F5F Stay Refreshed Hardware Desktop I'm really having a tough time as an RN for over a year now.

I'm really having a tough time as an RN for over a year now.

I'm really having a tough time as an RN for over a year now.

T
TugaCarlos
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10-06-2020, 12:10 PM
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Tech Specs First Cpu- 5800x Motherboard- asus tuff x570 motherboard Ram- 32gb of ram across 4 sticks of vulcan z ddr4 3600 (all the same sticks and timing) GPU- evga rtx 3070 xc3 ultra (8gb) gddr6 lhr SSD- Crucial MX500 2TB 3D NAND SATA 2.5 Inch Internal SSD, up to 560MB/s - CT2000MX500SSD1 (os drive) 2nd SSD- SAMSUNG 980 PRO 500GB PCIe NVMe Gen4 Internal Gaming SSD M.2 (MZ-V8P500B) (game drive) Power Supply- Corsair RMX Series, RM750x, 750 Watt, 80+ Gold Certified, Fully Modular Power Supply (Low Noise, Zero RPM Fan Mode, 105°C Capacitors, Fully Modular Cables, Compact Size) Black Operating System: Pop Os I'm not joking either, it's been more than a year since my first issues started to happen to me. You can look at the timeline and my multiple rma's with asus. It's some type of Motherboard or Ram Issue (Need to Fix) My computer boots only with the ram in a specific order from the last time I troubleshooted. I still have random freezes where I need to restart my computer to fix it. Some Timeline Help: Ram boots in specific order check April 4th, 6th, 11th 2023 for my troubleshooting USB Disconnects check September 2022 Tried Windows install on another ssd check September 2022 (steps I tried 4) I looked back and previous discord messages I sent my girlfriend to try and make this as accurate as possible and also checked what I had sent in the forum previously. Some stuff is copy pasted from the forum from a previous help from September 2022 and others are from what I wrote down on discord messages. The images are: The b550 motherboard I tried to get my cpu working in for my previous post, (it had goop in the pins and it was dead so I returned it and sent the motherboard to asus instead) The splash screen for the bios that I got stuck in before I sent in my motherboard for the second time. The ram sticks I tried. Part of both RMA emails The Motherboard light photo The full ram kit photo {Previous Help for Context} I'm running on linux on pop os. This all started when I restarted my computer to apply updates for linux, the specific os is pop os (22.04 I think) and the computer wouldn't boot it kept not starting for about 10 minutes while I was waiting to hang with friends in discord, so I restarted the computer again in hopes that it would fix the issue and it's been broken ever since. My computer won't start or reach the bios. The color code on my motherboard is like green, the words next to the led say boot. Through some of the troubleshooting steps I took the motherboard would also show the vga light or the yellow light too, while the green one was on. So sometimes the yellow and white were both on, vga and boot. Steps I took: I tried the cables at the back and power cycling the computer. I also tried turning off the power supply and waiting like 30 seconds or so and turning back on and trying that too. I took out the gpu and put in another one, a gtx 1650 super by asus, the Phoenix model, that didn't work. It has a power led so I know I plugged it in correctly because it's red if a connector is not plugged in on the graphics card. I tried removing all the ram sticks but one and originally it wouldn't work and I got a ram light but I think that was because it was in the first slot on the left and not that last one on the right, when I put it in the last slot to the right it didn't get a ram error, but it was still stuck on the green (boot) and the white (vga) led are now on. I can add pictures but I need to wait until I get home. Update: I fully took apart the computer after not getting it into the bios for so long. I changed out the power supply. I changed out the graphics card. I changed the motherboard and it ended up getting cpu error on the other motherboard but it was an ebay motherboard with thermal paste on the socket so I'm not exactly sure if it was not the motherboard that was the problem. Also, before I changed the motherboard I took out the cmos battery for a bit and and started it up without it and then put it back in, changed the battery to a new one. The reason I have so many parts is because I was going to build a computer for my uncle using the 5700g. I'm going to go back home tonight to try idk the 5700g on the ebay motherboard and on the x570 motherboard. At this point there is almost no original parts, I have changed out the gpu, changed the power supply, left one stick of ram in (it's still the same ram), removed