F5F Stay Refreshed Hardware Desktop Initial server setup failed unexpectedly

Initial server setup failed unexpectedly

Initial server setup failed unexpectedly

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extremex123
Junior Member
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7
04-04-2016, 04:00 PM
#1
Hi everyone. I recently purchased hardware for two storage servers and am trying to get them up and running, but I’m facing issues with booting. Both systems look very similar: Xeon Silver 4314 CPU, four 32 GB Kingston Server Premier DDR4 modules, a network card, an HBA card, and two SATA SSDs connected via SATA. The main difference is the motherboards—one uses a Gigabyte Mu72-SU0 and the other an AsRock C621A WS. Neither is booting properly. They’re showing me a graphis but I can’t access the BIOS. The Gigabyte model is stuck in memory initialization mode, and only one slot has a single 2666 non-ecc stick, while the AsRock is displaying Code E8 or EB on the board and just a small 31 in the bottom-right corner. I suspect a RAM problem, but I’m not sure what else might be wrong. Any advice would be greatly appreciated—I really need your help! Thanks, JD
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extremex123
04-04-2016, 04:00 PM #1

Hi everyone. I recently purchased hardware for two storage servers and am trying to get them up and running, but I’m facing issues with booting. Both systems look very similar: Xeon Silver 4314 CPU, four 32 GB Kingston Server Premier DDR4 modules, a network card, an HBA card, and two SATA SSDs connected via SATA. The main difference is the motherboards—one uses a Gigabyte Mu72-SU0 and the other an AsRock C621A WS. Neither is booting properly. They’re showing me a graphis but I can’t access the BIOS. The Gigabyte model is stuck in memory initialization mode, and only one slot has a single 2666 non-ecc stick, while the AsRock is displaying Code E8 or EB on the board and just a small 31 in the bottom-right corner. I suspect a RAM problem, but I’m not sure what else might be wrong. Any advice would be greatly appreciated—I really need your help! Thanks, JD

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A
AzoTax
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209
04-04-2016, 07:14 PM
#2
It appears the system is remembering incorrect information. Adding RDIMMS should resolve the issue. These boards appear to support only RDIMMs, not non-ecc RAM. Review the IPMI webpage for further details on the error.
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AzoTax
04-04-2016, 07:14 PM #2

It appears the system is remembering incorrect information. Adding RDIMMS should resolve the issue. These boards appear to support only RDIMMs, not non-ecc RAM. Review the IPMI webpage for further details on the error.

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Greenybomb
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158
04-05-2016, 10:28 PM
#3
RAM slots are usually listed from the exterior outward. Refer to the documentation for the intended sequence; certain boards may require a specific DIMM placement in their initial channel.
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Greenybomb
04-05-2016, 10:28 PM #3

RAM slots are usually listed from the exterior outward. Refer to the documentation for the intended sequence; certain boards may require a specific DIMM placement in their initial channel.

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