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Infrequent shutdowns (critical DirectX failure has happened), blue visual distortions

Infrequent shutdowns (critical DirectX failure has happened), blue visual distortions

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Dj_104
Member
202
01-02-2024, 02:12 AM
#1
Hello, I've been facing unexpected crashes across several games without a clear cause. These issues have persisted for months, prompting me to test multiple titles over weeks. I notice AMD Adrenalin errors sometimes appear after crashes, and my GPU settings often reset even when they're set to defaults.

In some cases, a fully modded version of Risk of Rain 2 (with many modifications) works perfectly, while vanilla games cause problems. A purple screen appears around the screen occasionally, especially after playing a vanilla game for about an hour or so.

When I play Elden Ring, it crashes after roughly 30 minutes; after a few weeks, it runs smoothly for up to six hours. My main game is FFXIV, which seems to be the most affected by these issues. Crashes tend to happen randomly, sometimes in empty areas or during cutscenes, regardless of the situation. I can play for days without problems, yet suddenly experience multiple crashes daily. The error message often reads "A fatal DirectX error has occurred."

Before a crash, my PC may freeze, windows turn black, then stabilize enough to launch the game again—though this doesn't always happen. Sometimes I need to restart everything. Interestingly, when I have three games open plus a YouTube stream or video, everything works fine. However, when only the game and Spotify are running on one monitor, crashes occur frequently.

My setup is: https://fr.pcpartpicker.com/user/Ley01/saved/FmsqHx

Any assistance would be greatly appreciated. Thank you in advance.
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Dj_104
01-02-2024, 02:12 AM #1

Hello, I've been facing unexpected crashes across several games without a clear cause. These issues have persisted for months, prompting me to test multiple titles over weeks. I notice AMD Adrenalin errors sometimes appear after crashes, and my GPU settings often reset even when they're set to defaults.

In some cases, a fully modded version of Risk of Rain 2 (with many modifications) works perfectly, while vanilla games cause problems. A purple screen appears around the screen occasionally, especially after playing a vanilla game for about an hour or so.

When I play Elden Ring, it crashes after roughly 30 minutes; after a few weeks, it runs smoothly for up to six hours. My main game is FFXIV, which seems to be the most affected by these issues. Crashes tend to happen randomly, sometimes in empty areas or during cutscenes, regardless of the situation. I can play for days without problems, yet suddenly experience multiple crashes daily. The error message often reads "A fatal DirectX error has occurred."

Before a crash, my PC may freeze, windows turn black, then stabilize enough to launch the game again—though this doesn't always happen. Sometimes I need to restart everything. Interestingly, when I have three games open plus a YouTube stream or video, everything works fine. However, when only the game and Spotify are running on one monitor, crashes occur frequently.

My setup is: https://fr.pcpartpicker.com/user/Ley01/saved/FmsqHx

Any assistance would be greatly appreciated. Thank you in advance.

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farhizon
Member
51
01-02-2024, 02:12 AM
#2
I faced the same problem with my previous GTX 2080 Ti (AMD 3600x). After trying several fixes, here are some steps that might help. Restarting with graphics driver reset (Win + Ctrl + Shift + B) worked. Cleared the driver using Revo Uninstaller (just the general method), restarted and reinstalled it. Removed the graphics card, cleaned the port thoroughly, and inspected the gold pins. Also, ran a Windows SFC scan, replaced all PSU connectors carefully.
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farhizon
01-02-2024, 02:12 AM #2

I faced the same problem with my previous GTX 2080 Ti (AMD 3600x). After trying several fixes, here are some steps that might help. Restarting with graphics driver reset (Win + Ctrl + Shift + B) worked. Cleared the driver using Revo Uninstaller (just the general method), restarted and reinstalled it. Removed the graphics card, cleaned the port thoroughly, and inspected the gold pins. Also, ran a Windows SFC scan, replaced all PSU connectors carefully.

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ItsWillyyy
Member
53
01-02-2024, 02:12 AM
#3
Great job! Thank you for your effort!
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ItsWillyyy
01-02-2024, 02:12 AM #3

Great job! Thank you for your effort!

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chayden2k6
Member
119
01-02-2024, 02:12 AM
#4
Have you attempted linking the GPU to a distinct power supply unit?
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chayden2k6
01-02-2024, 02:12 AM #4

Have you attempted linking the GPU to a distinct power supply unit?

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65
01-02-2024, 02:12 AM
#5
I don’t have another PSU, but maybe that’s the problem. If it is, I’ll order a new one because 700W seems too low.
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UnicornPegasus
01-02-2024, 02:12 AM #5

I don’t have another PSU, but maybe that’s the problem. If it is, I’ll order a new one because 700W seems too low.

D
203
01-02-2024, 02:12 AM
#6
Download gpu-z and operate it during gameplay. It provides data on voltages and throttling causes. Ideal for diagnostics. Share a screenshot of the charts after a few minutes of play.
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demenciossauro
01-02-2024, 02:12 AM #6

Download gpu-z and operate it during gameplay. It provides data on voltages and throttling causes. Ideal for diagnostics. Share a screenshot of the charts after a few minutes of play.

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SonyVegas_
Member
179
01-02-2024, 02:12 AM
#7
You're all set! Enjoying FFXIV.
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SonyVegas_
01-02-2024, 02:12 AM #7

You're all set! Enjoying FFXIV.

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BHLxNJx
Posting Freak
881
01-02-2024, 02:12 AM
#8
There’s nothing noticeable here. I think the PSU problem is likely, since the card is consistently drawing around 350W and will spike up to over 500W. You can run hwinfo to review all system sensor logs. Focus on the voltages coming from the PSU.
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BHLxNJx
01-02-2024, 02:12 AM #8

There’s nothing noticeable here. I think the PSU problem is likely, since the card is consistently drawing around 350W and will spike up to over 500W. You can run hwinfo to review all system sensor logs. Focus on the voltages coming from the PSU.

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Rub3nrub3n
Junior Member
40
01-02-2024, 02:12 AM
#9
This explanation really clarifies things. I’ll definitely go ahead and upgrade my PSU, and I have to say it’s nice to know I can handle 700W now.
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Rub3nrub3n
01-02-2024, 02:12 AM #9

This explanation really clarifies things. I’ll definitely go ahead and upgrade my PSU, and I have to say it’s nice to know I can handle 700W now.