both drives in case they were bunk, and changed the motherboard for a b550 board that had thermal paste on the socket, let me see if I can find the listing image. The image I have is an image I took right after receiving the motherboard. July 5th 2022 July 6th Another Update: Using the Cpu for my uncle's computer (5700g) and the motherboard for my uncle's computer (b550 Asus tuff) I tested both CPUs in both motherboards and in the ebay motherboard (b550 asus tuff) I was getting cpu error for both cpus and on my motherboard the uncle's cpu (5700g) was getting a ram error so I tried another ram stick in all four slots and it still wouldn't work. So now I'm super annoyed at the ebay seller. I have presumably 2 dead motherboards, but I don't know for sure because it could be one dead motherboard the ebay (b550 asus tuff) and one dead cpu, my original (5800x) and I won't know until I get a new motherboard. I've never had a single post by the way. Always a black screen and those led error lights. Btw thank you for helping me JogerJ. July 9th Another Update: I just sent my x570 tuff motherboard to asus for an rma since it was under warranty had to pay $25 for shipping so I hope it gets fixed. I also returned the motherboard from the ebay seller and will be looking for a different one for my uncle. August 14th I got the motherboard back and they fixed it. All they told me was that they couldn't find an issue with it so they updated the bios. I really do hope this doesn't happen again. I don't even have my original motherboard box and some of the screws, they didn't send it back, so I can't send it back if I have additional problems. (I did send it back later and it wasn't an issue) Update: September 2022 {Problem Fixed, I Think} {I sent in my motherboard again September 2022} My problem started with my mouse. I was in linux and my mouse and keyboard started randomly disconnecting. I had another issue but it might have not been related where apps would not launch. I would click on an app and it wouldn't launch and my computer would randomly seem to freeze on the home screen as I tried to open apps and they wouldn't work but my mouse would move around the screen and some other apps, especially already open ones would be fine. I had an issue where some apps wouldn't load certain parts of them. Steps I tried: 1 I tried to fix this issue by refreshing my install. After a while I still had the issue and another issue where random usb devices would cut out like my microphone, usb drives, and sometimes my mouse and keyboard. Steps I tried: 2 I tried re-plugging devices into different usb ports on the motherboard. I plugged them preferentially into the usb 3 ports on the back of the motherboard. (This worked a couple times I tried it.) I tried it the next day and my mouse and keyboard were both not detecting inputs, but no matter which usb port I tried it was not detecting anything. (I didn't think to use a usb flash but that would have been smart) I then unplugged everything and restarted my computer from dead (by turning off power supply and holding down power button / turning on power supply and pressing power button till it turned on) I had an issue where my computer refuses to get beyond the Tuff Gaming Bios flash screen now (it was just the logo and Tuff Gaming, it had no words for press del or f2, it was just the symbol and Tuff Gaming frozen) That was after I restarted my computer because my mouse wouldn't work Steps I tried: 3 I had no way to enter bios by pressing del key or f2 or f3 (I pressed them a bunch in this screen but they didn't work) I Restarted it over and over I had got the same screen until, I think (I am not sure) it went to a yellow light (meaning ram) (this sentence could be a wrong memory and I don't have proof of this) Steps I tried: 4 I removed all but one piece of ram and it didn't work. I removed the drive and I basically tried another drive to see if it was a software issue related to Linux. I basically hooked up a drive with a fresh windows install on it and it didn't get to the bios. I then sent the motherboard back to Asus. They could not find a problem with the motherboard so they opted to update the bios and that seemed to fix the issue for the time being. Update: April 4th 2023 I am having a problem with my ram not being detected but I don't know if it is related to the motherboard or to the ram sticks as this could have been the issue back then as well. I really don't know what the issue was at the time. Firstly I have four 8gb ddr4 3600 sticks of ram. I got 16gb and then another 16gb from the same kit. T-Force vulcanZ ddr4 3600 16gb and added another kit down the line. I know Ram 2 and Ram 4 are CL 18-22-22-42. I might edit this part to give more info on