Incorrect RAM velocity
Incorrect RAM velocity
Hello, welcome! On the ASUS website, the GA502du is listed with 2400 DDR4 RAM, but your system shows 2667. I checked via Taskbar and noticed this inconsistency. The Ryzen 7 3750H supports only DDR4 2400, so it’s possible there’s a mismatch or issue. You might want to verify the exact RAM speed using ASUS tools or contact support for further help. It could be a shipping problem or a software glitch.
It could be a mistake because the standard frequency is often 2400 MHz, but enabling certain profiles like XMP or DOCP can push it higher. AMD’s version of XMP might allow even more, and Intel supports up to 2666 MHz officially, though you can still use faster RAM.
Purchase whatever is in stock. If the motherboard can't handle 2666 MHz memory, it will operate at 2400 MHz. You may use memory cards at speeds below their listed rates. Should your laptop already have a 2666 MHz card, simply acquire another one to keep both running at that frequency. If the speeds don't align, the motherboard will operate at the lowest speed either stick supports.