I would definitely recommend finding ANY graphics card that is compatible with your system for testing purposes. Borrow one, purchase one, or even opt for the cheapest, most basic model available to test it out and determine the next steps.