the ram like timings on the sticker, but I have to take out the working sticks first. What I tried: 1 I tried removing the ram sticks till it was just one. One ram stick works but I can't get more than two ram sticks to work in slots 1 and 2 currently. Ram 3 in slot 1 / Ram 1 in slot 2 I tried all four slots with Ram 1 Ram 2 and Ram 3. Ram 2+3 struggled to be put into slot 1 ( the ram sticks were tried individually) Ram 1 works slots 1-4 (by itself) Ram 2 works slots 2-4 (by itself) Ram 1 and 2 work together in slots 1 and 3 (together) Three rams don't work well in slot 2 (I tried them individually in this slot and they didn't seem to work) (I don't remember which rams) The ram config I had settled on was: the ram 3 which I got to post in slot 1 / ram 1 into slot 2 / ram 2 in slot 3 / and ram 4 (the one I haven't tried) in slot 4 (in hopes they all might work together) I have not tried Ram 4 in all four slots yet and I have not tried any rams long term in the original testing (since I know that some crash over time now) I had ram 3 in slot 1 / ram 1 in slot 2 / ram 2 in slot 3 / ram 4 in slot 4 (I have them labeled with painters tape, except ram 4) I booted the pc and it ran for a while and I left it running and it went to the yellow error light on the motherboard (which stands for ram.) What I tried Next: 2 I took out ram 4 in slot 4. I booted it up and it ran again and got through booting and to the home screen. I was satisfied to run it like that and went into a discord call and when I launched league my computer crashed and when I booted it again it went into the yellow light mode again. I then pulled out Ram 2 from slot 3 and now my computer works but I don't know if the ram is the issue or it is the motherboard. (because I sent the motherboard to them twice a It could be that these two sticks don't work well or it could be that the motherboard My computer works with the two 8gb sticks by themselves but I want to know which part is borked so I can fix it and not have any more of these issues. I think they are related to the same thing. Update: April 6th 2023 I just tried to run the computer with the two ram sticks that were working. I changed the placement of the ram. Ram 3 in slot 1 Ram 1 in slot 3 It no longer posts fully. It goes to the bios but says it keeps booting into emergency mode. It also doesn't make it to the bios half the time it tries. What I tried: 1 I tried pressing f1 to run set-up in the American megatronics menu It put me in the bios. I pressed f10 to save changes, then the computer restarts and it does it all again. I do the same process for a second time and I stopped. Update: April 11 2023 got all the ram to detect in this order: Ram 4 in slot 1 / Ram 2 in slot 2 / Ram 3 in slot 3 / Ram 1 in slot 4 I still don't know which part is broken so if I have a problem again I don't know which part to buy. I'm putting the photo of the spreadsheet of the ram we tried in different slots. The reason ram 3 has a red slot 1 is because I tried it twice and it booted the second time after taking it out and putting it in again. Ram 4 worked in all four slots after I had put it in harder in slot 2 and 3. I was really giving it both times and heard a click for each side. I don't know why it didn't work somw of the time. All the ram sticks in this spreadsheet were tried on their own before being tried together. {Now} May 6th I need to find out what this is before it borks my computer again. I know it doesn't seem urgent but it is. If it is a motherboard problem and I don't get it fixed now by buying a new motherboard or ram they won't be selling any new motherboards and ram kits. (i.e. no brand new x570 or ddr4 ram) It will be hard to know if the used item I buy is the problem or the other thing I have. (i.e. buying a used x570 motherboard or ddr4 ram kit) That's why I want to fix it right away with a new item. P.S. I posted this in troubleshooting but I never got this problem solved. I also reinstalled the os as a troubleshooting step in the past and later refreshed the os with the refresh tool in thev os. I don't think it is the operating system. My computer still has freezes and I need to restart my computer to use it again. I'm pretty sure it's related to the ram / motherboard problem. Also, I am not sending the motherboard back to asus, I sent it to them twice and they didn't fix the issue and sent back my motherboard with missing pieces (nvme ssd plate and standoffs) and not in the original box which I sent to them in another larger box. If the issue is motherboard I will buy another motherboard brand new from another brand. Same thing with ram, I'll buy a whole new kit rather than gamble with my luck and maybe get another broke part like I did with the used motherboard.
