I'm really struggling right now! Just turning it off.
I'm really struggling right now! Just turning it off.
It occurs, indeed. Many folks point to their PSU first, but in reality it's rarely that simple.
It might have been a RAM issue, but then there was a lot of clicking—especially before it shut down. It wasn’t my 500W Bequiet pure power or Corsair RMI that made these noises; also, there were no strange shutdowns, so it was likely the power supply unit. (For some reason)
Brand new power supply with normal temperatures; it never gets too hot unless it does and that wasn’t logged. We tested many things before finding the issue—did you format your SSD or run Memtest? Next time I’ll keep it simple. As mentioned in the post, we did EXPO, then A-XMP, and tried XMP for fun on an AMD board. It might be a First PC, possibly brand new, but I wouldn’t assume that unless there’s something wrong with her.
Uncertain about the quote situation. I haven’t used a forum in about 18 years. The new unit’s power supply is a Thermaltake Toughpower GF3 1650W Gold - TT Premium Edition, but I’m not sure how to check its performance. He doesn’t have one available for testing.
xmp functions on amd systems... it's just a label. All three refer to essentially the same component. Have you attempted it without xmp (essentially ram overclock)? It runs on an 1650w power supply. Since it boots up, you can't really run tests—just swap in another model or type. Usually shutdowns stem from ram, psu, or bios extensions. You might want to update the bios and chipset drivers, and if the problem remains, avoid using xmp until it's fixed. Could you clarify the shutdown behavior more precisely? What occurs and when does it happen?
We tested without XMP on and off. We used a ram memtest stick by stick for hours each one. We also updated the BIOS and chipset drivers, then rolled them back to confirm it wasn't the problem. As mentioned before... I’ll clarify further. It simply powers down during gameplay, often five times in a row or after about three hours—exactly as described in the original post. That’s all there is to it. There are no unusual conditions. It occurs when he moves through an open field or engages in very intense fights. I just shut off. I can’t put it more simply than that. Are you curious about the resolution? If so, it’s usually 4K at 120 frames in most games. He then tried 1440 and still experienced crashes. Possibly the system is aging; maybe the wall plugs loosened something. I’m a heavy equipment operator, not an electrician, so I don’t have much insight into electrical issues. He uses a surge protector that also runs on battery backup. I should note the BIOS change made by MSI—though I’m not sure if that helps. Besides, the background apps running are Windows updates, Discord, Steam, and some other services. I’m reading this and feeling a bit awkward, but I promise it’s not my fault! English is still something I’m working on.
Es ist verständlich, dass du nach nützlichen Details suchst, aber die Informationen sind schwer zu extrahieren. Es scheint, als würde das System unter Belastung abschalten, was auf ein Problem mit der PSU hindeutet. Versuche ohne den Schutzschalter – vielleicht ist er defekt. Die Fuse-Box reagiert auf Fehler, auch wenn mein PC nicht wirklich angeschlossen ist. Ich weiß nicht, ob das Erdung wirklich so wichtig ist, aber in Europa ist es oft eine Überlegung. Wenn es nicht funktioniert, ersetze die PSU, zum Beispiel Corsair.
I covered everything you requested in the original message. All your questions and details were included there. I didn’t create a shortened summary because I wanted to keep the full context. I tried using it on its own, but I still got the same result. I recommend considering a different power supply if needed. If not, you can return it.
But wait, isn't he still using the old PSU? And is the high wattage really needed? Maybe a 1200W PSU would work too. I get it—he probably invested time fixing things, but some of these steps seem unnecessary. If there were obvious signs of problems, using a riser cable makes sense. That’s my suggestion as well. If the new PSU doesn’t help, then building with just a basic setup—motherboard, CPU, hard drive, RAM, GPU, PSU, and an air cooler—might be better. Skip the water cooling since it adds more complexity. Also, keep in mind that RAM could be the issue; the symptoms might point to power or supply problems or even insufficient RAM.