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T
TugaCarlos
10-06-2020, 12:10 PM #1

Tech Specs First Cpu- 5800x Motherboard- asus tuff x570 motherboard Ram- 32gb of ram across 4 sticks of vulcan z ddr4 3600 (all the same sticks and timing) GPU- evga rtx 3070 xc3 ultra (8gb) gddr6 lhr SSD- Crucial MX500 2TB 3D NAND SATA 2.5 Inch Internal SSD, up to 560MB/s - CT2000MX500SSD1 (os drive) 2nd SSD- SAMSUNG 980 PRO 500GB PCIe NVMe Gen4 Internal Gaming SSD M.2 (MZ-V8P500B) (game drive) Power Supply- Corsair RMX Series, RM750x, 750 Watt, 80+ Gold Certified, Fully Modular Power Supply (Low Noise, Zero RPM Fan Mode, 105°C Capacitors, Fully Modular Cables, Compact Size) Black Operating System: Pop Os I'm not joking either, it's been more than a year since my first issues started to happen to me. You can look at the timeline and my multiple rma's with asus. It's some type of Motherboard or Ram Issue (Need to Fix) My computer boots only with the ram in a specific order from the last time I troubleshooted. I still have random freezes where I need to restart my computer to fix it. Some Timeline Help: Ram boots in specific order check April 4th, 6th, 11th 2023 for my troubleshooting USB Disconnects check September 2022 Tried Windows install on another ssd check September 2022 (steps I tried 4) I looked back and previous discord messages I sent my girlfriend to try and make this as accurate as possible and also checked what I had sent in the forum previously. Some stuff is copy pasted from the forum from a previous help from September 2022 and others are from what I wrote down on discord messages. The images are: The b550 motherboard I tried to get my cpu working in for my previous post, (it had goop in the pins and it was dead so I returned it and sent the motherboard to asus instead) The splash screen for the bios that I got stuck in before I sent in my motherboard for the second time. The ram sticks I tried. Part of both RMA emails The Motherboard light photo The full ram kit photo {Previous Help for Context} I'm running on linux on pop os. This all started when I restarted my computer to apply updates for linux, the specific os is pop os (22.04 I think) and the computer wouldn't boot it kept not starting for about 10 minutes while I was waiting to hang with friends in discord, so I restarted the computer again in hopes that it would fix the issue and it's been broken ever since. My computer won't start or reach the bios. The color code on my motherboard is like green, the words next to the led say boot. Through some of the troubleshooting steps I took the motherboard would also show the vga light or the yellow light too, while the green one was on. So sometimes the yellow and white were both on, vga and boot. Steps I took: I tried the cables at the back and power cycling the computer. I also tried turning off the power supply and waiting like 30 seconds or so and turning back on and trying that too. I took out the gpu and put in another one, a gtx 1650 super by asus, the Phoenix model, that didn't work. It has a power led so I know I plugged it in correctly because it's red if a connector is not plugged in on the graphics card. I tried removing all the ram sticks but one and originally it wouldn't work and I got a ram light but I think that was because it was in the first slot on the left and not that last one on the right, when I put it in the last slot to the right it didn't get a ram error, but it was still stuck on the green (boot) and the white (vga) led are now on. I can add pictures but I need to wait until I get home. Update: I fully took apart the computer after not getting it into the bios for so long. I changed out the power supply. I changed out the graphics card. I changed the motherboard and it ended up getting cpu error on the other motherboard but it was an ebay motherboard with thermal paste on the socket so I'm not exactly sure if it was not the motherboard that was the problem. Also, before I changed the motherboard I took out the cmos battery for a bit and and started it up without it and then put it back in, changed the battery to a new one. The reason I have so many parts is because I was going to build a computer for my uncle using the 5700g. I'm going to go back home tonight to try idk the 5700g on the ebay motherboard and on the x570 motherboard. At this point there is almost no original parts, I have changed out the gpu, changed the power supply, left one stick of ram in (it's still the same ram), removed both drives in case they were bunk, and changed the motherboard for a b550 board that had thermal paste on the socket, let me see if I can find the listing image. The image I have is an image I took right after receiving the motherboard. July 5th 2022 July 6th Another Update: Using the Cpu for my uncle's computer (5700g) and the motherboard for my uncle's computer (b550 Asus tuff) I tested both CPUs in both motherboards and in the ebay motherboard (b550 asus tuff) I was getting cpu error for both cpus and on my motherboard the uncle's cpu (5700g) was getting a ram error so I tried another ram stick in all four slots and it still wouldn't work. So now I'm super annoyed at the ebay seller. I have presumably 2 dead motherboards, but I don't know for sure because it could be one dead motherboard the ebay (b550 asus tuff) and one dead cpu, my original (5800x) and I won't know until I get a new motherboard. I've never had a single post by the way. Always a black screen and those led error lights. Btw thank you for helping me JogerJ. July 9th Another Update: I just sent my x570 tuff motherboard to asus for an rma since it was under warranty had to pay $25 for shipping so I hope it gets fixed. I also returned the motherboard from the ebay seller and will be looking for a different one for my uncle. August 14th I got the motherboard back and they fixed it. All they told me was that they couldn't find an issue with it so they updated the bios. I really do hope this doesn't happen again. I don't even have my original motherboard box and some of the screws, they didn't send it back, so I can't send it back if I have additional problems. (I did send it back later and it wasn't an issue) Update: September 2022 {Problem Fixed, I Think} {I sent in my motherboard again September 2022} My problem started with my mouse. I was in linux and my mouse and keyboard started randomly disconnecting. I had another issue but it might have not been related where apps would not launch. I would click on an app and it wouldn't launch and my computer would randomly seem to freeze on the home screen as I tried to open apps and they wouldn't work but my mouse would move around the screen and some other apps, especially already open ones would be fine. I had an issue where some apps wouldn't load certain parts of them. Steps I tried: 1 I tried to fix this issue by refreshing my install. After a while I still had the issue and another issue where random usb devices would cut out like my microphone, usb drives, and sometimes my mouse and keyboard. Steps I tried: 2 I tried re-plugging devices into different usb ports on the motherboard. I plugged them preferentially into the usb 3 ports on the back of the motherboard. (This worked a couple times I tried it.) I tried it the next day and my mouse and keyboard were both not detecting inputs, but no matter which usb port I tried it was not detecting anything. (I didn't think to use a usb flash but that would have been smart) I then unplugged everything and restarted my computer from dead (by turning off power supply and holding down power button / turning on power supply and pressing power button till it turned on) I had an issue where my computer refuses to get beyond the Tuff Gaming Bios flash screen now (it was just the logo and Tuff Gaming, it had no words for press del or f2, it was just the symbol and Tuff Gaming frozen) That was after I restarted my computer because my mouse wouldn't work Steps I tried: 3 I had no way to enter bios by pressing del key or f2 or f3 (I pressed them a bunch in this screen but they didn't work) I Restarted it over and over I had got the same screen until, I think (I am not sure) it went to a yellow light (meaning ram) (this sentence could be a wrong memory and I don't have proof of this) Steps I tried: 4 I removed all but one piece of ram and it didn't work. I removed the drive and I basically tried another drive to see if it was a software issue related to Linux. I basically hooked up a drive with a fresh windows install on it and it didn't get to the bios. I then sent the motherboard back to Asus. They could not find a problem with the motherboard so they opted to update the bios and that seemed to fix the issue for the time being. Update: April 4th 2023 I am having a problem with my ram not being detected but I don't know if it is related to the motherboard or to the ram sticks as this could have been the issue back then as well. I really don't know what the issue was at the time. Firstly I have four 8gb ddr4 3600 sticks of ram. I got 16gb and then another 16gb from the same kit. T-Force vulcanZ ddr4 3600 16gb and added another kit down the line. I know Ram 2 and Ram 4 are CL 18-22-22-42. I might edit this part to give more info on the ram like timings on the sticker, but I have to take out the working sticks first. What I tried: 1 I tried removing the ram sticks till it was just one. One ram stick works but I can't get more than two ram sticks to work in slots 1 and 2 currently. Ram 3 in slot 1 / Ram 1 in slot 2 I tried all four slots with Ram 1 Ram 2 and Ram 3. Ram 2+3 struggled to be put into slot 1 ( the ram sticks were tried individually) Ram 1 works slots 1-4 (by itself) Ram 2 works slots 2-4 (by itself) Ram 1 and 2 work together in slots 1 and 3 (together) Three rams don't work well in slot 2 (I tried them individually in this slot and they didn't seem to work) (I don't remember which rams) The ram config I had settled on was: the ram 3 which I got to post in slot 1 / ram 1 into slot 2 / ram 2 in slot 3 / and ram 4 (the one I haven't tried) in slot 4 (in hopes they all might work together) I have not tried Ram 4 in all four slots yet and I have not tried any rams long term in the original testing (since I know that some crash over time now) I had ram 3 in slot 1 / ram 1 in slot 2 / ram 2 in slot 3 / ram 4 in slot 4 (I have them labeled with painters tape, except ram 4) I booted the pc and it ran for a while and I left it running and it went to the yellow error light on the motherboard (which stands for ram.) What I tried Next: 2 I took out ram 4 in slot 4. I booted it up and it ran again and got through booting and to the home screen. I was satisfied to run it like that and went into a discord call and when I launched league my computer crashed and when I booted it again it went into the yellow light mode again. I then pulled out Ram 2 from slot 3 and now my computer works but I don't know if the ram is the issue or it is the motherboard. (because I sent the motherboard to them twice a It could be that these two sticks don't work well or it could be that the motherboard My computer works with the two 8gb sticks by themselves but I want to know which part is borked so I can fix it and not have any more of these issues. I think they are related to the same thing. Update: April 6th 2023 I just tried to run the computer with the two ram sticks that were working. I changed the placement of the ram. Ram 3 in slot 1 Ram 1 in slot 3 It no longer posts fully. It goes to the bios but says it keeps booting into emergency mode. It also doesn't make it to the bios half the time it tries. What I tried: 1 I tried pressing f1 to run set-up in the American megatronics menu It put me in the bios. I pressed f10 to save changes, then the computer restarts and it does it all again. I do the same process for a second time and I stopped. Update: April 11 2023 got all the ram to detect in this order: Ram 4 in slot 1 / Ram 2 in slot 2 / Ram 3 in slot 3 / Ram 1 in slot 4 I still don't know which part is broken so if I have a problem again I don't know which part to buy. I'm putting the photo of the spreadsheet of the ram we tried in different slots. The reason ram 3 has a red slot 1 is because I tried it twice and it booted the second time after taking it out and putting it in again. Ram 4 worked in all four slots after I had put it in harder in slot 2 and 3. I was really giving it both times and heard a click for each side. I don't know why it didn't work somw of the time. All the ram sticks in this spreadsheet were tried on their own before being tried together. {Now} May 6th I need to find out what this is before it borks my computer again. I know it doesn't seem urgent but it is. If it is a motherboard problem and I don't get it fixed now by buying a new motherboard or ram they won't be selling any new motherboards and ram kits. (i.e. no brand new x570 or ddr4 ram) It will be hard to know if the used item I buy is the problem or the other thing I have. (i.e. buying a used x570 motherboard or ddr4 ram kit) That's why I want to fix it right away with a new item. P.S. I posted this in troubleshooting but I never got this problem solved. I also reinstalled the os as a troubleshooting step in the past and later refreshed the os with the refresh tool in thev os. I don't think it is the operating system. My computer still has freezes and I need to restart my computer to use it again. I'm pretty sure it's related to the ram / motherboard problem. Also, I am not sending the motherboard back to asus, I sent it to them twice and they didn't fix the issue and sent back my motherboard with missing pieces (nvme ssd plate and standoffs) and not in the original box which I sent to them in another larger box. If the issue is motherboard I will buy another motherboard brand new from another brand. Same thing with ram, I'll buy a whole new kit rather than gamble with my luck and maybe get another broke part like I did with the used motherboard.

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